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Food Server

  • Boston, MA, United States

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Job details

Posting language
English
Posted

Original job description

TEAM MEMBER REQUIREMENTS:

  • Always maintain a professional appearance and manner.
  • Must be willing to help co- workers and be a team player.
  • Previous experience preferred in a high end restaurant / bar setting
  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings, service ware and menu items.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport large trays weighing up to 30lbs, through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates and guests.
  • Ability to operate a keyboard and learn Point of Sale procedures.
  • Must have the ability to communicate in English.

RESPONSIBILITIES:

  • Check station before, during and after shift for proper set-up and cleanliness.
  • Properly set up our daily serving table, ensuring all menu offerings are displayed for our guests.
  • Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
  • Demonstrate proper communication with the kitchen for any food allergies.
  • Input the order into the Point of Sales system to inform the kitchen of the order details.
  • When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Market and serve upon request any dessert items or specialty coffees.
  • Operate the Point of Sales procedures to pre-check order and close out the check.
  • Present the check to guest promptly.
  • Comply with attendance rules and be available to work regularly.
  • Perform any other job-related duties as assigned.

DESIRED SKILLS:

  • Demonstrated problem solving and decision making skills.
  • Demonstrated energetic, self-motivating and a “can do” positive attitude.
  • Projects a professional and polished image that inspires confidence and trust.
  • Is team-oriented and works collaboratively to achieve team goals.
  • Committed to exceeding quality standards and providing exceptional products and services.
  • Pursues work with insatiable energy and drive.
  • Understands the job, its duties, and its role in the organization.
  • At least 2 year of previous serving experience preferred.

REQUIRED QUALIFICATIONS:

  • Ability to multi-task.
  • High School diploma or equivalent experience. Must present upon hire TIPS and Food Handlers certifications

PHYSICAL REQUIREMENTS:

  • Must be able to lift up to 30 lbs.
  • Stand, bend, stretch, lift items and moves intermittently during working hours.

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