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Customer Experience Lead - Full Time
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Albertsons Companies

Front End Entry Level

CEDAR PARK, TX, United States
Cedar Park, TX, United States

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Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

A Day in the Life:

As a Front-End Team Member, your day is centered around creating a smooth and positive checkout experience for customers. You’re often the final stop before customers head home, helping complete their purchase accurately while keeping interactions friendly and efficient. Whether scanning items, bagging groceries, or answering questions, your role helps ensure each visit ends on a strong note.

Another part of the role is keeping the front end organized, clean, and running consistently throughout the day. You’ll rotate between tasks like handling transactions, collecting carts, restocking supplies, and maintaining the checkout area. With a steady flow of customers and changing priorities, the work stays active, making it a good fit for someone who enjoys variety and staying engaged in a fast‑paced environment.

What you bring to the table:

Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance
Transaction Handling: Processing purchases accurately, including cash, card, and digital payments
Attention to Detail: Accuracy in scanning, pricing, produce codes, and order completion
Basic Math Skills: Handling cash transactions, counting change, and balancing registers
Organization & Time Management: Managing multiple tasks while maintaining steady workflow
Store Support Awareness: Assisting with bagging, cart retrieval, stocking, and general front‑end upkeep
Problem Awareness: Recognizing and addressing pricing, transaction, or customer service questions
Operational Awareness: Following company policies, register procedures, and checkout processes
Adaptability: Comfort managing changing tasks and customer flow throughout the shift
Physical Capability: Comfort with standing for extended periods, lifting up to 50 lbs., and working indoors and outdoors as needed

Requirements:

Must be 16 years of age or older (or 18 years of age or older, depending on local/state requirements)
Completion of company cashier or front-end training upon hire
Basic math and communication skills required
Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays
Prior customer service experience preferred but not required

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

Inclusive work culture built on belonging
Competitive Wages paid weekly
Flexible work schedules
Associate discounts
Leaders invested in your training, career growth & development.
Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
Vacation / Paid Time Off

Our Values

We put people first.
We are customer driven.
We value different perspectives.
We raise the bar.
We act as owners.
We are one team.
We build belonging.
We are committed to a healthy future.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

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More about this job

Skills

Stocking
Communication skills
Attention to detail
Time management
Workflow
Customer service
Adaptability
Heavy lifting

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