Remote jobs in the United States

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Added 18 mins ago
SA
SEO Automation Engineer
Search Atlas
Remote, United States
- $17 to $28 USD / hour
Added 21 mins ago
Sr Backend Software Engineer I
Tandem Diabetes Care Inc.
Remote, United States
Independently designs, develops, modifies, and tests software units per corporate software process documents.
Added 23 mins ago
AI Automation Engineer, Marketing & Growth (Contract)
Wynd Labs
Remote, United States
We are seeking a hands-on AI Automation Engineer to come in for a fixed engagement and rebuild how our marketing, growth and community work gets done. Today, producing and distributing our…
Added 36 mins ago
Solutions Engineer, Federal
Cisco Systems, Inc.
Remote, United States
As a Senior Solutions Engineer on the Federal Civilian team, your core mission encompasses five key strategic pillars:
Added 37 mins ago
P
Growth Operations Engineer
Peerspace
Remote, United States
- $110,000 to $120,000 USD / year
As a Growth Operations Engineer at Peerspace, you will be the driving force behind scaling and optimizing our operational infrastructure through systematic innovation and growth hacking.…
Added 1 hour ago
Mechanical Engineer III - Design
Voyager Technologies, Inc.
Remote, United States
Can analyze geometric features, datum reference frames, and functional tolerancing, providing recommendations for design modifications or manufacturing process improvements.
Added 1 hour ago
Software QA Engineer Lead
Fortive
Remote, United States
The QA Lead Engineer provides strategic technical leadership for quality assurance efforts, ensuring the reliability, security, and compliance of scalable healthcare SaaS applications. This…
Added 1 hour ago
Applied AI Engineer - Canada
Inviso
Remote, United States
Inviso is partnering with one of our clients to find an experienced Backend / Platform Engineer to join their team working remotely. Inviso is managing the recruitment and placement process…
Added 1 hour ago
Applied AI Engineer - Poland
Inviso
Remote, United States
Inviso is partnering with one of our clients to find an experienced Backend / Platform Engineer to join their team working remotely. Inviso is managing the recruitment and placement process…
Added 1 hour ago
Remote VP of Engineering for a Healthcare Company
Pearl
Remote, United States
…afford them. It is looking for a Founding Senior Full-Stack Engineer to build the products that increase the supply of donated…
Added 1 hour ago
E
Snr Platform Engineer - Salesforce & Integrations
e.Republic
Remote, United States
- $100,000 to $115,000 USD / year
Sr. Platform Engineer - Salesforce & Integrations
Added 1 hour ago
Senior Staff Algorithm Engineer - Emerging Sensing Technologies
Dexcom
Remote, United States
…biosensing. The Algorithms team, as well as our Sr Staff Algorithm Engineer, will play a critical role in evaluating novel sensing concepts, developing modeling frameworks, and identifying…
Added 1 hour ago
Senior Pre-Sales Solution Engineer – Northeast
DTEX Systems
Remote, United States
As part of the DTEX Architecture and Solutions Engineering organization, the Senior Solutions Engineer (SE) is a technically sophisticated role combining deep security expertise with…
Added 1 hour ago
Staff Backend Engineer, Moderation Enforcement
Reddit
Remote, United States
We’re looking for a Staff Backend Engineer, who has interest in using applied ML to improve our automated detection and applying appropriate enforcement. We are looking for an engineer who…
Added 1 hour ago
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Senior AI Engineer
Arine
Remote, United States
- $170,000 to $190,000 USD / year
…adherence, and optimize interventions at scale. As a Senior AI Engineer, you will play a key role in designing, building, and deploying AI-powered solutions that enhance clinician…
Added 1 hour ago
Senior Cloud Security Engineer
Peraton
Remote, United States
Peraton is looking for a Senior Cloud Security Engineer to lead proactive threat hunting, vulnerability analysis, and remediation in support of a multi-cloud environment with 70+ customer…
Added 1 hour ago
Senior Kubernetes Engineer
Peraton
Remote, United States
Peraton is seeking an experienced Senior Kubernetes Engineer to support development, modernization, and migration of containerized and agentic workloads in a government multi-cloud…
Added 1 hour ago
Sr. Developer
HEALTHSTREAM INC
Remote, United States
Added 1 hour ago
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Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
…Project Manager for Corporate Sustainability and Lead Data…
Added 1 hour ago
Senior CX Platform Engineer
GitLab
Remote, United States
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as…
Added 2 hours ago
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Cloud - Bare Metal Infrastructure Engineer
Render
Remote, United States
- $230,000 to $290,000 USD / year
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process…
Added 2 hours ago
Staff Engineer
Pager Health
Remote, United States
Pager Health is seeking a Staff Engineer who excels in understanding business goals through insightful questioning. This role involves designing sophisticated healthcare applications,…
Added 2 hours ago
GE
Metallic Test Lab & SPTC Focal
General Electric Company
Remote, United States
- $116,000 to $154,000 USD / year
Our Supplier Quality Engineer (SQE) for S-SPEC-35 (aeDMS S400) Certified Materials Test Laboratories (CMTL), will apply their demonstrated knowledge of metallic materials testing to lead…
Added 2 hours ago
Senior Data Engineer
Machinify
Remote, United States
Machinify builds AI-powered software that helps health plans pay claims accurately. As a Senior Data Engineer, you will design, build and run the data pipelines and models behind our…
Added 2 hours ago
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Inside Plant (ISP) Fiber Optic Engineer – High-Tech Connectivity, Data Centers - Remote (U.S.)
AECOM
Remote, United States
- $90,000 to $120,000 USD / year
AECOM is seeking a highly motivated Inside Plant (ISP) Fiber Optic Engineer to support the planning, design, coordination, and delivery of fiber optic pathway and passive connectivity…

