Jobs in the United States

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RA
COMMUNITY MANAGER - Grand Palms
Royal American Companies
Bradenton, FL
- $50,000 to $52,000 USD / year
Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
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Program Manager, Career Development Resources
Memorial Hermann Health System
United States
…and maintaining detailed playbooks, employee resources and process workflows to streamline operations and enhance program…
Added just now
Transportation Recruiting Manager
zTrip NE
Omaha, NE
…transportation professionals to deliver safe, reliable, and exceptional service every day. We are seeking a motivated and results-oriented Transportation Recruiting Manager to lead talent…
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Store Operations Manager
Tractor Supply Company
Ladysmith (Ruther Glen), VA
Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
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Assistant Nurse Manager - Cardiac Medical Unit
Hospital for Special Care
New Britain, CT
The ANM serves as an additional clinical resource and backup support for the unit staff and departmental operations on evening and night shifts
Added 1 min ago
SC
Sr. Director, PMO & Program Implementation
Schurz Communications
Denver, CO · Ann Arbor, MI · Indianapolis, IN · Austin, TX
- $150,000 to $170,000 USD / year
Product and service launches requiring cross-functional coordination.
Added 2 mins ago
Direct Sales Rep
St Jude Medical S C Inc
CA
Career development with an international company where you can grow the career you dream of.
Added 2 mins ago
CO
Administrative Specialist – Utilities Business Services
CITY OF ASPEN
Aspen, CO
- $24.05 to $36.08 USD / hour
Position Summary: This position provides administrative, financial, customer service, and program support to the City's Water and Electric Utilities. The position supports daily…
Added 2 mins ago
Sr. Manager, Global Service Systems
Thermo Scientific Portable Analytical Instruments Inc.
Remote, United States
We are seeking a strategic, collaborative Sr. Manager, Global Service Systems to strengthen the systems, tools, and processes supporting our global service organization.
Added 2 mins ago
Principal - Software Engineer
Ally Bank
Charlotte, NC
Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager
Added 2 mins ago
Analyst - Advanced Business Analytics
Ally Bank
Lewisville, TX
Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager
Added 3 mins ago
Facilities Manager (Ojo Caliente)
Ojo Spa Resorts
Ojo Caliente, NM
First Aid/AED certification required or willingness to obtain · Must possess the manual dexterity, communication, and physical capabilities necessary to perform the essential functions of the position
Added 3 mins ago
RA
COMMUNITY MANAGER - Grand Palms
Royal American Management
Bradenton, FL
- $50,000 to $52,000 USD / year
Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
Added 3 mins ago
Relationship Banker Business Specialist
PNC
Gambrills, MD
…professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and…
Added 3 mins ago
CO
Temporary Business Process Specialist
City of Austin
United States
- $31.5 to $39.37 USD / hour
Knowledge of business strategies, objectives, planning, development and management processes and process improvement.
Added 5 mins ago
Controller, MAP
Ford Global
Wayne, MI
…governance; Internal controls and compliance; Maintenance and operations planning; Quality, supplier, and launch-cost recovery; Inventory and asset stewardship; Team leadership and talent…
Added 6 mins ago
Lead Warehouse Associate (PA)
Benco Dental
Pittston, PA
…performance, security, and safety issues directly to the Distribution Manager for review, or disciplinary measures; moving material handlers to various tasks as needed; monitoring workflow;…
Added 6 mins ago
QSHE Manager
United States
Ensure quality requirements are incorporated into product development, sourcing, production and service processes.
Added 6 mins ago
Shift Manager - Melrose
Super Star Car Wash
Vista, CA
Minimum 1 year of supervisory or leadership experience required
Added 6 mins ago
Shift Manager - CRISMON
Super Star Car Wash
Mesa, AZ
Minimum 1 year of supervisory or leadership experience required
Added 6 mins ago
Store Manager 07026
O'Reilly Auto Enterprises, LLC
United States
The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure store…
Added 6 mins ago
CH
Operations Manager
CVS Health
Carmel, IN
- $19 to $29 USD / hour
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 6 mins ago
CH
Operations Manager
CVS Health
Belleville, IL
- $19 to $29 USD / hour
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 6 mins ago
CH
Operations Manager
CVS Health
Emporia, KS
- $18 to $28 USD / hour
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 6 mins ago
Team Supervisor - Oklahoma City, Oklahoma
Consumer Cellular
Oklahoma City, OK
Must possess excellent written and verbal communication skills

Alfa Laval Inc (US)

Quote Solutions Manager

Greenspoint, TX, United States
Greenwood, IN, United States
Richmond, VA, United States

The base salary for this role is typically between $80,000.00 to $115,000.00.

