Systems Engineer II

The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements.

The Systems Engineer will ensure the stability, integrity and performance of voice, data, and wireless data based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting a.nd optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline in order to effectively and efficiently maintain focus while successfully managing multiple parallel projects and activities.

Essential Functions:

Systems Engineer ll

Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following: Direct and coordinate the efforts of lower-level Engineers within the workgroup.

Function as the SME in one or more areas and serves as final point of escalation in the company.

.

"Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation

for a technology or trouble issue.

Education

All levels:

College diploma in the field of computer science, computer information systems, or computer engineering.

Relevant experience could be substituted for the educational requirement on a year-for-year basis. Experience

System Engineers:

Systems Engineer ll: 5 years of experience leading to the ability to be a

Subject Matter Expert in the following areas:

Skills and Abilities

Computer Skills System Engineer

II/III:

Preferred Qualification: CCIE, JNCIE, CISSP, CCNP or equivalent network and or system certification.