Portfolio Community Manager

Community Manager

About Alamo Management Group

Alamo Management Group is a locally owned HOA management company focused on delivering exceptional service to the communities we serve. We are committed to changing the perception of HOA management through professionalism, responsiveness, and a people-first approach. Our success is built on strong relationships with homeowners, board members, vendors, and partners.

Position Summary

The Community Manager serves as the primary point of contact for assigned homeowners associations, partnering closely with Boards of Directors to oversee community operations, vendor management, financial administration, compliance, and resident relations.

This role is ideal for a highly organized professional with strong customer service, communication, and problem-solving skills who thrives in a fast-paced environment.

Key Responsibilities

• Manage a portfolio of approximately 2,500-3,000 homes.
• Serve as the primary advisor to community Boards of Directors.
• Attend and facilitate board meetings, prepare agendas, and record meeting minutes.
• Implement board decisions and provide regular community updates.
• Manage vendor relationships, contracts, and community projects.
• Conduct regular site inspections and monitor community standards.
• Investigate and resolve homeowner concerns and compliance matters.
• Maintain community records, websites, and resident communications.
• Coordinate newsletters, e-blasts, and community notices.
• Assist with budgets, invoice approvals, and financial oversight.
• Ensure common areas, amenities, and community assets are properly maintained.
• Support annual meetings, elections, and other association activities.

What We're Looking For

• Strong customer service and relationship-building skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities and deadlines
• Professional conflict-resolution and problem-solving abilities
• Strong organizational skills and attention to detail
• Ability to work independently and take initiative
• Experience in property management, hospitality, retail, administrative support, or customer-facing roles is preferred

Why Join Alamo Management Group?

• Collaborative, family-oriented culture
• Meaningful work that impacts local communities
• Professional growth and development opportunities
• Supportive team environment focused on service excellence

If you are passionate about customer service, relationship management, and creating exceptional community experiences, we encourage you to apply.

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!