Remote jobs in the United States

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Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
Establish reusable integration patterns, API standards, data contracts, interface specifications, observability requirements, security controls, and service-level objectives.
Added 30 mins ago
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Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
- $70,000 to $80,000 USD / year
Experience with unit, integration, and end-to-end testing across mobile, web, and API environments.
Added 3 hours ago
SA
SEO Automation Engineer
Search Atlas
Remote, United States
- $17 to $28 USD / hour
Use Claude Code daily to write automation scripts, build API integration layers, and refactor code as the pipeline evolves.
Added 3 hours ago
Sr Backend Software Engineer I
Tandem Diabetes Care Inc.
Remote, United States
Develops, executes, and verifies unit and integration tests in coordination with the Software Test team. Employs Test Driven Development (TDD) to ensure quality.
Added 3 hours ago
Data Scientist IV
Great Place to Work
Remote, United States
…solutions require production engineering, infrastructure, system integration, or secure…
Added 4 hours ago
Software QA Engineer Lead
Fortive
Remote, United States
Define and execute comprehensive QA strategies, standards, and best practices for functional, regression, integration, and performance testing.
Added 4 hours ago
E
Snr Platform Engineer - Salesforce & Integrations
e.Republic
Remote, United States
- $100,000 to $115,000 USD / year
Strong experience with PHP, Laravel, JavaScript, SQL, and REST API development.
Added 4 hours ago
Senior Principal Software Application Security
The Huntington National Bank
Remote, United States
…cloud-native architectures, AI-enabled systems, cybersecurity tool integration, container platforms, CI/CD automation, and secure software engineering…
Added 5 hours ago
Senior CX Platform Engineer
GitLab
Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and…
Added 5 hours ago
Forward Deployed Product Engineer (Client Facing)
Pager Health
Remote, United States
Troubleshoot data, integration, and performance issues in live partner environments
Added 5 hours ago
Principal Software Development Engineer in Test
SAIC
Remote, United States
Expand JRE's unit, integration, service, GUI, and end-to-end test automation.
Added 5 hours ago
RESEARCH DATA ANALYST
Arizona Department of Administration
Remote, United States
RILN Intelligence Infrastructure and Dashboard Data Integration: Engineer and maintain back-end database architectures, data dictionaries, and automated output tables that power…
Added 5 hours ago
DI
Lead Solutions Architect
Dentsu International Americas, LLC
Remote, United States
- $164,450 to $200,000 USD / year
Integration experience with SAP, Salesforce Commerce Cloud, Adobe Commerce, Shopify, or other enterprise commerce platforms.
Added 6 hours ago
SC
Senior Staff Software Engineer
SewerAI Corporation
Remote, United States
- $160,000 to $180,000 USD / year
- API Development: Design and implement scalable TypeScript APIs serving municipal agencies and contractors
Added 6 hours ago
RU
Sr Python DevOps Engineer 49045
Randstad USA
Remote, United States
- $75 to $90 USD / hour
Client is looking for an experienced Senior DevOps Python Developer to own end-to-end development of back-end services and automation. The role covers Python back-end development with…
Added 6 hours ago
AI Solutions Engineer
UWMSN University of Wisconsin Madison
Remote, United States
The Integrated Business Solutions team provides low-code development, platform services, data integration, and API management capabilities that enable university business operations. This…
Added 6 hours ago
Software Engineer
Zwift
Remote, United States
Help establish a supported web-platform foundation, including rendering and caching strategies, CDN behavior, API access patterns, CI/CD, observability, automated testing, and…
Added 6 hours ago
IG
Sr Salesforce QA (INTL - Eastern EU)
Insight Global
Remote, United States
- From $31 USD / hour
Lead and perform functional, regression, integration, and end-to-end testing across Salesforce clouds and custom features
Added 6 hours ago
Senior QA Analyst
Millennium Systems International
Remote, United States
Proven experience designing and executing tests across web and API layers - including UI validation, regression, integration, and exploratory testing.
Added 7 hours ago
IG
REMOTE Staff Software Engineer
Insight Global
Remote, United States
- $135,000 to $222,000 USD / year
Experience building backend API services with Django, REST, or similar Python web frameworks
Added 7 hours ago
Senior QA Automation Engineer
Planet Depos LLC
Remote, United States
Design, build and maintain automated tests for our web applications and APIs across all product teams: end-to-end UI tests, API and integration tests.
Added 7 hours ago
TN
Forward Deployed Engineer - AI Solutions (Gracenote Division)
The Nielsen Company
Remote, United States
- $203,000 to $377,000 USD / year
…adoption process, providing code-level guidance, documenting integration use cases, and helping customers leverage JSON-RPC 2.0 standards for seamless API/server…
Added 7 hours ago
Data & Insights Consultant (Remote, Contract)
Blue Acorn iCi
Remote, United States
Proficiency in API integration, tag management, data modeling, and solution architecture.
Added 7 hours ago
Data Architect (Remote, Contract)
Blue Acorn iCi
Remote, United States
…evaluates source systems and data flows, designs ingestion and integration approaches, and guides implementation of Adobe Experience Platform (AEP) capabilities. The role also supports…
Added 7 hours ago
CM
Senior Applications Security Engineer (SOAR)
Centene Management Company LLC
Remote, United States
- $87,000 to $161,300 USD / year
Position Purpose: The Senior SOAR Engineer/Developer designs, develops, and maintains security orchestration and automation solutions that improve cybersecurity operations. The role…

