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Added 5 mins ago
Community Engagement Manager
Meta
Forest City, NC
Community Engagement Manager Responsibilities:
Added 5 mins ago
Engineering Manager - PPA Engineering Development Program
Siemens
Wendell, NC
We are looking for an Engineering Manager, Power Protection & Automation Engineering Development Program . This position will be based at our corporate headquarters in Wendell, North…
Added 5 mins ago
Engineering Manager, Production Technician Development Program & Early Career
Siemens
Wendell, NC
We are looking for an Engineering Manager, PTDP and Early Career. This position will be based in Wendell, North Carolina.
Added 5 mins ago
Engineering Manager - PPA Field Technician Development Program
Siemens
Wendell, NC
We are looking for an Engineering Manager, PPA Field Technician Development Program. This hybrid position will be based at our corporate headquarters in Wendell, North Carolina.
Added 5 mins ago
Maintenance Planner Scheduler
J&J Family of Companies
Wilson, NC
The GET (Global Engineering & Technology) organization operates as one integrated team in the delivery of Engineering, Maintenance and Automation solutions. We use a standardized,…
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Manager, Procurement – Industrial Gases
ThermoFisher Scientific
Morrisville, NC
The Manager, Procurement – Industrial Gases will develop and execute sourcing and supplier strategies for assigned North America Site Services industrial gas categories. The role will…
Added 5 mins ago
Managing Consultant, Integrated Planning Job Details | Black & Veatch Family of Companies
Black & Veatch
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…innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of…
Added 5 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Asheville, NC · Wilmington, NC
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 5 mins ago
Energy Manager, Power Delivery
Meta
Raleigh, NC
Energy Manager, Power Delivery Responsibilities:
Added 5 mins ago
S
Project Manager - Fire/Life Safety Systems
Siemens
Raleigh, NC
- $70,894 to $121,533 USD / year
The Project Manager facilitates the execution of project/program solution plan for clearly defined sub-projects or sub-programs. This role requires the coordination and delivery of…
Added 5 mins ago
M
Senior ALC Developer PART TIME
Maximus
Raleigh, NC
- Part-time
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 5 mins ago
Senior ALC Developer
Maximus
Raleigh, NC
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 5 mins ago
Data Center Facility Operations Area Director
Meta
Raleigh, NC
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…
Added 5 mins ago
Senior ALC Developer
Maximus
Raleigh, NC
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 5 mins ago
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Public Service - Higher Education Management Consulting Manager
Accenture
Raleigh, NC · Charlotte, NC
- $94,400 to $293,800 USD / year
…Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve…
Added 5 mins ago
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Raleigh, NC · Charlotte, NC
- $132,500 to $338,300 USD / year
…Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve…
Added 5 mins ago
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Sr Manager, Security Incident Response
Lowe's
Charlotte, NC
- $130,000 to $247,000 USD / year
The Sr Manager, Security Incident Response ensures that when a cybersecurity event occurs, the organization responds quickly, consistently, and decisively; minimizes business disruption and…
Added 5 mins ago
EG
Program Manager
Eliassen Group
Raleigh, NC
- $75 to $80 USD / hour
8-10+ years of Technology Program Management experience, preferably in data engineering projects.
Added 5 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Raleigh, NC
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 9 mins ago
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Water Resource Engineer
GPAC
Franklin, TN
- $90,000 to $150,000 USD / year
…team and I are partnering with a growing, multi-disciplinary engineering firm that is looking for a Water Resources Engineer who wants to take on meaningful projects, work alongside…
Added 9 mins ago
Operations Manager
GPAC
Pine Bluff, AR
Currently, we are looking to find an exceptional Operations Manager that can aid in running and overseeing the regulatory and safety compliance for this food production facility. The main…
Added 11 mins ago
VC
ERS-NETA Electrical Testing Technician - SIGN-ON UP TO $10K
Vertiv Corporation
Denver, CO
- $95 USD / hour
…Clear pathways from Field Engineer - Technical Lead - Services Manager Referral Bonuses $7,500+ for successful NETA-certified referrals PTO Flexible paid time off and holiday…
Added 11 mins ago
VC
ERS-NETA Electrical Testing Technician - SIGN-ON UP TO $10K
Vertiv Corporation
Denver, CO
- $95 USD / hour
…Clear pathways from Field Engineer - Technical Lead - Services Manager Referral Bonuses $7,500+ for successful NETA-certified referrals PTO Flexible paid time off and holiday…
Added 20 mins ago
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Senior Portfolio Development Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
As a Portfolio Development Manager specializing in AI Infrastructure, AI Local and GPU optimization, you will work with cutting-edge startups securing AI models, platforms, and…
Added 20 mins ago
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Retrofit Construction Program Manager
Microsoft
CA · Santa Clara, CA · Santa Clara
- $102,600 to $225,800 USD / year
…powers our cloud services. As a Retrofit Construction Program Manager, you will help deliver the core infrastructure behind Microsoft's online services, including Bing, Office 365, Xbox,…

Closed listing

Airbnb

Lead, Advanced Analytics, Community Support

United States

$164,000 - $191,000 USD

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $164,000 - $191,000 USD
Posting language: English
Posted: Aug 13, 2026

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Original job description

Archived listing. The details below describe a past opening.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

We are looking for an Advanced Analytics Lead to help Airbnb enable travel for our millions of guests and hosts on our platform. This role will sit under the Advanced Analytics family and support Product and Business leaders within our CS organization.

The Difference You Will Make:

Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day analytics and create scalable data tools
Identify pain points in customer support operations and work with product leadership to improve experiences for our guest, host and agent community

In addition, you will leverage Airbnb’s rich and unique data, state-of-art machine learning infrastructure, and other central data science tools to build and grow the measurement capacity within the organization. You will also be deeply involved in the technical details of the various systems we build, and will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operations agents to achieve shared, cross-functional goals to help keep Airbnb’s community safe and trusted.

You are passionate about solving complex problems within the Community support domain with data & insights; adding a new perspective to existing solutions and making business decisions based on careful and thoughtful analysis
You are highly proficient in building and analyzing analytical frameworks, statistical models and experimentation methods to establish and communicate causal relationships
You are a storyteller who uses complex data and insights to frame narratives to bring others along the journey

A Typical Day:

Lead and drive data-driven roadmaps for the CS working groups. Recommend actionable solutions backed by data and metrics to product problems, with the ability to effectively communicate with Product, Operations & Engineering managers of varying technical levels
Build the business insights & reporting platform to detect and support the driving efficacy and efficiency of behaviors and product interfaces and processes across CS platform and contact center network
Perform data modeling of the various entities and using tools & frameworks for optimizing community and agent experiences
Defining and evaluating key metrics in an unstructured problem space including measurement of new product launches. Communicating a robust understanding of what moves these metrics and why
Influence data-driven decisions across business verticals in day-to-day via business reviews, scorecards, self-serve portal, OKRs and planning among others
Influence experimentation & measurement strategies; conduct power analyses, define exit criteria, and use statistical models to improve inference. Your expertise in causal inference as well as passion for the subject matter will help you address this unstructured space

Your Expertise:

A minimum of 8+ years of industry experience in business analytics and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
Have experience supporting customer service support and/or have worked closely with operations teams
Expert skills in SQL and expert in at least one programming language for data analysis (Python or R). Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable acting with minimal planning, direction, and supervision. You can identify issues both within and outside of your immediate scope, and propose solutions.
Ability to pushback, influence and draw attention to what moves the needle the most based on data and insights.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Equal Employment Opportunity:

Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$164,000 - $191,000 USD

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.

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