Jobs in the United States

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Added 1 min ago
Principal Engineer Field
CORP-Corporate Office
United States
…command and control system. Put your experience to work as a Field Service Engineer (FSE) to assist with the implementation and execution of worldwide Field Service operations supporting…
Added 1 min ago
PP
Associate Portfolio Manager - Parametric
Parametric Portfolio Associates LLC
Seattle, WA
- $70,000 to $140,000 USD / year
…client-specific benchmarks and market indexes. Acting as an investment engineer, the Associate Portfolio Manager leverages quantitative research, portfolio optimization tools, and…
Added 2 mins ago
Senior Software Engineer, AI/ML Recommendations, Rankings, Predictions, YouTube
YouTube
Mountain View, CA
Master's degree or PhD in Computer Science or related technical field.
Added 2 mins ago
Building Maintenance Engineer Senior
USAble Mutual Insurance Company
Little Rock, AR
The Building Maintenance Engineer (BME) - Senior will work closely with a team to maintain a safe, comfortable, and clean work environment for the building occupants by properly maintaining…
Added 3 mins ago
Staff Java Software Engineer
SailPoint Technologies, Inc.
United States
As a Staff Software Engineer at SailPoint, you will dive into a highly technical, fast-paced role where you drive engineering excellence and architectural direction. Your days will be spent…
Added 4 mins ago
GRC & Security Compliance Engineer, Customer Assurance Requests
Vailexa
RTP, NC · Plano, TX
The GRC & Security Compliance Engineer, Customer Assurance Requests is responsible for delivering accurate, timely, and high-quality responses to customer information and assurance requests…
Added 4 mins ago
K
Data Engineer
Kindsight
Remote, United States
- $120,000 to $135,000 CAD / year
We are seeking a hands-on Data Engineer to build and maintain the data platform behind Kindsight's customer-facing analytics products. You will work across the full pipeline: ingesting data…
Added 6 mins ago
Systems Engineer I
Sierra Nevada Corporation
Lone Tree, CO
Are you a bold thinker? We dream big at SNC - advocating the exploration of space, keeping service members safe and creating the systems that keep our world united and sustain our way of…
Added 6 mins ago
Systems Engineer II
Sierra Nevada Corporation
Lone Tree, CO
Are you a bold thinker? We dream big at SNC - advocating the exploration of space, keeping service members safe and creating the systems that keep our world united and sustain our way of…
Added 8 mins ago
Advanced Cyber Security Architect/Engineer
Honeywell
Duluth, GA
As an Advanced Cyber Security Architect/Engineer at the Honeywell Industrial Cybersecurity Centers of Excellent and Innovation, you will lead the research, development, and engineering of…
Added 9 mins ago
Wind & Site Engineer (m/f/d)
Nordex Group
Portland, OR · West Branch, IA · Chicago, IL
The role of Wind and Site Engineer directly supports Nordex's mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As a Wind and Site…
Added 13 mins ago
Technical Quality Assurance Inspector III
Sierra Space
Middleton, WI
Our mission is driven by an unyielding commitment to advancing space-based technology in service of our customers and safeguarding national security. We seek individuals who are passionate…
Added 13 mins ago
AI Engineer
Coterie Applications Inc.
Remote, United States
We are on a mission to build and foster a world-class team to bring speed, simplicity, and service to commercial insurance. We value integrity, humility, passion, and intelligence. If you…
Added 16 mins ago
LI
DevOps Engineer
LIGHTFEATHER IO LLC
Alexandria, VA
- $120,000 to $125,000 USD / year
LightFeather is currently seeking a DevOps Engineer to join our team. In this role, you will be responsible for the operations, maintenance, and optimization of multiple platforms. You will…
Added 18 mins ago
LF
Audio Visual Technician – Video Engineer
LPL Financial
Fort Mill, SC
- $35.41 to $58.98 USD / hour
LPL Financial is seeking an Audio Visual Technician – Video Engineer with a strong background in audio engineering and live production to support corporate meetings, executive…
Added 20 mins ago
Staff Opto-Mechanical Engineer
Carbon, Inc.
Sunnyvale, CA
Collaborate with Operations, such as Sourcing, Planning, Quality, Manufacturing, Production, and Field Service to support released products, ensure continued production, and troubleshoot…
Added 25 mins ago
Field Service Technician (ATM) 4756
Nautilus Hyosung America Inc
Pharr, TX
The Field Service Engineer will be responsible for the service and maintenance of Automated Teller Machines (ATMs) within their assigned territory. The Field Service Engineer will provide…
Added 29 mins ago
FG
ADAS Functional Safety Engineer
Ford Global
Dearborn, MI
- $117,021 to $192,246.6 USD / year
ADAS Functional Safety Engineer - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this is a hybrid position whereby the employee will work both from home and from the…
Added 33 mins ago
Construction Project Manager Level 1 (ITD@ECD)
ISI Professional Services
Arlington, VA
…professional growth, and a strong culture to succeed together. As a Service-Disabled Veteran Owned Small Business (SDVOSB), we are proud to support Veterans by creating opportunities for…
Added 34 mins ago
Senior Solutions Engineer-ERP (term-limited)
Seattle, WA
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days.…
Added 35 mins ago
Data Engineer/Consultant
Noblis
Springfield, VA
Noblis is seeking an experienced and dynamic Data Engineer/Consultant professional to join our Data and Analytics Visualization Team in Springfield, VA. The specialist will be responsible…
Added 41 mins ago
Test Engineer II | Launch Ops (Mechanical/Fluids)
Blue Origin Personnel, LLC
Space Coast, FL
We are seeking a hands-on, detail-oriented Test and Launch Engineer to join our Launch Operations team at Blue Origin. As a part of a small, passionate, and accomplished team of experts,…
Added 41 mins ago
Avionics Subsystems, Aerospace Systems Engineer 3
Blue Origin Personnel, LLC
Space Coast, FL · Denver, CO
Bachelor’s degree in Engineering or STEM field to include systems engineering, aerospace engineering, computer science, applied mathematics, statistics, mechanical engineering, or…
Added 41 mins ago
Electrical Maintenance Engineer I-V, Power Production
Public Utility District No. 2 of Grant County, Washington
Beverly, WA
Provide engineering support for low-impact equipment at Engineer I and low/medium-impact equipment at Engineer II.
Added 42 mins ago
Scrum Master II - U.S. Citizenship Required
ZenPoint Solutions
Washington, DC
Bachelor’s or Associate’s degree or equivalent work experience in Computer Science, Information Technology, or a related technical field.

