Director, Procure to Pay

Agilysys delivers state-of-the-art software and services built exclusively for hospitality, helping organizations go beyond traditional property management (PMS), point-of-sale (POS), and food and beverage inventory and procurement systems. Its best-in-class solutions operate independently or as a unified ecosystem that connects data and workflows across an operation, property or enterprise. Powered by intelligent guest profiles, data-driven capabilities, and embedded artificial intelligence (AI), Agilysys is architected on a unified data model with a single set of APIs that create shared operational memory across all systems, enabling guest-specific insights to be acted on in real time at any touchpoint. Agilysys delivers advantage through pace and integration, transforming hospitality technology from a system of record into a system of action that accelerates innovation and the rapid delivery of new capabilities. Agilysys serves a 100% hospitality customer base, including hotels and resorts, casinos, cruise lines, corporate and campus dining, healthcare, senior living, and entertainment venues worldwide. www.agilysys.com

Director, Procure to Pay

*This position is a Full-Time In-Office Role*

**Local Candidates Only. Position is not eligible for Visa Sponsorship.**

Position Summary

The Director, Procure to Pay is responsible for leading and optimizing the Company’s end-to-end procure-to-pay operating model, including purchasing governance, vendor onboarding, accounts payable oversight, corporate spend controls, and payment-process governance.

This position serves as the business process owner for the governance, design, measurement, and continuous improvement of the procure-to-pay function. The Director establishes scalable policies, approval structures, internal controls, technology strategies, and performance expectations that improve transparency, accountability, compliance, and operational efficiency.

The Senior Manager of Accounts Payable reports to this role and retains responsibility for daily AP operations, team leadership, invoice and payment execution, AP close support, reconciliations, and transaction-level vendor service. The Director provides strategic oversight and serves as the escalation point for significant systemic, policy, governance, control, or cross-functional issues.

Why This Role Matters

This role will shape the future of the Company’s procure-to-pay operating model by strengthening spend governance, increasing purchasing discipline, improving internal controls, and creating greater visibility into supplier and discretionary spending.

As a trusted advisor to Finance leadership, the Director will assess how purchasing, vendor management, accounts payable, corporate card administration, and business stakeholders work together. The position will develop recommendations for future-state processes, organizational responsibilities, systems, and governance structures that support growth while maintaining financial discipline and compliance.

The Director will also lead efforts to centralize, standardize, automate, and streamline procure-to-pay activities, helping the Company build a scalable finance operations model appropriate for a growing public company.

Key Responsibilities

Procure-to-Pay Governance and Strategy

• Serve as the end-to-end business process owner for the Company’s procure-to-pay framework, including purchasing governance, vendor onboarding, corporate spend management, payment governance, and policy administration.
• Establish and maintain scalable P2P policies, approval requirements, governance standards, controls, and cross-functional accountability.
• Increase purchasing discipline, approval compliance, and visibility into vendor and discretionary spending.
• Partner with business leaders to improve accountability and decision-making related to company spending.
• Evaluate and mature the Company’s procure-to-pay operating model to support continued growth and operational efficiency.
• Assess organizational alignment across Accounts Payable, purchasing activities, vendor management, corporate card administration, and departmental stakeholders.
• Develop recommendations regarding functional ownership, roles, responsibilities, organizational structures, and appropriate segregation of duties.
• Serve as a strategic advisor to Finance leadership on procure-to-pay capabilities, spending governance, organizational design, and operational scalability.

Process Transformation and Technology

• Own the cross-functional procure-to-pay technology and transformation roadmap.
• Identify opportunities to centralize, standardize, automate, or streamline purchasing, vendor onboarding, invoice processing, payment, and corporate spend activities.
• Evaluate and improve ERP, procurement, AP automation, corporate card, and expense management processes and platforms.
• Establish governance forums, stakeholder engagement processes, and reporting mechanisms that improve oversight of company spending.
• Identify process improvements and technology solutions that increase scalability, improve the user experience, and reduce administrative burden.
• Develop practical implementation plans that translate long-term P2P objectives into measurable operational improvements.

Controls, Compliance, and Risk Management

• Support SOX compliance activities, including process documentation, control design, control monitoring, testing support, and remediation.
• Partner with Internal Audit and External Audit on procure-to-pay inquiries, testing, documentation, and audit requests.
• Monitor enterprise-level trends and systemic risks involving policy violations, duplicate payments, fraud, unauthorized spending, and control exceptions.
• Ensure compliance with delegated authority requirements, purchasing policies, and financial governance standards.
• Develop reporting and monitoring practices that provide visibility into operational, financial, and compliance risks.
• Evaluate control effectiveness and recommend enhancements that appropriately balance risk management with operational efficiency.

