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Added 1 min ago
Customer Engagement Manager
Fairview Health Services
St Paul, MN
The Customer Engagement Manager provides strategic leadership for customer engagement programs and initiatives that elevate patient, family, employee, and community voice across the…
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Chef
Ebenezer
Edina, MN
Food Protection Manager certification Issued by an ANAB-CFP accredited food sanitation program within 90 Days or Certified Food Protection Manager certificate (CFPM) Must be issued by the…
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VH
Critical Care Registered Nurse
Veterans Health Administration
Albany, NY
- $70,922 to $143,180 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
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VH
Supervisory Medical Support Assistant
Veterans Health Administration
State College, PA
- $58,398 to $75,914 USD / year
Handles escalated calls and delivers direct customer service to resolve complex or non-standard issues.
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VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Salt Lake City, UT
- $59,063 to $76,782 USD / year
…clinics. The Advanced MSA demonstrates strong communication and customer services skills and works closely with all staff members performing the administrative duties essential to support…
Added 1 min ago
CF
Health Scientist (Informatics)
Centers for Disease Control and Prevention
Atlanta, GA
- $94,654 to $123,052 USD / year
…work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education (external link) at the time the degree was…
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VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Galveston, TX · Houston, TX · Katy, TX · Humble, TX · Beaumont, TX · Lufkin, TX · Richmond, TX · Conroe, TX · Lake Jackson, TX · Sugar Land, TX · Tomball, TX · Texas City, TX
- $45,409 to $68,078 USD / year
Participates in multidisciplinary program meetings such as LEAN groups, Performance Improvement Projects (PIP), and other Telecare work groups or focus groups.
Added 1 min ago
UC
Building Manager Specialist
U.S. Coast Guard
New London, CT
- $84,260 to $109,545 USD / year
This vacancy is for a GS-1640-11, Building Manager Specialist located in the Department of Homeland Security, U.S. Coast Guard, CG ACADEMY PUBLIC WORKS SECTION in NEW LONDON, Connecticut.
Added 1 min ago
DT
Inspections Investigations and Intelligence Oversight Specialist
Defense Threat Reduction Agency
Fort Belvoir, VA
- $143,913 to $187,093 USD / year
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VH
Lead Medical Support Assistant
Veterans Health Administration
Greenville, SC
- $55,240 to $71,814 USD / year
…by the Supervisory Medical Administrative Specialist (Site…
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FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Auburn, WA
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…resisted earlier efforts at resolution. Establishes and manages program goals and objectives; formulates project plans and presents them to upper management. Serves as a senior project…
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CN
Recreation Assistant (Fitness)
Commander, Navy Installations Command
Mayport, FL
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…perform any or all of the following duties within the Sports Program department. The primary function of the position is to ensure proper usage of the facility, assist in the operation of…
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VH
Clinical Laboratory Scientist - Third Shift
Veterans Health Administration
Cleveland, OH
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Licensed Practical Nurse - Nursing Home
Veterans Health Administration
Lebanon, PA
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OO
Supervisory Management and Program Analyst
Office of the Secretary of Health and Human Services
Washington, DC
- $169,279 to $197,200 USD / year
As a Supervisory Management and Program Analyst, you will:
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MW
Retail Sales Manager
MY WIRELESS
Scottsdale, AZ
- $36,899 to $61,899 USD / year
My Wireless, an AT&T Authorized National Retailer, is currently looking for an experienced Retail Sales Manager that is excited to work in an industry that isn’t likely to slow down. As a…
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Associate Director of Electoral Organizing
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New York City, NY
- $55.29 USD / hour
We are looking for an experienced electoral organizer and people manager who can translate political strategy into clear field plans, build and supervise a strong field team, and represent…
Added 4 mins ago
VH
Registered Nurse
Veterans Health Administration
Queens, NY
- $108,092 to $172,069 USD / year
Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
Added 4 mins ago
VH
Registered Nurse - Operating Room
Veterans Health Administration
Boston, MA
- $109,127 to $196,158 USD / year
Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
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Registered Nurse - Progressive Care Nurse
Veterans Health Administration
Columbia, MO
- $79,708 to $141,396 USD / year
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IR
Supervisory Criminal Investigator (Special Agent in Charge) Temp NTE 1 Year, MBE 2 years, MBMP
Internal Revenue Service
Columbus, OH · Charlotte, NC · Boston, MA · Nashville, TN · New Orleans, LA · Detroit, MI · San Antonio, TX · Philadelphia, PA · Oklahoma City, OK · Cincinnati, OH · New Haven, CT · Pittsburgh, PA · Cleveland, OH · Dallas, TX · Las Vegas, NV · Springfield, NJ · Warwick, RI · Saint Louis, MO · Houston, TX · Portland, OR · Kansas City, MO · Seattle, WA · Salt Lake City, UT · Phoenix, AZ · Denver, CO · Atlanta, GA · Sacramento, CA · Oakland, CA
- $125,776 to $197,200 USD / year
…principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through…
Added 4 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Danville, IL
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Experience. One year of experience in clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to…
Added 4 mins ago
IR
Supervisory Criminal Investigator (Special Agent in Charge)
Internal Revenue Service
Nashville, TN · Las Vegas, NV · Dallas, TX · Springfield, NJ · Portland, OR · Kansas City, MO · Houston, TX · Philadelphia, PA · Detroit, MI · Pittsburgh, PA · New Orleans, LA · Boston, MA · San Antonio, TX · Charlotte, NC · New Haven, CT · Columbus, OH · Saint Louis, MO · Warwick, RI · Cincinnati, OH · Oklahoma City, OK · Cleveland, OH · Seattle, WA · Phoenix, AZ · Atlanta, GA · Denver, CO · Salt Lake City, UT · Sacramento, CA · Oakland, CA
- $125,776 to $197,200 USD / year
…principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through…
Added 4 mins ago
OA
Budget Officer
Other Agencies and Independent Organizations
New York, NY
- $169,279 to $197,200 USD / year
advice, guidance, and direction on a wide range of program issues | Directs and oversees the preparation of various financial reports required by law, regulation, and/or State Department…
Added 4 mins ago
VH
Health System Specialist
Veterans Health Administration
Orlando, FL
- $125,776 to $163,514 USD / year
Serves as the principal advisor to the Executive Director on all internal SimLEARN program office administrative operations, including human resources, finance, budget, training,…

