Jobs in the United States

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Added 10 mins ago
Transportation Coordinator
Arvato Bertelsmann
Pleasant Prairie, WI
…cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex, global supply chain…
Added 11 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Madison, WI
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 11 mins ago
Sales Representative I, Spine - Madison, WI
Medtronic
Madison, WI
Prepare and submit call reports as required by the District Sales Manager.
Added 11 mins ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Madison, WI
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 11 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Madison, WI
Added 11 mins ago
Manager, Enterprise Communications & Channels
Amentum
Madison, WI
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 11 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Madison, WI
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 11 mins ago
Data Center Facility Operations Area Director
Meta
Madison, WI
Identify and drive adoption of automation, analytics, and AI-enabled approaches that materially improve reliability, efficiency, and staffing leverage across the region.
Added 11 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Madison, WI
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 11 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Madison, WI
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 11 mins ago
Financial Risk Manager
Clarios
Milwaukee, WI
Clarios is seeking a highly analytical and commercially minded Financial Risk Manager to support the company's global financial risk management and treasury activities. This role will help…
Added 11 mins ago
EG
Program Manager
Eliassen Group
Madison, WI
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 30 mins ago
NA
Automation Engineering - Manager
North American Lighting
Paris, IL
- $100,980 to $144,400 USD / year
Plans and directs Automation Engineering within the organization to improve internal logistics, efficiency, quality, and cost through automation and process integration. Oversees evaluation…
Added 30 mins ago
BI
Site IT Manager
BorgWarner Inc.
Dixon, IL
- $107,600 to $147,950 USD / year
The Site IT Manager is fully accountable IT leader for all IT services at the assigned plant(s). The role ensures stable, secure, and standardized IT service delivery, aligned with…
Added 30 mins ago
Information Technology Group Leader
Argonne National Laboratory
Lemont, IL
Establishes, implements, and maintains a comprehensive and effective cyber/computer security program to protect the APS information and information technology assets.
Added 30 mins ago
S
Building Automation HVAC Systems Project Manager
Siemens
Rolling Meadows, IL
- $77,955 to $133,636 USD / year
Project Managers coordinate and deliver multiple, simultaneous building automation projects of various complexities, which contributes to creating safer environments in critical…
Added 30 mins ago
Sr. Finance Manager, Commercial & Customer
Reyes Holdings
Niles, IL
…dashboards, improving data integration across sources, and leveraging automation to increase speed, accuracy, and insight…
Added 30 mins ago
C
Salesforce Test Lead/Manager
Cognizant
Waukegan, IL
- $90,000 to $112,000 USD / year
Lead onshore-offshore QA governance, test coverage, automation strategy and release readiness.
Added 31 mins ago
Senior Manager, Application Development (.Net, React, Databricks)
CIBC
Chicago, IL
As a Senior Manager, Application Development at CIBC, you will lead cross-functional development teams and oversee several large-scale projects and support functions for key business lines.…
Added 31 mins ago
Manager - EA Material Management
United Airlines
Chicago, IL
The Manager – EA Material Management leads the team responsible for material planning and oversight of Supply Chain activities as it relates to Engineering Authorization (EA) projects. This…
Added 31 mins ago
Manager - Heavy Maintenance Execution Strategy
United Airlines
Chicago, IL
In addition, the Manager will shape and execute the division’s analytics strategy - translating data into actionable insights that improve efficiency, reduce turnaround time, and strengthen…
Added 31 mins ago
Manager, Project Management - Partnerships Ops & Well Managed Team
Capital One
Chicago, IL
As a Manager, Project Manager at Capital One in the Partnerships Tech and Operations team, you will drive strategy and execute on high priority projects for the company. You will be…
Added 31 mins ago
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Manager, Earned Influence & Brand PR
Kellanova
Chicago, IL
- $108,160 to $141,960 USD / year
…performance, and transforming the way work gets done through data, automation, and AI-enabled…
Added 31 mins ago
Manager, Project Management - Card Partnerships
Capital One
Chicago, IL
As a Manager, Project Manager at Capital One in the Partnerships Tech and Operations team, you will drive strategy and execute on high priority projects for the company. You will be…
Added 31 mins ago
EG
Program Manager
Eliassen Group
Springfield, IL
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…

