Jobs in the United States

25+ jobs

Added 1 min ago
Site Care Partner - Lead CRA - US - FSP
Parexel
Providence, RI
Provides support to the Study Operations Manager (SOM)/Global Study Manager (GSM) to define local requirements for the importation/exportation processes of the investigational medical…
Added 1 min ago
FY27 - Financial Services - Global Compliance and Reporting - Real Estate - Tax Manager
EY
Providence, RI
…understanding of current tax practices. As a Real Estate Tax Manager, we will look to you to apply your knowledge to a wide range of tax areas and processes, devising strategic outcomes to…
Added 1 min ago
Certinia Senior Product Manager
UKG
Providence, RI
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ServiceNow - ServiceNow Industry Workflow Architect - Tech Cons - Open Location
EY
Providence, RI
…solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of…
Added 2 mins ago
T
Store Executive Intern (Store Leadership Intern) - South Shore & Rhode Island (Starting Summer 2027)
Target
Warwick, RI
- $28.75 to $29.75 USD / hour
…preview of the Executive Team Leader role (Assistant Store Manager) over a defined period of time. Within this store management internship, you will work closely with other managers and…
Added 2 mins ago
Enterprise Account Executive - Florida
PagerDuty
Providence, RI
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents…
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Cyber - AI Engineer - Manager - Consulting
EY
Providence, RI
As a Cyber AI Engineer at the Manager level in EY's Cyber practice, you will work as a forward-deployed engineer, helping clients apply frontier AI cyber models to real security challenges.…
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Senior Manager, Strategy Planning & Governance
CVS Health
Remote, United States
The Senior Manager, Strategy Planning & Governance is responsible for leading strategic planning, governance, and portfolio oversight activities that support the long-term success of the…
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Senior AI Product Manager
Baylor Scott & White Health
Providence, RI
· Works closely with Digital, Journey, Clinical, Analytics, Data, Ontology, Architecture, Engineering, and Operations teams to define, deliver, and continuously improve AI-powered customer…
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Senior Data Product Manager
Baylor Scott & White Health
Providence, RI
The Senior Data Product Manager is accountable for ensuring assigned enterprise data domains are ready to power BSWH’s priority AI use cases. This role owns the quality, reliability,…
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Director of Public School Strategy – Scholarship Services
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- $160,000 to $175,000 USD / year
…district central office, superintendent's cabinet, business/operations administration, or school board support) is strongly preferred; equivalent experience in a federal policy/think-tank…
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Audiologist
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Pharmacy Eligibility/Claims Business Analyst
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Senior Financial Planning & Analysis Manager
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Providence, RI
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Senior Manager, Payment Integrity COE
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Sr Manager - Proj/Prog
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The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
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Senior Manager, Performance and Quality
CVS Health
Remote, United States
As the Senior Manager, Performance and Quality, you'll lead proposal development and formal client responses for the account, and coordinate the team's responses to client, external, and…
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Facets Product Consultant - Manager
Cognizant
Providence, RI
- $113,000 to $130,000 USD / year
Analyze business requirements, market needs, and stakeholder feedback to identify opportunities for product enhancements, process improvements, and innovation.
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Manager, Experiential Marketing – CVS Media Exchange (CMX)
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Woonsocket, RI
As Manager of Experiential Marketing, you will support the development and execution of CMX experiential programs that bring brands to life through immersive, consumer-centered experiences…
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Senior Manager, Strategic Planning and Enablement
CVS Health
Woonsocket, RI
The Senior Manager, Strategic Planning & Enablement strengthens how the Marketing Engagement & Loyalty (ME&L) organization plans, operates, communicates and delivers against its priorities.…
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PATIENT SERVICES MANAGER
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Providence, RI
Lead daily patient dining operations, ensuring meals are accurate, timely, and delivered with excellent service.
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Operations - Process Manager - Sr
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Providence, RI
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 3 mins ago
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Regular Reporting Analyst
TEKsystems
Fairfield, CA
- $48 USD / hour
…regulatory reporting, compliance analytics, data quality, and process improvement initiatives within a healthcare environment.This position serves as a key point of contact for internal and…
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Product Analyst - Commercial Analytics
Bridgenext
CA-Irvine
Build use cases, writes, manages and clarifies user stories, visualization, and process flows
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VP
Nurse Supervisor - Ophthalmology
Vision Partners LLC
St. Louis, MO
- $42 to $46 USD / hour
…Nurse / Supervisor will assist in the organization and clinic operations and daily function of the surgery center under established Federal, State, and accreditation standards and Center…

Strategic Program Manager, Implementation (MANTL)

Remote, United States

Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know

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Job details

Pay: Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know
Posting language: English
Posted: Nov 4, 2026

Original job description

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing - each solution can stand alone, but together they deliver more - to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

The Strategic Program Manager, Implementation serves as an advanced implementation delivery leader responsible for managing highly complex onboarding programs, driving cross-functional implementation strategy, and improving operational scalability across Alkami Digital Banking client implementations. This role applies broad implementation expertise, operational leadership, and customer engagement experience to oversee large-scale or strategic implementation portfolios, resolve complex delivery challenges, and influence implementation best practices across the organization. The position partners closely with Delivery leadership, Technical Services, Product, Customer Success, and executive customer stakeholders to align implementation objectives, mitigate operational risk, and ensure successful customer onboarding outcomes. The Strategic Program Manager, Implementation operates with significant autonomy, provides guidance on complex implementation initiatives, and contributes to the development of scalable delivery methodologies, operational processes, and customer engagement strategies that improve implementation quality and client experience.