Aligned Data Centers, LLC

Associate, Customer Technical Program Manager

United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The Associate Customer Technical Program Manager supports the delivery of customer programs across the data center lifecycle by assisting in coordination, communication, and execution activities, across multiple customer accounts. This role works under close supervision to develop foundational technical program management skills while contributing to a best-in-class customer experience. The Associate CTPM is detail-oriented, highly organized, and eager to learn, with a strong customer service mindset and a collaborative approach to working with internal and external stakeholders.

DUTIES AND RESPONSIBILITIES:

· Program Support: Assist CTPM(s) in coordinating customer lifecycle activities from pre-construction through delivery and post-delivery support. · Customer Coordination: Support communication between internal teams (Sales, Solutions Architecture, Platform Delivery, Operations) and external partners. · Documentation & Tracking: Maintain project documentation, action logs, schedules, and tracking tools to ensure alignment across stakeholders. · Pre-Contract Support: Assist with coordination of pre-sales and contract review activities, ensuring documentation is organized and shared appropriately. · Change Management Support: Track change requests and support preparation of customer-facing communications. · Meeting & Reporting Support: Prepare meeting materials, take notes, track action items, and assist in reporting project status, risks, and KPIs. · Process Improvement: Support standardization efforts by documenting lessons learned and contributing to process improvements. · Customer Experience: Help maintain strong customer relationships by ensuring responsiveness, follow-through, and clear communication. · Risk Awareness: Identify and escalate potential risks or issues to senior team members.

MINIMUM QUALIFICATIONS:

· Bachelor’s degree in Construction Management, Engineering, or related field (or in progress/relative experience) · 1–3 years of experience in project coordination, construction, engineering, or related environment preferred · Basic understanding of project management principles · Strong organizational, communication, and time management skills · Proficiency in Microsoft Office (Excel required) · Ability to learn technical concepts related to data center design and construction · Ability to interpret construction drawings and specifications · Mechanical/Electrical background a plus · Team Player across the organization · May travel at times up to 25%

COMPETENCIES:

· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. · Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. · Business Acumen - Understands business implications of decisions; assist in developing budgets and experience understanding/reporting budgets/financials; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. · Change Management – Assists in the Development of workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. · Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. · Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. · Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. · Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. · Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. · Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Team Player with Strong Communications skills; Remains open to others' ideas and tries new things. · Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. · Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. · Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Planning/Organizing - Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. · Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. · Professionalism - Approaches others in a tactful manner; Team Player across the organization; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. · Project Management - Develops project plans; Develops Budgets for projects; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. · Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. · Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. · Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. · Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. · Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

· Frequently required to stand/walk/sit · Frequently required to bend/climb · Frequently required to utilize hand and finger dexterity · Occasionally work near moving mechanical parts

BENEFITS & PERKS:

Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:

Health Coverage: Medical, dental, and vision insurance
Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
Retirement Savings: 401(k) plan with company match
Paid Time Off and Holiday Pay
Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you’ll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us.

Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.

If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.

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