Jobs in the United States

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Added 3 mins ago
CM
Pharmacy Operations Supervisor
Community Memorial Healthcare
Ventura, CA
- $35.86 to $49.54 USD / hour
Under the direction of the Pharmacy Operations Manager, the Pharmacy Operations Supervisor provides supervisory oversight of pharmacy technician operations. Responsible for technician…
Added 3 mins ago
FF
Front of House Manager
Flagship Facility Services LLC
CA
- $90,000 USD / year
Flagship Culinary Services is accepting applications for a Front of House Manager to support the employee cafes for our Client, the largest social media company in the world!
Added 6 mins ago
Fleet Manager
Southeast Alaska Regional Health Consortium
AK · JPL
The Fleet Manager oversees the operation, utilization, maintenance, compliance, and replacement planning of the SEARHC fleet program. This position is responsible for ensuring fleet…
Added 7 mins ago
Program Manager, Transformation Office
AVEVA Solutions
Philadelphia, PA
Job Title: Program Manager, Tranformation Office
Added 9 mins ago
Staff Pharmacist | Likely, California
Soliant Health
Likely, CA
…the pharmacy team under the direction of the Retail Pharmacy Manager, ensuring safe and compliant medication dispensing and counseling in a community hospital…
Added 10 mins ago
General Manager (05118) - 5618 W. Hallandale Beach Blvd
Domino's
Miramar, FL
…company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support…
Added 11 mins ago
General Manager (06314) - 1422 S Santa Fe
Domino's
Chanute, KS
…company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support…
Added 16 mins ago
WF
(USA) Area Manager Asset Protection - All DC/FC
WMT Fulfillment Service
IL
- $65,500 to $98,000 USD / year
…to the enterprise strategy Describes the interdependence of support functions and line operating functions Identifies the primary operational functions of the organization Understands where…
Added 17 mins ago
F&B Operations Manager
Compass Group
STANFORD, CA
Fuel the fan experience with flavor! As an Operations Manager at Stanford University, you will lead front-line operations and elevate the guest experience through top-notch service and…
Added 28 mins ago
Operations Clerk
ALLIED SERVICES, LLC
Osage Beach, MO
POSITION SUMMARY: With direct supervision, this role provides assistance to the operations department by providing clerical and administrative support.
Added 33 mins ago
C
Customer Engagement Manager
Coursedog
Remote, United States
- $120,000 to $140,000 USD / year
As a Customer Engagement Manager at Coursedog, you’ll turn our customers’ success into stories, references, and programs that help other institutions see what’s possible, while working…
Added 33 mins ago
C
Event and Partner Marketing Manager
Coursedog
Remote, United States
- $120,000 to $140,000 USD / year
As the Event and Partner Marketing Manager at Coursedog, you'll lead event strategy and execution across our full portfolio - from large tradeshows and user conferences to high-touch…
Added 33 mins ago
Senior Manager Manufacturing - Engineering
Twenty-Six Defense
Fort Worth, TX
Job Summary: The Senior Manager Manufacturing Engineering manage and support complex defense, avionics or medical device-related manufacturing engineering activities. Lead a team of…
Added 33 mins ago
Senior QA Manager
CorDx
Atlanta, GA
Collaborate with R&D, Manufacturing, Regulatory Affairs, and Operations teams to integrate quality requirements into product development, manufacturing, and support processes.
Added 34 mins ago
AU
Transportation Coordinator
Adecco US, Inc.
Saint Louis, MO
- $29.86 USD / hour
Assist Transportation Manager with on time reporting, and other reporting functions as assigned.
Added 34 mins ago
Bio Equip Support Specialist
Veterans Affairs, Veterans Health Administration
Saint Louis, MO
Added 35 mins ago
Senior Corporate Security Field Investigator
Regions
Gainesville, GA
Maintains effective working relationships with senior bank leadership, law enforcement agencies, prosecutors, and security professionals to support investigative and security initiatives
Added 35 mins ago
Business Unit Operational Risk Function Manager
Regions
Charlotte, NC · Hoover, AL
At Regions, the Business Unit Operational Risk Function Manager ensures that line of business operations are conducted in compliance with regulatory and legal requirements and per the…
Added 43 mins ago
Director of Marketing & Communications - Hope Reins
Armstrong McGuire
Raleigh, NC
…communications strategies, steward a consistent and compelling brand, support fundraising and program growth, lead a high-performing communications team, and expand Hope Reins visibility…
Added 44 mins ago
Assistant Manager I
Dollar Tree
Brownstown, IN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 50 mins ago
Environmental Coordinator - Richmond, TX
Military Spouse Jobs & VetJobs
United States
The Environmental Coordinator reports to the Plant Manager and supports the Richmond TX Cotton Seed. While working in both an office and industrial facility environment, the Environmental…
Added 53 mins ago
Executive Assistant / Operations Manager
Cooperidge Consulting Firm
Remote, United States
Cooperidge Consulting Firm is seeking an Executive Assistant / Operations Manager for our fast-growing Capital Advisory Program. This role supports day-to-day operations across client…
Added 54 mins ago
Supplemental Physical Therapy Assistant Acute Care, Memorial City
Memorial Hermann Health System
United States
…progress and instruction to patients and caregivers. Assists with program development. Provides training and guidance to students and interns. Assists Director, Manager or Level III with…
Added 55 mins ago
V
Assistant Manager
VIOC
Houston, TX
- $19.5 USD / hour
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Added 55 mins ago
V
Assistant Manager
VIOC
Houston, TX
- $19.5 USD / hour
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.

