Jobs in the United States

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Added just now
AC
Corporate Income Tax Manager
AAR Corp
Wood Dale, IL
- $126,000 to $155,000 USD / year
Identify and implement process improvements, standardization, and automation opportunities within the tax function.
Added just now
AC
Sr. Analyst, Corporate Tax
AAR Corp
Wood Dale, IL
- $91,000 to $112,000 USD / year
…compliance and to identify opportunities for process improvement and…
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Buda, TX
- $75,000 to $150,000 USD / year
Tech-Forward: You’re excited about AI, automation, and learning new technology.
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Data Engineer III
Expedia, Inc.
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• IT Operations and Service Delivery Manager, VP
MUFG Bank, Ltd.
Jersey City, NJ
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day
Added 1 min ago
RI
Repair Production Supervisor
Radwell International
Norcross, GA
- $75,000 to $100,000 USD / year
Knowledge of industrial automation, repair operations, production, or technical services preferred
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Principal Network Architect
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Little Rock, AR
- $155,000 to $160,000 USD / year
Network automation: Python, Ansible, or FortiManager/Meraki APIs
Added 3 mins ago
Controls & Automation Engineer II
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Houston
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DevSecOps Engineer (Mid)
Entarian
United States
Must have DoD8570 compliant certifications (Sec+ and OS) to meet requirements for privileged access to MIP · Must have a strong understanding of Infrastructure as Code and preferably hands-on experience with Terraform, AWS Cloud-Formation, or similar
Added 5 mins ago
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Dynamics 365 Contact Center Developer (2)
Kforce
Remote, United States
- $70 to $79 USD / hour
Kforce has a client that is seeking a Dynamics 365 Contact Center Developer (2) in Kansas City, MO.
Added 5 mins ago
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Python Developer
Kforce
Westlake, TX
- $62 to $72 USD / hour
…production-ready Python software, along with improved software reuse, automation, platform reliability, and developer…
Added 5 mins ago
RM
Technology Summer Internship
Reliance Matrix
Philadelphia, PA
- $17.68 to $21.87 USD / hour
Participate in process improvement and automation efforts
Added 6 mins ago
Senior Quality Assurance Engineer - Core Video & Data
Hudl
Austin, TX · Chicago, IL · Dallas, TX · Kansas City, MO · Lexington, KY · Lincoln, NE · Omaha, NE
Technical Expertise: You have at least four years of full-stack testing experience alongside an in-depth knowledge of automation tooling and frameworks.
Added 6 mins ago
Offensive Security Automation Engineer
EY
Detroit, MI · Dallas, TX · Houston, TX · Cleveland, OH · Fort Worth, TX · New Orleans, LA · Atlanta, GA · Philadelphia, PA · Chicago, IL · Minneapolis, MN · Pittsburgh, PA · Grand Rapids, MI · Alpharetta, GA
To qualify for the role you must have
Added 6 mins ago
Americas Tax Technology Group - Development Manager
EY
Atlanta, GA · Chicago, IL · Nashville, TN · Dallas, TX
To qualify for the role you must have
Added 6 mins ago
Sr Director, Engineering
BeyondTrust
Remote, United States
Champion modern quality engineering: test automation, continuous testing, and quality built into the pipeline
Added 7 mins ago
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Principal AI-Native Software Engineer
AT&T Services, Inc.
Remote, United States
- $155,400 to $261,100 USD / year
This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week
Added 7 mins ago
Mechanical Engineer - Advanced Robotics Intern
Analog Devices Inc.
MA
…connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI…
Added 7 mins ago
Associate Manufacturing Engineer (RF, Microwave)
AD Federal
MA
…connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI…
Added 7 mins ago
Director, eLearning & Training Management
Insmed Incorporated
United States
…drive continuous improvement through data-driven insights, automation, and innovative learning approaches to enhance training effectiveness, operational efficiency, and the learner…
Added 7 mins ago
Manager, Supply Planner
Oatly AB
Remote, United States
Champion the simplification, standardization, automation, and effective use of planning systems, ERP capabilities, master data, advanced analytics, and AI
Added 7 mins ago
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Head of FP&A (Senior Director)
SpotOn
San Francisco, CA
- $220,000 to $275,000 USD / year
- Leverage AI and other tools to drive automation of recurring reporting and monthly workflows to free the team for higher-value analysis
Added 8 mins ago
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Bioanalytical Development Scientist - Group Leader
Eurofins
Boston, MA
- $38 to $46 USD / hour
Familiarity with automation platforms, liquid handlers, or high-throughput analytical workflows.
Added 8 mins ago
Senior Platform Engineer – TS/SCI
Tenica and Associates LLC
Chantilly, VA
We are seeking an experienced Senior Platform Engineer specializing in enterprise Linux infrastructure, Kubernetes, container orchestration, and platform automation.
Added 8 mins ago
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Controls Engineer
Actalent
Lake Orion, MI
- $50 to $60 USD / hour
…and providing technical support throughout the lifecycle of automation and control systems projects. The position plays a key role in ensuring reliable, safe, and efficient operation of…

Alarm.com

Support Operations Associate I

Bloomington, MN, United States

$21 - $22 USD

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $21 - $22 USD
Posting language: English
Posted: Nov 12, 2026

Original job description

Do you have a passion for providing exceptional customer service and solving complex problems? Do you enjoy troubleshooting technology? If you answered yes, we are looking for you to join our Alarm.com contact center. In this role, you will provide phone-based technical support for our dealers by helping them ensure devices in end user’s homes and businesses are functioning properly.

Prior technical knowledge is not required; however, technical curiosity and a willingness to learn are key to your success in the role. In fact, candidates without previous technical support experience are strongly encouraged to apply; we see great success in candidates coming from retail, food service, and hospitality industries that are looking to make a career change.

RESPONSIBILITIES

Provide exceptional phone-based customer support regarding Alarm.com products and services
Be inquisitive, logical, and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions
You must be a positive and proactive problem-solver with the ability to think on your feet while providing excellent customer service.
Share knowledge within the team via documentation, on-going training, and participation in lab exercises and product testing
Collaborate with other team members to ensure on-going improvements in quality and service
Have fun in a stimulating and fast-paced environment in which you’ll never be bored and you're constantly learning
Other duties as assigned

In joining the technical support team, you will learn about:

Alarm.com’s products, services, and devices by participating in extensive in-house training sessions and having hands-on experience in setting up a complete Alarm.com system
The security industry, Alarm.com’s business model, marketing strategies, and how we work together with the dealers

CUSTOMER SUPPORT ASSOCIATE REQUIREMENTS

Strong customer service orientation and disposition
Interest in technology (although prior related technology expertise is not required)
Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern
Demonstrated experience with logical thinking and problem solving
Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)
Excellent written and verbal communication skills - fluency in Spanish, French, or Portuguese is a plus!
A self-starter who is able to operate independently, within a team environment
Bachelor’s Degree, preferred
Phone-based support skills, preferred
This is a hybrid position that requires you to work in-person from our Bloomington, MN offices.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions - including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness - is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically - in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com. The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.

Base Salary Range

$21 - $22 USD

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Jobs in the United States