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Added 1 hour ago
Life Sciences Experience Design Strategy Manager
Deloitte
Boston, MA
The Experience Design Strategy Manager is a client-facing consulting leader who delivers experience design strategy engagements for Life Sciences clients. This role combines experience…
Added 1 hour ago
ConvergeHEALTH Life Sciences - Product Management & Strategy Manager - Products & Platforms
Deloitte
Boston, MA
Partner with functional SMEs and product owners to translate domain expertise and user insights into strategic product priorities.
Added 1 hour ago
Lead Product Manager, BankingSuite - Products & Platforms
Deloitte
Boston, MA
…orchestrate multiple FinTech vendors within a modern and complex ecosystem. Prioritize strategic requests, contract and partner with external firms, execute changes in a high-quality…
Added 1 hour ago
QRM - Risk Management and External Communications, Senior Manager - C_MAT
Deloitte
Boston, MA
Deal structuring and strategic advice: Partner with sales, legal, finance, and delivery teams to support deal desk activities, proposals, and deal structuring, aligning stakeholders and…
Added 5 hours ago
CC
Client Executive III (RapidScale) (Remote)
Charter Communications
Louisville, KY
- $7.25 USD / hour
Cloud Ecosystem and Partner Influence: Strengthen and leverage relationships across AWS, Microsoft, Google, and Broadcom VMware ecosystems to expand territory reach. Jointly strategize with…
Added 5 hours ago
Sr Customer Success Manager - JR-0109833
Workday, Inc.
Mason, OH
…industry-proven practices to help clients maximize their Workday ecosystem and foster ongoing innovation.About the Role As a pivotal member of the revenue organization, the Customer Success…
Added 6 hours ago
Sales Development Representative, Account Expansion (Existing Customers)
Granum
Remote, United States
…- LMN, SingleOps, and Greenius - into one powerful software ecosystem. More than just a software company, Granum works alongside its clients to implement systems for estimating, scheduling,…
Added 9 hours ago
ND
Java Spring Boot / Microservices Developer
NTT Data Americas, Inc.
Irving, TX
- $55 to $66 USD / hour
NTT DATA's Client is currently seeking a Java Spring Boot / Microservices Developer to join their team in Irving, Texas (US-TX), United States (US).
Added 9 hours ago
ND
Software & DevOps Engineer
NTT Data Americas, Inc.
Irving, TX
- $55 to $66 USD / hour
NTT DATA's Client is currently seeking a Software & DevOps Engineer to join their team in Irving, Texas (US-TX), United States (US).
Added 9 hours ago
ND
INFA CDGC Developer
NTT Data Americas, Inc.
Plano, TX
- $60 to $70 USD / hour
…have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and…
Added 11 hours ago
Power Platform/Azure Developer
Dev Technology Group, Inc.
Egg Harbor City, NJ
…deployment, and production troubleshooting across the application ecosystem. Collaborate with cloud, M365, Dynamics, security, data, and application teams to maintain secure integration,…
Added 11 hours ago
C
Partner - Life Sciences Consulting
Cognizant
Teaneck, NJ
- $220,000 to $260,000 USD / year
…This includes leading with strategic ability, architecting client value, driving AI-led innovation, executing with discipline, building a collaborative ecosystem, and amplifying human…
Added 11 hours ago
AC
Java Developer
AMERICAN CYBERSYSTEMS INC.
Jersey City, NJ
- $70 to $73 USD / hour
…to lead the strategic modernization of our enterprise data ecosystem. This role will be responsible for defining and executing the architecture for large-scale data platform transformations…
Added 11 hours ago
AC
Oracle SQL / PySpark
AMERICAN CYBERSYSTEMS INC.
Jersey City, NJ
- $65 to $68 USD / hour
A client of Innova Solutions is immediately hiring for Oracle SQL & PySpark Developer
Added 11 hours ago
Partner Manager, Government, Politics, Advocacy and Compliance
Meta
Washington, DC
Meta is seeking an experienced Partner Manager who will serve as a critical partner to Government, Politics, and Advocacy clients utilizing our commercial products to build community and…
Added 12 hours ago
Senior Technical Sales Specialist, ETF Capital Market Support
SEI INVESTMENTS COMPANY
Oaks, PA
Added 12 hours ago
Principal eClinical Data Strategist
ALMAC Group
Lansdale, PA
Added 12 hours ago
Senior Solutions Engineer - Kansas, Missouri
NetApp
St Louis, MO
…magic happen. As a Commercial Solutions Engineer, you will partner closely with Commercial Account Managers to drive business outcomes across a dynamic mix of existing customers and net-new…
Added 13 hours ago
Front-end Engineer 5
Capital One
McLean, VA
Partner with Software Engineers, Designers, and Product Managers to deliver high-performing, quality features for 100M+ customers that are engaging, purposeful and powerful in their…
Added 13 hours ago
N
Subscription Account Manager
Nutanix
Durham, NC
- $80,300 to $136,900 USD / year
…built positive relationships with your internal and external ecosystem and be able to define a customer engagement plan aligned with your Nutanix account team for your dedicated territory.…
Added 13 hours ago
ND
Gen AI Senior Engineer
NTT Data Americas, Inc.
Charlotte, NC
- $65 to $75 USD / hour
…have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and…
Added 13 hours ago
ND
AWS Data & AI Platform Engineer - AI Guardrails
NTT Data Americas, Inc.
Charlotte, NC
- $65 to $75 USD / hour
…have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and…
Added 13 hours ago
AWS Data & AI Platform Engineer - AI Guardrails
NTT Data Americas, Inc.
Charlotte, NC
…have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and…
Added 14 hours ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
Partner with PMO counterparts to manage risks, issues, resource plans, and client communications; function as the "Two in the Box" technical lead
Added 14 hours ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
Partner with PMO counterparts to manage risks, issues, resource plans, and client communications; function as the "Two in the Box" technical lead