Agiloft

Technical Support Engineer 2

Remote, United States

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Job details

Experience: 2+ years of experience in a technical support role
Posting language: English
Posted: Nov 3, 2026

Original job description

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

Position Overview

The Technical Support Engineer 2 is responsible for troubleshooting and resolving technical issues escalated by the Tier 1 team. In this role you will also build deeper technical expertise in some areas of the product and interface with other teams such as Tier 3, development, and CSMs to achieve the best customer experience possible. To do this, you will need a deep understanding of the Agiloft platform and related technologies, have strong critical thinking skills, and be effective at collaborating with peers and customers via support tickets and phone calls.

The ideal candidate has a strong analytical and logical mind, a solid grasp of the Agiloft platform and CLM workflows, a technical background, good judgment, strong communication skills, and excellent attention to detail.

Job Responsibilities

Investigate and resolve advanced technical issues escalated from Tier 1 support.
Answer and respond to phone, email, and chat inquiries from our customers as necessary and within documented SLAs/ guidelines
Provide excellent customer service to all customers, partners, and internal stakeholders when interfacing with them
Collaborate cross-functionally with Product, Engineering, and QA teams on issue resolution and knowledge sharing.
Become knowledgeable about products with which we integrate, such as Active Directory, Adobe Sign, Outlook, Word, Excel, and Salesforce
Use log analysis, Linux CLI, and cloud monitoring tools to identify root causes.
Reproduce customer issues in nonproduction environments and escalate verified bugs to Tier 3.
Contribute to internal knowledge bases and documentation.
Support onboarding and mentorship for Tier 1 team members.
Other duties as assigned

Required Qualifications

2+ years of experience in a technical support role
Intelligence, creativity, familiarity with web-based technologies, and the ability to rapidly learn a complex and wide-ranging program
Experience with database concepts, web-based technologies, and operating systems
Excellent troubleshooting and analytical skills, desire to solve problems and make things work
Excellent written and verbal English communication skills
Ability to manage competing priorities and communicate technical concepts clearly.

Preferred Qualifications

Bachelor’s degree in computer science, information technology, or a related field or equivalent work experience
Expertise in using and troubleshooting the Agiloft product
Basic knowledge of relevant technologies including SQL, Java, APIs, and Linux
Proficiency in RESTful APIs, webhook troubleshooting, and common integration patterns.
Understanding of authentication protocols such as SAML MFA.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at brad.toothman@agiloft.com.

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.

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More about this job

Skills

Technical support
Customer experience
Troubleshooting
Critical thinking
Communication skills
Attention to detail
Customer service
Microsoft Active Directory
Microsoft Outlook
Microsoft Word
Microsoft Excel
Salesforce
Linux
Documentation
Onboarding
Analytical skills
Computer science
Computer technology
SQL
Oracle Java
API development
SAML

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