Essential Duties & Responsibilities

Lead highly complex implementation programs by managing strategic customer onboarding engagements, coordinating cross-functional delivery activities, and ensuring successful execution across large-scale or high-impact implementations
Serve as the senior implementation lead for strategic customer relationships by proactively managing expectations, facilitating executive-level communication, and guiding customers through complex implementation decisions and delivery milestones
Drive implementation strategy and execution by aligning project objectives, operational priorities, resource planning, and customer requirements across multiple implementation programs and stakeholder groups
Partner with Delivery leadership, Technical Services, Product, Customer Success, and engineering stakeholders by coordinating implementation dependencies, mitigating operational risks, and supporting scalable delivery practices
Analyze complex implementation challenges by evaluating project risks, operational impacts, customer dependencies, and delivery constraints to develop effective mitigation and resolution strategies
Influence implementation governance and operational standards by developing and refining project management methodologies, communication practices, reporting frameworks, and delivery processes that improve implementation consistency and scalability
Lead cross-functional implementation coordination efforts by ensuring internal teams and external stakeholders remain aligned on timelines, deliverables, risks, and customer readiness requirements throughout the implementation lifecycle
Provide strategic oversight of implementation schedules, onboarding milestones, and project portfolios by monitoring delivery health, identifying escalation risks, and recommending corrective actions that support successful customer outcomes
Facilitate executive-level project discussions by communicating implementation progress, operational risks, and strategic recommendations to customer leadership and internal stakeholders
Drive customer-centric implementation experiences by advocating for customer needs, proactively addressing concerns, and aligning implementation execution with customer business objectives and operational readiness expectations
Guide issue escalation and resolution activities by coordinating cross-functional response efforts, managing stakeholder communication, and ensuring timely resolution of critical implementation challenges
Identify and lead operational improvement initiatives by analyzing recurring implementation challenges, recommending workflow enhancements, and supporting automation or process optimization efforts that improve delivery efficiency
Mentor and support implementation program managers by sharing implementation best practices, providing guidance on complex customer engagements, and assisting with escalation management strategies
Collaborate with leadership on implementation capacity planning, portfolio management, and delivery forecasting activities that support organizational growth and implementation scalability
Contribute to organizational implementation strategy by influencing operational priorities, customer onboarding approaches, and delivery methodologies that improve implementation effectiveness and customer satisfaction outcomes

Recommended Experience & Education

Minimum Years of Experience

6–10 years of experience leading complex implementation programs, enterprise customer onboarding initiatives, project delivery portfolios, or client-facing operational programs within SaaS, fintech, banking technology, or related environments, including experience managing strategic customer engagements and cross-functional delivery initiatives.

Education Level

Bachelor’s degree in Business, Project Management, Information Systems, Communications, or a related experience.

Knowledge, Skills, & Qualifications

Required

Advanced expertise managing complex implementation programs and strategic customer onboarding initiatives
Strong ability to analyze and resolve operational, delivery, and stakeholder challenges across cross-functional implementation environments
Experience leading large-scale implementation portfolios involving multiple teams, dependencies, and customer stakeholders
Strong project governance, scheduling, risk management, and escalation management skills
Ability to influence operational strategy, implementation methodologies, and delivery best practices
Exceptional written and verbal communication skills with experience supporting executive-level customer interactions
Experience developing scalable implementation processes, reporting frameworks, and operational improvements
Strong leadership, organizational, analytical, and customer relationship management skills

Preferred

Experience supporting fintech, SaaS, or digital banking implementation programs at enterprise scale
Familiarity with Agile, Waterfall, or hybrid delivery methodologies
Project Management Certification (PMP, PgMP)
Experience contributing to operational transformation, implementation scalability, or automation initiatives
Knowledge of technical onboarding, integration coordination, or customer readiness operations
Experience mentoring implementation program managers or project delivery professionals
Experience supporting executive customer escalations or strategic implementation initiatives The salary range for this position is: $120,000 - $150,000 Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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More about this job

Skills

Leadership
Onboarding
Customer relations
Communication skills
Project management
Reporting
Workflow
Forecasting
Customer service
Scheduling
Risk management
Agile
PMP
Coaching

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