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File Maintenance Supervisor

  • ADDISON, TX, United States
  • Addison, TX, United States

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Original job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose

The File Maintenance Supervisor is responsible for overseeing store pricing accuracy, promotional execution, signage compliance, data integrity, and file maintenance operations. This position leads the file maintenance function to ensure accurate pricing throughout the store, compliance with company policies, and a positive customer shopping experience. The File Maintenance Supervisor provides leadership, training, and support to associates while maintaining operational excellence and regulatory compliance.

Key Responsibilities Pricing and File Maintenance

  • Oversee the execution of all price changes, promotional updates, and file maintenance activities.
  • Ensure store pricing systems are accurate, current, and compliant with company standards.
  • Verify proper implementation of weekly, monthly, and special promotional pricing events.
  • Monitor and resolve pricing discrepancies promptly and accurately.
  • Maintain integrity of item files, price records, and related store systems.

Signage and Promotional Compliance

  • Ensure all signs, tags, shelf labels, and promotional materials are accurate and properly displayed.
  • Coordinate installation and removal of promotional signage according to company timelines.
  • Verify compliance with advertising requirements and pricing regulations.
  • Conduct regular audits to identify and correct signing and pricing errors.

Leadership and Team Development

  • Supervise, train, and develop file maintenance associates.
  • Assign daily tasks and monitor completion to ensure department objectives are met.
  • Provide coaching, performance feedback, and ongoing development opportunities.
  • Foster a positive work environment focused on accuracy, accountability, and teamwork.
  • Assist with onboarding and training new associates.

Operational Execution

  • Coordinate file maintenance activities with store management and department leaders.
  • Support store readiness for promotions, seasonal programs, inventory events, and new item introductions.
  • Monitor workload priorities and adjust staffing resources as necessary.
  • Assist with troubleshooting pricing, scanning, and point-of-sale related issues.

Compliance and Audit Support

  • Conduct regular audits of pricing, promotional execution, and signage accuracy.
  • Maintain compliance with company policies, governmental regulations, and auditing standards.
  • Prepare documentation and reports related to pricing accuracy and compliance initiatives.
  • Support internal audits and corrective action plans when necessary.

Customer Service

  • Assist customers with pricing inquiries and concerns.
  • Investigate and resolve pricing discrepancies professionally and efficiently.
  • Support store efforts to provide a positive and accurate shopping experience.
  • Work collaboratively with all departments to maintain customer confidence and satisfaction.

Safety and Asset Protection

  • Promote safe work practices and adherence to workplace safety policies.
  • Ensure file maintenance areas remain organized and secure.
  • Protect confidential pricing and operational information.
  • Support loss prevention initiatives by maintaining pricing and inventory integrity.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous grocery, retail, pricing, merchandising, or file maintenance experience preferred.
  • Prior supervisory or leadership experience preferred.
  • Strong analytical, organizational, and problem-solving skills.
  • Proficiency with computer systems and retail technology.
  • Strong attention to detail and ability to manage multiple priorities.

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift, carry, push, and pull materials weighing up to 50 pounds.
  • Ability to bend, reach, stoop, and perform repetitive tasks.
  • Ability to work flexible schedules including weekends, evenings, and holidays as business needs require.

Success Factors

  • Exceptional attention to detail and accuracy.
  • Strong leadership and team development abilities.
  • Ability to prioritize tasks and meet deadlines.
  • Commitment to pricing integrity and operational compliance.
  • Focus on customer satisfaction, efficiency, and continuous improvement

We also provide a variety of benefits including:

  • Competitive wages paid weekly

· Access to up to 50% of your earned wages before payday, via our partnership with Stream

  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

More about this job

Skills

  • Regulatory compliance
  • Coaching
  • Teamwork
  • Monitor workload
  • Troubleshooting
  • Point of sale
  • Auditing
  • Documentation
  • Internal auditing
  • Assist customers
  • Loss prevention
  • Merchandising
  • Leadership
  • Problem solving
  • Attention to detail
  • Team building
  • Prioritization
  • Meet deadlines
  • Customer service
  • Process improvement

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