Assistant Housekeeping Manager

AKA University City in Philadelphia is hiring for an Assistant Housekeeping Manager with 2+ years’ housekeeping management experience!

RESPONSIBILITIES

• Function as an ambassador of the Korman culture and AKA brand standards to all team members, residents and vendor relationships and encourage all team members to do the same.
• Maintains Team Member privacy and confidentiality by protecting all personal information and issues.
• Comply with the Korman Communities team member responsibility and code of conduct as set forth in the Korman Communities team member employment handbook.
• Ensure effective communication and maintain a professional and harmonious working relationship between all departments within the property, throughout the AKA brand and other brands and the corporate office leadership team.
• Ensure timely completion of all assigned responsibilities. Attend and participate in all required team meetings.
• Lead the housekeeping team by providing structure, motivation, coaching, guidance and positive encouragement as necessary to ensure a premier level of service, professionalism, communication.
• Ensure all housekeeping team members are in compliance at all times with the image requirements and are well presented.
• Train new hire housekeeping team members.
• Perform monthly asset walks of the overall residences conditions with team members and develop an improvement plan with team members.
• Participate in and maintain accurate inventory records such as linen, uniform and amenity supply inventories, inventory par stocks, discard reports, movement of inventory stock items, tools and the distribution of products.
• Ordering supplies when needed with the approval of the Director of Housekeeping or Managing Director.
• Maintain and expand a positive working relationship with existing and new vendor relationships.
• Ensures show rooms and public space areas are ready each morning.
• Monitors and adjusts room inventory according to staffing levels.
• Checks daily room credit forecast and preforms team call arounds as needed.
• Inspect rooms after housekeeping Team members have completed them using the SOP checklist.
• Be prepared to inspect rooms with necessary tools including but not limited to cleaning rags, chemicals, gloves, etc. and updates room status in Maestro in a timely way to ensure a smooth operation.
• Performs regular inspections of resident and common areas for sanitation, order, safety, and comfortable environment.
• Assist Director of Housekeeping with Team Member performance reviews.
• Assist Director of Housekeeping with entering supplemental pay into payroll.
• Responsible for assigning daily room assignments and tasks to team members.
• Tracks, records and performs follow up correspondence with residents for Lost and Found items.
• Demonstrates leadership and training to the Team.
• Communicates effectively and appropriately with the Team.
• Meets or exceeds the properties goals of production.
• Other duties as assigned.

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REQUIRED QUALIFICATIONS

• Minimum of two years of previous housekeeping management or supervisory experience required.
• High school degree or equivalent.
• Proficiency in English (written and oral).
• Ability to be flexible with work schedule including nights, weekends and holidays.
• Meticulous attention to detail.

ABOUT AKA:

AKA balances the space and comfort of a fully appointed luxury condominium with the style and hospitality of an intimate hotel. Designed for weekly and monthly stays, AKA offers sophisticated studio, one, and two bedroom furnished residences with exceptional business, wellness, and lifestyle amenities within iconic New York City, Los Angeles, Philadelphia, DC, and London neighborhoods. Named by the BBC as the leading international luxury long stay brand, AKA remains the world’s most trusted furnished apartment provider.

ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA”:

Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.

Korman's original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.

Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands – AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.