Jobs in the United States

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Added 6 mins ago
Food Service Worker / Dietary / FT / Day
UHS
AMARILLO, TX
3. Prefer successful completion of Step One of the Certified Dietary Manager course, The Food Service Worker.
Added 7 mins ago
AIDE - MH/BH 10:45pm -7:00am (FT)
UHS
ATLANTA, GA
Must be able to work any units assigned by manager based on needs of the facility.
Added 7 mins ago
Registered Nurse (RN)- Cath Lab
UHS
WEST PALM BEACH, FL
This opportunity is full-time at 40 hours per week, offers full benefits and a day shift schedule
Added 7 mins ago
Registered Nurse (RN)- Interventional Radiology
UHS
WEST PALM BEACH, FL
This opportunity is full-time at 40 hours per week, offers full benefits and a day shift schedule
Added 8 mins ago
Registered Nurse (RN) - Behavioral Health
UHS
BROOKLINE, MA
Day and Evening Shift positions are eligible for a $10,000 Sign on Bonus · Experience: 2 years of prior RN experience required
Added 8 mins ago
Registered Nurse (RN) - Dual Diagnosis / Substance Use Disorder Unit
UHS
BROOKLINE, MA
The following positions are currently available: (1) Part Time or Full Time Evening Shift; (2) Full Time Overnight Shift; or (3) Part Time Day Shift · Experience: 2 years of prior RN experience required
Added 8 mins ago
Registered Nurse (RN) - Behavioral Health
UHS
HUNTINGTON, WV
Registered Nurse (RN) Opportunity - Days (7a - 7p) OR Nights (7p - 7a), 12 Hour Shifts · This is a full-time (36 hrs/week) position with the opportunity to work Day (7a-7p) or Night shift (7p - 7a)
Added 8 mins ago
Registered Nurse (RN) - Behavioral Health
UHS
CHAMPAIGN, IL
…interested. New grads are encouraged to apply! Excellent Mentorship Program…
Added 8 mins ago
Registered Nurse (RN) - New Graduate Opportunity
UHS
CHAMPAIGN, IL
…various shifts if interested. Excellent New Grad Mentorship Program…
Added 14 mins ago
Field Sales Account Executive - Central Houston
The RealReal, Inc.
United States
Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity. Develop and execute creative networking and outreach…
Added 15 mins ago
Software Platforms Product Manager Cloud Hybrid California
Cisco
San Jose, CA
As the Principal Product Manager for RunOn Cloud AI Agent, you will own the end-to-end product vision, lifecycle, and roadmap for Cisco’s flagship infrastructure AI assistant. You will…
Added 22 mins ago
EE
Supervisor, Capping Analyst
EFCOR Element Fleet Corporation
United States
- $75,500 to $103,840 USD / year
…first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our…
Added 36 mins ago
Retail - Warehouse Supervisor
SSA Group
San Antonio, TX
Reports to: Retail Operations Manager and Assistant Retail Operations Manager (if applicable)
Added 36 mins ago
Pharmacy Executive IV - Children’s Hospital Association (CHA)
Vizient
Tulsa, OK · Tulsa
In this role, you will serve as a senior pharmacy advocate and strategic advisor within Vizient’s national pharmacy program, supporting Children’s Hospital Association (CHA) clients. You…
Added 46 mins ago
Youth Services Worker
Department of Social Services
St. Joseph, MO
Some positions working qualifying evening or night shifts in a residential facility setting receive a $2.00 per hour shift differential
Added 50 mins ago
AM
Case Manager - Certified Addiction Specialist (65059)
Aurora Mental Health & Recovery
Aurora, CO
- $27.21 to $40.8 USD / hour
Aurora Mental Health & Recovery (AMHR) is seeking a Case Manager - Certified Addiction Specialist to join our Withdrawal Management program, working with clients who are actively…
Added 53 mins ago
J
Tax Manager - Enterprise Tax
Jobgether
Remote, United States
- $98,500 to $164,000 USD / year
The Tax Manager will lead the delivery of federal tax compliance and consulting services while serving as a trusted advisor to clients on complex tax matters. This role combines technical…
Added 56 mins ago
Assistant Nurse Manager, Emergency Department, FT Days - VWCH
Vanderbilt University Medical Center
Lebanon, TN
…strong focus on quality. Responds effectively to customer or client needs. Recognizes incipient problems and communicates them to…
Added 57 mins ago
RA
Territory Manager - Munhall, PA
Reynolds American
United States
- $68,700 USD / year
Reynolds American has an exciting opportunity for a Territory Manager within our Marketing Function in Munhall, PA.
Added 1 hour ago
Primary Care - Advanced Practice Provider - Nurse Practitioner - Toledo, Ohio
National Church Residences
Toledo, OH
…accreditation regulations and under the general supervision of the Program Manager, the Nurse Practitioner is responsible for providing nursing care services to residents/clients as…
Added 1 hour ago
Sr. PM
Hays
VA
Our client is seeking Sr. PM in for a remote opportunity.
Added 1 hour ago
Events Coordinator IV (Coordinator, Summer Operations)
ULSA University of Louisville
United States
Assists Manager to develop marketing initiatives and install program improvements to meet annual 20% revenue growth objective for next five years
Added 1 hour ago
Tax Manager | Real Estate
Jobgether
Remote, United States
The Tax Manager will play a key role in supporting a growing Real Estate tax practice, advising a diverse portfolio of clients ranging from real estate investment trusts and private real…
Added 1 hour ago
J
Senior Program Manager
Jobgether
Remote, United States
- $80,000 to $100,000 USD / year
As Senior Program Manager, you will oversee strategic and complex projects from initiation to completion, ensuring alignment across teams, client expectations, financial objectives, and…
Added 1 hour ago
DM
MEP Construction Manager / Site Superintendent - CONTRACT
DAVENPORT MANAGEMENT AND CONSULTING
West Long Branch, NJ
- $105,000 to $150,000 USD / year
Must have the ability to communicate technical material to a non-technical audience