Apply on alfalaval.wd3.myworkdayjobs.com About employer

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Job details

Pay: The base salary for this role is typically between $80,000.00 to $115,000.00.
Experience: · 2+ years of demonstrated people leadership experience, including team performance management, coaching, and development.
Posting language: English
Posted: Nov 12, 2026

Original job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job…

The Quote Support Manager leads a team of approximately 10–12 Quote Specialists (Tier 1–3) responsible for delivering fast, accurate, and complete aftermarket quotes across parts and service. This role is accountable for team performance, process discipline, and the quote-to-order handoff quality that sets the downstream customer experience in motion. The Quote Support Manager reports directly to the Director of Customer Experience and serves as the primary operational leader for all quoting activity within the US Service Division.

This is a position located in Greenwood, IN, Houston, TX, Richmond, VA or Warrington PA.

Responsibilities include:

Leads, coaches, and develops a team of approximately 10–12 Quote Specialists across Tier 1, 2, and 3 capability levels, ensuring each team member understands their decision authority and growth path within the tiered model.
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Conducts regular 1:1s, team huddles, and performance reviews to maintain accountability, recognize contributions, and address performance gaps with clarity and care.
Partners with the Training & Knowledge Specialist to identify skill gaps and build targeted development plans for individual contributors across all tiers.
Responsible for the recruitment, onboarding, and ramp-up of new Quote specialists, ensuring new hires reach full productivity within the defined transition timeline.
Oversees daily quoting operations to ensure team delivers against established service level agreements (SLAs): same-day turnaround for standard parts quotes and under five business days for complex or multi-line quotes.
Reviews escalated quote requests requiring non-standard pricing, custom configurations, or exception approvals, making final decisions within delegated authority or routing to the Director of Customer Experience or Sales Leadership as appropriate.
Monitors quote accuracy rate (target: 98% error-free) and takes corrective action when pricing, specification, or terms errors are identified, including root cause review and process adjustment.
Ensures all quotes produced by the team include complete package documentation - pricing, specifications, terms, lead time, and delivery timeline - to minimize downstream rework by the Order Support team.
Maintains a close working relationship with Sales, Channel Partners, and customer contacts to ensure quoting speed and quality support sales velocity and customer satisfaction goals.
Coordinates with the Americas Distribution Center (AMDC) and Service Operations to confirm parts availability and lead and service time commitments before issuing quotes to customers.
Partners with the Order Support Manager to reduce quote-to-order errors and streamline the handoff process, including shared review of quote completeness metrics and rework rates.
Engages the Workflow Optimization Manager to identify systemic quoting bottlenecks, escalation patterns, and process improvement opportunities on a recurring basis.
Tracks and reports on key performance indicators (KPIs) including quote turnaround time, accuracy rate, volume capacity, quote-to-order conversion rate, escalation rate, and rework rate, presenting results in weekly operational reviews.
Analyzes quoting trends and customer feedback to identify opportunities for process improvement, tool optimization, or tier reallocation within the team.
Partners with the Data & Reporting Analyst to ensure quoting data in CRM and ERP systems (OneCRM, OneService, Pulse) is accurate, complete, and accessible for operational decision-making.
Maintains working knowledge of all quoting tools and platforms including OneCRM, OneService, Pulse, and internal pricing guidelines to provide effective coaching and quality review.
Ensures all team workflows, escalation protocols, and standard operating procedures (SOPs) are documented, current, and consistently followed by team members.
Champions adoption of new tools and process changes during the CX Transformation rollout, acting as a change leader and stable point of communication for the team.

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games."

What you know:

· Associates or Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field preferred. Equivalent combination of education and directly relevant experience will be considered. · 3+ years of experience in aftermarket sales support, inside sales operations, order management, or a customer-facing quoting role within an industrial equipment, manufacturing, or capital goods environment. · 2+ years of demonstrated people leadership experience, including team performance management, coaching, and development. · Experience operating within a tiered or structured workflow environment is a plus. · Strong understanding of the quote-to-order process and the downstream impact of quoting accuracy on order fulfillment and customer satisfaction. · Demonstrated ability to manage team performance through data - comfortable owning KPIs, identifying trends, and driving corrective action. · Proficiency with CRM and ERP platforms (experience with SAP, Salesforce, or similar tools preferred). · Clear and confident communicator - able to translate operational issues into actionable direction for both frontline team members and senior stakeholders. · Collaborative by default; able to build trust across peer teams in a matrixed organization. · Change-ready: comfortable operating in a transforming environment and helping team members navigate ambiguity with confidence. · Domestic travel estimated at 10–15%, primarily to US service centers and internal team meetings. International travel is rare but possible for global CX alignment meetings. · Valid driver's license required for site visits.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area. Visa sponsorship is not available for this position.

What’s in it for you?

Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically between $80,000.00 to $115,000.00.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer

Apply on alfalaval.wd3.myworkdayjobs.com About employer

More about this job

Skills

Support managers
Customer experience
Recruitment
Onboarding
Sales
Leadership
Documentation
Customer service
Workflow
Process improvement
Reporting
ERP
Decision making
Coaching
Communication skills
Operations management
Supply chain management
Performance management
Order picking
Manage staff
SAP
Salesforce
Valid driver's licence
Prioritization

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Work requirements

Jobs in the United States