Enterprise Program Manager

SUMMARY: Leads and coordinates complex programs and project portfolios by aligning initiatives with organizational priorities and operational objectives. Oversees integrated planning, resource optimization, process improvement, and efficiency initiatives that drive business performance and operational excellence. Leverages deep business and operational knowledge to deliver sustainable solutions, manage interdependencies, and achieve strategic outcomes. Effectively communicates progress, risks, and results to stakeholders while ensuring program deliverables support long-term organizational goals.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

1. Provides program structure, leadership, and stakeholder management to facilitate program success.
2. Develops and manages project schedules; analyzes schedule to identify critical path and measure project progress.
3. Monitors and measures the health of the project indicator to facilitate escalations or competing interests to assist in driving resolutions.
4. Identifies responsible owners and provides deadlines to assist in driving accountability across all workstreams and cross-departments at the enterprise level.
5. Leads process improvement initiatives as an integral component of project delivery, leveraging data-driven analysis to assess current-state operations, eliminate inefficiencies, and implement standardized processes that improve performance, consistency, and stakeholder outcomes.
6. Defines and tracks project success measures, performance indicators, and continuous improvement initiatives to evaluate effectiveness, support informed decision-making, and ensure long-term alignment with organizational and operational objectives.
7. Manages risk, identifies potential risks, and communicates with project leadership to establish mitigation plan to eliminate or reduce risk factors.
8. Coordinates communication with other teams and customers in relation to impacts of the scope, budget, risk, and resources of the work effort being managed; disseminates project status via regular status reports.
9. Assists in driving integrated planning and brokers cross-team collaboration and air traffics interdependencies across the project stakeholders across the discipline of Operations, IS, and Vendor(s) partners.
10. Performs other duties as required.

MINIMUM QUALIFICATIONS:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Required Education: Bachelor's Degree

Required Experience: Eight years’ experience in leading projects; experience using project management disciplines/methodology and project management software tools; experience in presentation to all levels, including executive leadership and external parties (governmental/community entities, etc.)

Preferred Experience: Experience within a healthcare environment.

Required Licenses/Certifications: Required to maintain at least one advanced professional certification that demonstrates expertise in process improvement, operational excellence, technology innovation, program management, or related discipline. Examples include Lean Six Sigma Black Belt, MIT Management Artificial Intelligence (AI) certifications, or other equivalent certifications approved by the employee's manager.

Preferred Licenses/Certifications: Certification in Information Technology Infrastructure Library.

Pay Range: $70.02 - $116.70 / Hour

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program.