Closed listing

Alight

Defined Contribution Team Manager - Virtual

Virtual, NC, United States
Virtual, IL, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Our Story At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.

We invite you to join our team! Learn more at careers.alight.com.

About the Role This role will lead a team of Registered Representatives who support participants in employer-sponsored retirement plans. You’ll help deliver effective client and participant experiences while supporting payment processing, retirement-plan education, and financial wellness services.

Responsibilities

Partner with the Financial Services team to monitor and continuously improve service quality, with a focus on associate development.
Coach and develop Registered Representatives through ongoing feedback, timely coaching, and support.
Complete required monthly call evaluations and conduct silent monitoring when appropriate.
Administer applicable customer care and HR policies and support performance-management processes.
Manage compensation and pay processes for aligned Registered Representatives within established budgets and guidance.
Support associates in achieving service and performance metrics, including handle-time and schedule-adherence expectations.
Provide Registered Representatives with program, policy, procedure, and tool expertise, with a focus on effectively resolving customer concerns and escalations.
Provide guidance related to defined contribution plans, including distributions, loans, investment choices, and plan-specific provisions.
Build knowledge of financial wellness solutions and effectively communicate relevant information and direction to the team.
Identify opportunities to improve processes, desktop tools, and client procedures and share recommendations with appropriate partners.
Maintain compliance with applicable AFS Written Supervisory Procedures (WSPs) and FINRA supervisory requirements.
Contribute to the development of AFS supervisory procedures and help ensure policies and client interactions meet applicable regulatory requirements.

Requirements

Possess FINRA Series 6 and Series 63 licenses.
Ability to obtain a Series 24 or Series 26 license within six months of hire.
Experience in financial services and/or the 401(k) and retirement-benefits industry.
Advanced knowledge of investments and employer-sponsored retirement plans.
Working knowledge of qualified retirement-plan requirements.
Intermediate knowledge of relevant compliance, regulatory, and legislative requirements.
People leadership experience in a contact center or customer-service environment.
Experience coaching and developing team members.
Experience creating and maintaining audit and compliance procedures.
Experience handling customer escalations and complaints.

Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.

Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

60,000.00 USDMaximum : 70,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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