Air Express International USA, Inc.

Global Customer Program Manager

Detroit, MI, United States

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees)

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Job details

Pay: Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees)
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Global Customer Program Manager Job Location: Flexible/Hybrid – candidate must be based within reasonable commuting distance of a DGF location (US) The Global Customer Program Manager is responsible for leading and optimizing customer-focused logistics operations and driving global customer initiatives across regions, countries, and functions. This role ensures consistent global execution, high service quality, operational efficiency, and strong customer satisfaction across air freight services. The position acts as the primary bridge between the customer, operations, commercial teams, and regional stakeholders, establishing global standards, aligning priorities, and leading worldwide implementation, execution excellence, and continuous improvement.

Key Responsibilities:

Act as the primary operational contact for assigned customers, ensuring service delivery meets agreed KPIs and SLAs
Monitor customer performance, satisfaction levels, and proactively resolve service issues
Lead regular customer reviews (QBRs/MBRs) in partnership with Sales and Key Account teams
Ensure consistent communication on shipment status, escalations, and service improvements
Oversee end-to-end air freight shipment execution (import/export)
Ensure compliance with DGF operational standards, SOPs, and regulatory requirements
Coordinate with internal teams (Gateway, Brokerage, Warehouse, Transport) to ensure seamless execution
Drive operational efficiency, cost control, and productivity improvements
Manage customer-specific SOPs, ensuring alignment across all stakeholders
Identify operational gaps and implement continuous improvement initiatives
Support implementation of new business, transitions, or customer onboarding
Ensure data accuracy in systems (e.g., shipment milestones, billing, reporting)
Support revenue and profitability targets through cost control and operational efficiency
Monitor shipment profitability, accessorial charges, and billing accuracy
Collaborate with Finance/AR teams to resolve disputes and improve cash collection
Work closely with Sales, Key Account Management, and Product teams to support growth
Act as the voice of the customer internally, ensuring alignment across functions
Own global program governance and operational performance for assigned customers, aligning regional and country organizations around common priorities, SOPs, KPIs, SLAs, escalation processes, and improvement initiatives to ensure consistent execution across the global network.
Provide functional leadership to regional and country Customer Operations teams supporting assigned global accounts, establishing common priorities, performance expectations, and ways of working.
Set clear performance objectives aligned to KPIs and customer expectations
Promote a customer-centric, high-performance culture

Skills & Requirements

5–10 years of freight forwarding/logistics experience (AFR preferred)
Strong knowledge of end-to-end forwarding operations and customer processes
Proven customer management and stakeholder engagement skills
Ability to manage escalations and drive resolution under pressure
Strong analytical and problem-solving capabilities
Proficiency in logistics systems (e.g., CargoWise or similar)
Excellent communication and presentation skills

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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Skills

Logistics
Sales
Communication skills
Regulatory compliance
Process improvement
Reporting
Leadership
Stakeholder management
Problem solving
Presentation skills

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