Agiloft

Technical Support Engineer 2

Remote, United States

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Job details

Experience: 2+ years of experience in a technical support role
Posting language: English
Posted: Nov 3, 2026

Original job description

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

Position Overview

The Technical Support Engineer 2 is responsible for troubleshooting and resolving technical issues escalated by the Tier 1 team. In this role you will also build deeper technical expertise in some areas of the product and interface with other teams such as Tier 3, development, and CSMs to achieve the best customer experience possible. To do this, you will need a deep understanding of the Agiloft platform and related technologies, have strong critical thinking skills, and be effective at collaborating with peers and customers via support tickets and phone calls.

The ideal candidate has a strong analytical and logical mind, a solid grasp of the Agiloft platform and CLM workflows, a technical background, good judgment, strong communication skills, and excellent attention to detail.

Job Responsibilities

Investigate and resolve advanced technical issues escalated from Tier 1 support.
Answer and respond to phone, email, and chat inquiries from our customers as necessary and within documented SLAs/ guidelines
Provide excellent customer service to all customers, partners, and internal stakeholders when interfacing with them
Collaborate cross-functionally with Product, Engineering, and QA teams on issue resolution and knowledge sharing.
Become knowledgeable about products with which we integrate, such as Active Directory, Adobe Sign, Outlook, Word, Excel, and Salesforce
Use log analysis, Linux CLI, and cloud monitoring tools to identify root causes.
Reproduce customer issues in nonproduction environments and escalate verified bugs to Tier 3.
Contribute to internal knowledge bases and documentation.
Support onboarding and mentorship for Tier 1 team members.
Other duties as assigned

Required Qualifications

2+ years of experience in a technical support role
Intelligence, creativity, familiarity with web-based technologies, and the ability to rapidly learn a complex and wide-ranging program
Experience with database concepts, web-based technologies, and operating systems
Excellent troubleshooting and analytical skills, desire to solve problems and make things work
Excellent written and verbal English communication skills
Ability to manage competing priorities and communicate technical concepts clearly.

Preferred Qualifications

Bachelor’s degree in computer science, information technology, or a related field or equivalent work experience
Expertise in using and troubleshooting the Agiloft product
Basic knowledge of relevant technologies including SQL, Java, APIs, and Linux
Proficiency in RESTful APIs, webhook troubleshooting, and common integration patterns.
Understanding of authentication protocols such as SAML MFA.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at brad.toothman@agiloft.com.

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.

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More about this job

Skills

Technical support
Customer experience
Troubleshooting
Critical thinking
Communication skills
Attention to detail
Customer service
Microsoft Active Directory
Microsoft Outlook
Microsoft Word
Microsoft Excel
Salesforce
Linux
Documentation
Onboarding
Analytical skills
Computer science
Computer technology
SQL
Oracle Java
API development
SAML

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