Food Server
- Boston, MA, United States
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Job details
- Posting language
- English
- Posted
Original job description
TEAM MEMBER REQUIREMENTS:
- Always maintain a professional appearance and manner.
- Must be willing to help co- workers and be a team player.
- Previous experience preferred in a high end restaurant / bar setting
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
- Knowledge of the appropriate table settings, service ware and menu items.
- Ability to remember, recite and promote the variety of menu items.
- Ability to transport large trays weighing up to 30lbs, through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
- Ability to establish and maintain effective working relationships with associates and guests.
- Ability to operate a keyboard and learn Point of Sale procedures.
- Must have the ability to communicate in English.
RESPONSIBILITIES:
- Check station before, during and after shift for proper set-up and cleanliness.
- Properly set up our daily serving table, ensuring all menu offerings are displayed for our guests.
- Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
- Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
- Demonstrate proper communication with the kitchen for any food allergies.
- Input the order into the Point of Sales system to inform the kitchen of the order details.
- When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Market and serve upon request any dessert items or specialty coffees.
- Operate the Point of Sales procedures to pre-check order and close out the check.
- Present the check to guest promptly.
- Comply with attendance rules and be available to work regularly.
- Perform any other job-related duties as assigned.
DESIRED SKILLS:
- Demonstrated problem solving and decision making skills.
- Demonstrated energetic, self-motivating and a “can do” positive attitude.
- Projects a professional and polished image that inspires confidence and trust.
- Is team-oriented and works collaboratively to achieve team goals.
- Committed to exceeding quality standards and providing exceptional products and services.
- Pursues work with insatiable energy and drive.
- Understands the job, its duties, and its role in the organization.
- At least 2 year of previous serving experience preferred.
REQUIRED QUALIFICATIONS:
- Ability to multi-task.
- High School diploma or equivalent experience. Must present upon hire TIPS and Food Handlers certifications
PHYSICAL REQUIREMENTS:
- Must be able to lift up to 30 lbs.
- Stand, bend, stretch, lift items and moves intermittently during working hours.