Akira Technologies, Inc. is seeking a highly skilled Senior Enterprise Infrastructure and Network Engineer to support the Georgia Army National Guard (GA ARNG) at the Clay National Guard Center (CNGC) in Marietta, GA. The successful candidate will provide enterprise infrastructure engineering, network administration, systems sustainment, integration, troubleshooting, and technical advisory services to ensure the availability, reliability, security, interoperability, and operational readiness of the GA ARNG's IT environment. This position requires extensive experience supporting complex enterprise IT environments, including LAN/WAN networks, Windows and Linux servers, virtualization, databases, cloud technologies, and cybersecurity compliance. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to diagnose and resolve complex infrastructure issues, implement enterprise modernization initiatives, and collaborate with Army enterprise service providers and technical stakeholders. This is an onsite position reporting at the Clay National Guard Center in Marietta, GA. Secret clearance or higher is required.
Key Responsibilities
- Design, implement, administer, maintain, and troubleshoot enterprise IT infrastructure, including LAN/WAN networks, routing and switching technologies, Windows and Linux servers, virtualization platforms, databases, and supporting infrastructure systems.
- Coordinate with the Army Network Enterprise Technology Command (NETCOM) and other enterprise service providers to ensure network connectivity, interoperability, compliance, and resolution of infrastructure-related issues.
- Perform advanced troubleshooting across multiple layers of the Open Systems Interconnection (OSI) model, conduct root-cause analysis, and implement corrective actions to restore and maintain operational performance.
- Monitor enterprise infrastructure health, availability, capacity, and performance; proactively identify and resolve potential service disruptions.
- Manage technical incidents, service requests, and escalations through the Army Enterprise Service Management Platform (AESMP), ensuring accurate documentation, timely resolution, and coordination with appropriate support teams.
- Administer and maintain Microsoft enterprise platforms, including Active Directory, Windows Server, Microsoft 365, Army 365 (A365), SharePoint, Teams, and other applicable enterprise technologies.
- Support virtualization environments, database systems, infrastructure management tools, configuration management, patching, system upgrades, and vulnerability remediation.
- Assess, implement, validate, and document applicable Security Technical Implementation Guides (STIGs) and other DoD and Army cybersecurity requirements for systems operating within NIPRNet and SIPRNet environments.
- Support cybersecurity assessments, vulnerability scanning, remediation activities, and the implementation of security controls to maintain compliance with applicable DoD and Army standards.
- Plan and execute enterprise cloud migration and modernization initiatives, including workload assessments, cloud architecture, identity and access integration, migration testing, transition planning, and post-migration optimization.
- Develop, test, troubleshoot, integrate, maintain, and document custom applications, scripts, utilities, and automated workflows to improve infrastructure operations and support mission business processes.
- Leverage programming, scripting, database technologies, robotic process automation (RPA), Microsoft Power Platform, and other automation tools to streamline enterprise IT processes and reduce manual workloads.
- Implement enterprise technical directives, policies, and configuration requirements within the local operating environment while identifying operational impacts and technical risks.
- Support change management activities, system configuration baselines, technical documentation, standard operating procedures (SOPs), and infrastructure modernization efforts.
- Provide technical recommendations and advisory support to government leadership, technical teams, and other stakeholders regarding infrastructure performance, security, operational risks, and improvement opportunities.
- Collaborate with cross-functional teams, government personnel, and enterprise service providers to ensure continuity of operations and successful implementation of technical solutions.
Required Qualifications
- Eight (8) or more years of progressively responsible experience in enterprise infrastructure engineering, network engineering, systems administration, or comparable enterprise IT operations is desired for this senior-level position.
- Demonstrated experience supporting complex, geographically distributed enterprise IT environments, including Microsoft enterprise platforms, server infrastructure, operating systems, virtualization technologies, databases, and infrastructure management tools.
- Strong technical knowledge of LAN/WAN routing and switching, enterprise networking, Windows and Linux server administration, and network infrastructure troubleshooting.
- Proven ability to diagnose and resolve complex technical problems across multiple OSI layers, perform root-cause analysis, and implement sustainable corrective actions.
- Experience with enterprise monitoring, configuration management, patch management, vulnerability remediation, change management, and technical documentation.
- Knowledge of applicable DoD and Army cybersecurity requirements, including hands-on experience implementing, validating, and documenting STIG compliance for systems operating on NIPRNet and SIPRNet.
- Experience coordinating with enterprise network service providers, managing technical escalations, and using enterprise service management platforms such as AESMP.
- Demonstrated programming, scripting, software development, and automation experience, including developing and maintaining custom applications, utilities, scripts, and automated solutions.
- Experience with applicable automation and development technologies, including Microsoft Power Platform, RPA, database technologies, or comparable enterprise solutions.
- Demonstrated experience planning and executing enterprise cloud migration and modernization initiatives, including workload assessments, architecture integration, security requirements, testing, deployment, and optimization.
- Ability to interpret enterprise technical directives and translate them into actionable local implementation requirements.
- Strong written and verbal communication skills, including the ability to explain technical issues, risks, and recommendations to both technical and nontechnical stakeholders.
- Ability to work independently, manage competing priorities, and resolve complex infrastructure challenges within a mission-critical environment.
- Active Secret security clearance required, with eligibility to obtain and maintain all applicable system-access approvals.
- Ability to obtain and maintain a Common Access Card (CAC), privileged-access approvals, and other authorizations required for assigned duties.
- Current CompTIA Security+ certification required, along with compliance with applicable DoD 8140 qualification requirements for assigned work roles and proficiency levels.
Preferred Qualifications
- Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) certification.
- Experience supporting Army National Guard, U.S. Army, DoD, or other federal government enterprise IT environments.
- Hands-on experience with Army 365 (A365), Microsoft 365, SharePoint, Teams, Power Platform, Microsoft Azure, or comparable DoD-authorized cloud environments.
- Experience working with NETCOM, Army enterprise service management processes, and AESMP ticket escalation procedures.
- Experience implementing infrastructure automation, cloud integration, and modernization solutions in secure or classified environments.
- Familiarity with enterprise IT service management practices, operational readiness requirements, and mission-critical infrastructure support.
Salary Range: $135,000 to $155,000 Akira’s pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees.
About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
