Technical Program Manager - VIrtual

Our Story At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.

We invite you to join our team! Learn more at careers.alight.com.

Alight is seeking a Technical Program Manager to lead complex technology programs across Engineering, Architecture, Product, Data/AI, Security, Operations and external partners.

This role translates technical plans and engineering commitments into coordinated execution. You will identify dependencies, surface risks, challenge assumptions and bring teams together around clear milestones, decisions and delivery expectations. You do not need to be the architect or engineer designing the solution, but you should be comfortable discussing technical concepts, asking informed questions and understanding how decisions and dependencies affect delivery.

What You’ll Do Lead complex technical programs Build and maintain integrated plans that connect engineering work, system and architecture dependencies, environments, milestones, estimates, testing, releases and operational readiness. Establish the critical path and identify risks or missing prerequisites early.

Evaluate technical assumptions Review technical designs, APIs and integrations, data flows, platform constraints, engineering estimates and nonfunctional requirements. Partner with Engineering and Architecture to identify gaps, clarify decisions and resolve issues.

Manage cross-team dependencies Coordinate dependencies across engineering teams, platforms, shared services, security, data, infrastructure, operations, vendors and other partners. Establish clear ownership, timing and escalation paths.

Drive delivery and release readiness Connect requirements, architecture decisions, development, environments, testing, security and privacy controls, defect resolution, release planning, cutover and support readiness. Help teams establish clear evidence and criteria for significant delivery decisions.

Manage risk and recovery Identify technical and delivery risks early and assess their potential impact on schedule, quality and cost. When issues arise, work across teams to understand root causes and drive corrective actions and timely decisions.

Manage program financials and capacity Maintain resource and capacity assumptions, internal labor and vendor spend, forecasts and estimates to complete. Partner with Finance and Engineering leaders to identify material variances and capacity or cost tradeoffs.

Connect delivery approaches Coordinate work across Agile teams and broader Product, Engineering and operational lifecycles. Apply appropriate security, compliance, data and AI delivery practices based on program needs.

Communicate clearly with technical and executive audiences Translate technical dependencies, risks, decisions and financial impacts into clear information leaders can act on. Distinguish confirmed commitments from assumptions and forecasts, present options and recommendations, and maintain clear program documentation.

What You’ll Bring

• 7+ years of technical project, program or engineering delivery experience, including leading complex initiatives involving multiple technical teams and dependencies.
• Working knowledge of software or systems architecture, system integrations and APIs, cloud or platform services, data dependencies, testing and release practices.
• Experience reviewing technical artifacts and asking informed questions about dependencies, sequencing, estimates and delivery risks.
• Experience resolving cross-team issues involving areas such as Engineering, Architecture, Security, Data, Product, Platform Operations or technical vendors.
• Understanding of SDLC and product delivery practices, including Agile or hybrid delivery environments.
• Experience identifying risks and blockers, driving decisions and supporting release readiness.
• Ability to communicate complex technical information clearly to both technical and business audiences.

Preferred Experience

• Experience in one or more areas such as enterprise applications, APIs and integration, data platforms, AI/ML, cloud infrastructure, cybersecurity, identity, ERP or platform modernization. Expertise across all areas is not required.
• Experience in engineering, systems analysis, quality engineering, technology operations or another technology-focused discipline.
• Experience managing technical program budgets, vendor delivery or resource and capacity forecasts.
• Familiarity with PPM, automation or approved AI tools used to support program execution.
• PMP, Agile or relevant technical credentials are helpful but not required where equivalent experience is demonstrated.

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.

Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

142,000.00 USDMaximum : 165,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.