Air Express International USA, Inc.

Global Customer Program Manager

Detroit, MI, United States

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees)

Apply on careers.dhl.com About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees)
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Global Customer Program Manager Job Location: Flexible/Hybrid – candidate must be based within reasonable commuting distance of a DGF location (US) The Global Customer Program Manager is responsible for leading and optimizing customer-focused logistics operations and driving global customer initiatives across regions, countries, and functions. This role ensures consistent global execution, high service quality, operational efficiency, and strong customer satisfaction across air freight services. The position acts as the primary bridge between the customer, operations, commercial teams, and regional stakeholders, establishing global standards, aligning priorities, and leading worldwide implementation, execution excellence, and continuous improvement.

Key Responsibilities:

Act as the primary operational contact for assigned customers, ensuring service delivery meets agreed KPIs and SLAs
Monitor customer performance, satisfaction levels, and proactively resolve service issues
Lead regular customer reviews (QBRs/MBRs) in partnership with Sales and Key Account teams
Ensure consistent communication on shipment status, escalations, and service improvements
Oversee end-to-end air freight shipment execution (import/export)
Ensure compliance with DGF operational standards, SOPs, and regulatory requirements
Coordinate with internal teams (Gateway, Brokerage, Warehouse, Transport) to ensure seamless execution
Drive operational efficiency, cost control, and productivity improvements
Manage customer-specific SOPs, ensuring alignment across all stakeholders
Identify operational gaps and implement continuous improvement initiatives
Support implementation of new business, transitions, or customer onboarding
Ensure data accuracy in systems (e.g., shipment milestones, billing, reporting)
Support revenue and profitability targets through cost control and operational efficiency
Monitor shipment profitability, accessorial charges, and billing accuracy
Collaborate with Finance/AR teams to resolve disputes and improve cash collection
Work closely with Sales, Key Account Management, and Product teams to support growth
Act as the voice of the customer internally, ensuring alignment across functions
Own global program governance and operational performance for assigned customers, aligning regional and country organizations around common priorities, SOPs, KPIs, SLAs, escalation processes, and improvement initiatives to ensure consistent execution across the global network.
Provide functional leadership to regional and country Customer Operations teams supporting assigned global accounts, establishing common priorities, performance expectations, and ways of working.
Set clear performance objectives aligned to KPIs and customer expectations
Promote a customer-centric, high-performance culture

Skills & Requirements

5–10 years of freight forwarding/logistics experience (AFR preferred)
Strong knowledge of end-to-end forwarding operations and customer processes
Proven customer management and stakeholder engagement skills
Ability to manage escalations and drive resolution under pressure
Strong analytical and problem-solving capabilities
Proficiency in logistics systems (e.g., CargoWise or similar)
Excellent communication and presentation skills

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Apply on careers.dhl.com About employer

More about this job

Skills

Logistics
Sales
Communication skills
Regulatory compliance
Process improvement
Reporting
Leadership
Stakeholder management
Problem solving
Presentation skills

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Work requirements

Jobs in the United States