Agiloft

Technical Support Engineer 2

Remote, United States

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Job details

Experience: 2+ years of experience in a technical support role
Posting language: English
Posted: Nov 3, 2026

Original job description

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

Position Overview

The Technical Support Engineer 2 is responsible for troubleshooting and resolving technical issues escalated by the Tier 1 team. In this role you will also build deeper technical expertise in some areas of the product and interface with other teams such as Tier 3, development, and CSMs to achieve the best customer experience possible. To do this, you will need a deep understanding of the Agiloft platform and related technologies, have strong critical thinking skills, and be effective at collaborating with peers and customers via support tickets and phone calls.

The ideal candidate has a strong analytical and logical mind, a solid grasp of the Agiloft platform and CLM workflows, a technical background, good judgment, strong communication skills, and excellent attention to detail.

Job Responsibilities

Investigate and resolve advanced technical issues escalated from Tier 1 support.
Answer and respond to phone, email, and chat inquiries from our customers as necessary and within documented SLAs/ guidelines
Provide excellent customer service to all customers, partners, and internal stakeholders when interfacing with them
Collaborate cross-functionally with Product, Engineering, and QA teams on issue resolution and knowledge sharing.
Become knowledgeable about products with which we integrate, such as Active Directory, Adobe Sign, Outlook, Word, Excel, and Salesforce
Use log analysis, Linux CLI, and cloud monitoring tools to identify root causes.
Reproduce customer issues in nonproduction environments and escalate verified bugs to Tier 3.
Contribute to internal knowledge bases and documentation.
Support onboarding and mentorship for Tier 1 team members.
Other duties as assigned

Required Qualifications

2+ years of experience in a technical support role
Intelligence, creativity, familiarity with web-based technologies, and the ability to rapidly learn a complex and wide-ranging program
Experience with database concepts, web-based technologies, and operating systems
Excellent troubleshooting and analytical skills, desire to solve problems and make things work
Excellent written and verbal English communication skills
Ability to manage competing priorities and communicate technical concepts clearly.

Preferred Qualifications

Bachelor’s degree in computer science, information technology, or a related field or equivalent work experience
Expertise in using and troubleshooting the Agiloft product
Basic knowledge of relevant technologies including SQL, Java, APIs, and Linux
Proficiency in RESTful APIs, webhook troubleshooting, and common integration patterns.
Understanding of authentication protocols such as SAML MFA.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at brad.toothman@agiloft.com.

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.

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