Corporate Spend and Financial Oversight

• Oversee corporate credit card and employee spend programs from a governance, control, and financial oversight perspective.
• Monitor spending activity for policy compliance, financial accuracy, and alignment with business objectives.
• Develop spend analytics and reporting that identify trends, cost-reduction opportunities, policy exceptions, and areas requiring management attention.
• Manage relationships with corporate card providers and expense management platforms.
• Partner with FP&A and business leaders to enhance spend analytics and support budgeting, forecasting, and cost management initiatives.

Accounts Payable Oversight

• Lead and oversee the Senior Manager of Accounts Payable, who retains responsibility for daily AP execution, team leadership, invoice and payment operations, reconciliations, AP close support, and transaction-level vendor service.
• Establish strategic priorities, performance expectations, controls, and service standards for the Accounts Payable function.
• Partner with Accounting leadership to address systemic P2P issues affecting financial reporting, period-end close, and working capital.
• Serve as the escalation point for significant systemic, policy, governance, control, vendor, or payment issues that cannot be resolved through normal AP operations.
• Ensure appropriate accountability between strategic P2P ownership and tactical Accounts Payable execution.

Qualifications

Required

• Bachelor’s degree in Accounting, Finance, Business Administration, Supply Chain, or a related field.
• At least 10 years of progressive experience in procure-to-pay, finance operations, accounting operations, shared services, procurement operations, or a related function.
• Experience working in a public company and SOX-compliant environment.
• Demonstrated experience owning or improving end-to-end business processes that span multiple functions and stakeholders.
• Strong understanding of procure-to-pay governance, purchasing controls, vendor management, accounts payable operations, and payment processes.
• Experience developing and implementing policies, procedures, controls, and operating standards that improve accountability, compliance, and efficiency.
• Experience evaluating and improving operating models, organizational structures, functional responsibilities, and process ownership.
• Demonstrated ability to develop spend reporting, operational metrics, dashboards, and actionable business insights.
• People leadership experience, including responsibility for managers or cross-functional teams.
• Strong project management and organizational capabilities, with the ability to manage several complex initiatives simultaneously.

Preferred

• CMA, MBA, or equivalent advanced degree or professional certification.
• Experience in a SaaS, software, or technology company.
• Experience serving as a business process owner for procure-to-pay, source-to-pay, shared services, or another cross-functional finance process.
• Experience implementing or optimizing ERP, procurement, AP automation, corporate card, or expense management platforms.
• Experience with NetSuite, DocuPhase, Emburse, Coupa, Zip, Tipalti, Workday, SAP Concur, Airbase, or comparable systems.
• Experience supporting domestic and international vendor populations.

Required Skills & Competencies

• Comprehensive understanding of end-to-end procure-to-pay processes and their relationship to Accounting, Finance, IT, Legal, Operations, and departmental stakeholders.
• Strong knowledge of purchasing governance, vendor onboarding, accounts payable, corporate spend, payment controls, and delegated authority frameworks.
• Strong governance and controls orientation balanced with operational practicality.
• Ability to evaluate complex organizational environments and recommend realistic, scalable solutions.
• Strong analytical skills, including the ability to translate spend data, operating metrics, and control findings into meaningful business insights.
• Ability to establish process ownership, performance measures, service expectations, and cross-functional accountability.
• Strong executive communication, presentation, and stakeholder-management skills.
• Ability to influence decisions and drive change without direct reporting authority.
• Strong project and change-management skills.
• Ability to translate long-term strategic objectives into clear implementation plans.
• Ability to manage competing priorities in a fast-paced and evolving environment.

Personal Attributes

• Strategic and forward-thinking.
• Accountable and results-oriented.
• Analytical and intellectually curious.
• Comfortable evaluating existing practices and constructively challenging assumptions.
• Collaborative and committed to building effective cross-functional partnerships.
• Able to influence stakeholders through credibility, expertise, data, and sound business judgment.
• Pragmatic when balancing governance, controls, risk, and operational efficiency.
• Comfortable operating in ambiguous environments and creating structure where processes or responsibilities are not clearly defined.
• Proactive in identifying risks, opportunities, and potential process improvements.
• Adaptable as business priorities, organizational structures, and technology needs evolve.
• Capable of moving between strategic planning and detailed operational problem-solving.
• Committed to continuous improvement, organizational effectiveness, and business enablement.

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Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.

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The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes.

Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.

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