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Senior Software Engineer - 340B
Bluesight
Remote, United States
- $140,000 to $160,000 USD / year
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Data Engineer III
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Full Stack Web Developer - NOT REMOTE
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St. Stephen, SC
- $60,000 to $70,000 USD / year
We are seeking a Full-Stack Web Developer to join our team on a contract basis and help bring our e-commerce website redesign to life!
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Project Coordinator, Product Solutions
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Grooming Salon Manager
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Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity, analyze data to identify areas for improvement, and develop action plans
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Business Development Specialist - Mandarin Speaking
HungryPanda
Jersey City, NJ
- $50,000 to $70,000 USD / year
Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries:…
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Strategic Account Executive
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Director of Sales
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…communities, product ranking and analysis and accurately reports data into the competitive market analysis…
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Databricks Engineer
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Remote, United States
- $51 to $69 USD / hour
We are seeking a skilled Mid-Level Databricks Engineer to join our data engineering team. The ideal candidate will play a key role in the migration of Hadoop workloads to the Databricks…
Added 4 mins ago
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Dynamics 365 Contact Center Developer (2)
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Remote, United States
- $70 to $79 USD / hour
We are seeking a Dynamics 365 Contact Center Developer to design, develop, integrate, and support solutions across Microsoft Dynamics 365 and the Power Platform. This role focuses on…
Added 4 mins ago
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Python Developer
Kforce
Westlake, TX
- $62 to $72 USD / hour
…Python software, along with improved software reuse, automation, platform reliability, and developer…
Added 4 mins ago
Scrum Master - Repost- Location Change
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This position must have · This position must have strong technical knowledge in data management and experience in managing multiple scrum
Added 5 mins ago
Co-Founder/CTO, Pioneering a new magnetic fusion reactor architecture
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Remote, United States
Own the architecture and integration of the experimental platform and supporting systems.
Added 5 mins ago
Co-Founder/CTO, Pioneering a new magnetic fusion reactor architecture
Deep Science Ventures
Remote, United States
Own the architecture and integration of the experimental platform and supporting systems.
Added 5 mins ago
Lead Analyst, National Risk Adjustment Predictive Analytics (Remote)
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Assists risk adjustment data analytics leaders in prospective and retrospective intervention strategy analytics, and corresponding tracking of progress and impact of interventions.
Added 6 mins ago
Senior Quality Assurance Engineer - Core Video & Data
Hudl
Austin, TX · Chicago, IL · Dallas, TX · Kansas City, MO · Lexington, KY · Lincoln, NE · Omaha, NE
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Manager, Content Marketing
FranConnect, LLC
Remote, United States
…multi-location businesses. For 25+ years, the FranConnect AI-powered platform has served as the backbone for sales, operations, and marketing for over 1,500 brands and one million locations…
Added 6 mins ago
Americas Tax Technology Group - Development Manager
EY
Atlanta, GA · Chicago, IL · Nashville, TN · Dallas, TX
To qualify for the role you must have
Added 7 mins ago
Manager, Supply Planner
Oatly AB
Remote, United States
Lead the North America Supply Planning team and build a high-performing, data-driven planning organization
Added 7 mins ago
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Market Development Representative
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
Seattle, WA
- $25.6 to $34.3 USD / hour
Added 7 mins ago
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Partner Development Representative I
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
Chicago, IL
- $23.08 to $30 USD / hour
Added 7 mins ago
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Partner Development Representative
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
Seattle, WA · Chicago, IL
- $24 to $34.3 USD / hour
Added 8 mins ago
Senior Platform Engineer – TS/SCI
Tenica and Associates LLC
Chantilly, VA
We are seeking an experienced Senior Platform Engineer specializing in enterprise Linux infrastructure, Kubernetes, container orchestration, and platform automation.
Added 8 mins ago
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Assistant Scientist
Actalent
Gaithersburg, MD
- $21 to $26 USD / hour
Execute PCR and qPCR assays, including setup, operation, and monitoring of reactions, and ensure accurate data capture.
Added 10 mins ago
Director, Peraton[x] Administration and Enablement
Peraton
Remote, United States
Lead all Peraton[x] system administration, including user and program provisioning, role-based access and data-tier management, environment configuration, and platform settings.

Alarm.com

Support Operations Associate I

Bloomington, MN, United States

$21 - $22 USD

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Job details

Pay: $21 - $22 USD
Posting language: English
Posted: Nov 12, 2026

Original job description

Do you have a passion for providing exceptional customer service and solving complex problems? Do you enjoy troubleshooting technology? If you answered yes, we are looking for you to join our Alarm.com contact center. In this role, you will provide phone-based technical support for our dealers by helping them ensure devices in end user’s homes and businesses are functioning properly.

Prior technical knowledge is not required; however, technical curiosity and a willingness to learn are key to your success in the role. In fact, candidates without previous technical support experience are strongly encouraged to apply; we see great success in candidates coming from retail, food service, and hospitality industries that are looking to make a career change.

RESPONSIBILITIES

Provide exceptional phone-based customer support regarding Alarm.com products and services
Be inquisitive, logical, and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions
You must be a positive and proactive problem-solver with the ability to think on your feet while providing excellent customer service.
Share knowledge within the team via documentation, on-going training, and participation in lab exercises and product testing
Collaborate with other team members to ensure on-going improvements in quality and service
Have fun in a stimulating and fast-paced environment in which you’ll never be bored and you're constantly learning
Other duties as assigned

In joining the technical support team, you will learn about:

Alarm.com’s products, services, and devices by participating in extensive in-house training sessions and having hands-on experience in setting up a complete Alarm.com system
The security industry, Alarm.com’s business model, marketing strategies, and how we work together with the dealers

CUSTOMER SUPPORT ASSOCIATE REQUIREMENTS

Strong customer service orientation and disposition
Interest in technology (although prior related technology expertise is not required)
Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern
Demonstrated experience with logical thinking and problem solving
Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)
Excellent written and verbal communication skills - fluency in Spanish, French, or Portuguese is a plus!
A self-starter who is able to operate independently, within a team environment
Bachelor’s Degree, preferred
Phone-based support skills, preferred
This is a hybrid position that requires you to work in-person from our Bloomington, MN offices.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions - including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness - is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically - in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com. The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.

Base Salary Range

$21 - $22 USD

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Jobs in the United States