Agilix Solutions

Site Materials Specialist

West Memphis, AR, United States

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Job details

Posting language: English

Original job description

The Inside Sales & Customer Service Representative supports profitable sales growth and delivers a high level of customer satisfaction by managing customer needs throughout the sales and order-fulfillment process. This position combines inside sales, customer service, and order-management responsibilities. The representative serves as a key point of contact for customers and works closely with Outside Sales, Purchasing, Accounting, Warehouse Operations, vendors, and other internal resources to provide accurate information, coordinate orders, resolve issues, and identify opportunities to grow customer relationships. The successful candidate balances proactive sales activity with responsive customer support, accurate transaction processing, profitable quoting, and consistent follow-through. The position is expected to take ownership of customer requests and coordinate appropriate internal support through resolution. This role will report to the Branch Manager.

Responsibilities

Inside Sales & Customer Service

Respond to customer inquiries by providing product information, recommendations, and appropriate support.
Prepare accurate, timely, and profitable quotations; enter and maintain quotes in the company business system; and communicate pricing, availability, lead times, and logistics information. In addition, manage customer returns and coordinate the review and resolution of damaged, defective, incorrect, or otherwise disputed products.
Support customer orders through order entry, proactive follow-up, cross-selling, item substitution, and coordination of customer requirements.
Provide timely, professional communication regarding order status, backorders, delays, product availability, substitutions, deliveries, and related issues.
Work with team members to identify target customers, strengthen relationships, and develop sales opportunities.
Identify opportunities to increase sales of supported products and services and contribute to branch and company sales objectives.
Coordinate with vendors on product questions (availability, pricing, etc.)
Maintain profitable margins and follow established pricing and approval practices.
Support sales strategies, marketing initiatives, promotional programs established by management.
Participate in product and sales training to maintain knowledge of products Agilix sells.
Process or coordinate billing adjustments, credit invoices, customer claims, and related documentation in accordance with company procedures and approval requirements.
Work with Accounting, Purchasing, vendors, and Sales to research and resolve payment discrepancies, billing questions, and account-related disputes.
Proactively monitor open orders and follow up with customers, vendors, and internal departments to address outstanding items and potential delays.
Coordinate with Warehouse Operations and Logistics regarding order preparation, shipment, delivery timing, and fulfillment discrepancies
Work collaboratively with all Agilix team members involved.
Communicate effectively across departments to support timely decisions, accurate order processing, and a consistent, positive customer experience.
Perform other related duties as assigned by management.

Qualifications

Required Skills and Abilities

Strong customer service, communication, and relationship-building skills.
Ability to organize work, manage multiple priorities, and meet deadlines while maintaining attention to detail.
Strong problem-solving, critical-thinking, and follow-through skills.
Ability to work independently and collaboratively as part of a cross-functional team.
Ability to communicate product information and customer solutions clearly and professionally.
Computer proficiency and the ability to learn company business systems and Microsoft Office applications, including Excel.

Preferred Experience

Inside Sales, customer service, counter sales, or order-management experience.
Experience in electrical distribution, industrial supply, safety, automation, or a related distribution environment.
Five years of electrical-industry experience is considered a plus.

Physical Requirements

Work is generally performed in an office environment, with prolonged periods of sitting at a desk and working on a computer.
May occasionally require lifting or moving items weighing up to 25 pounds.

Company-Provided Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account (Employer contributions for 1st year only)
401(k) (Company match contributions and discretionary annual profit-sharing plan)
Company Sponsored Life Insurance
Company Sponsored Short-Term Disability
Company Sponsored Long-Term Disability
Employee Assistance Program

Voluntary Benefits

Legal Services
Critical Illness
Life Insurance
Dependent Care/FSA

About Agilix Solutions With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions. Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.

Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.

Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law. Agilix Solutions is an Equal Opportunity Employer.

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More about this job

Skills

Order picking
Sales
Customer service
Transaction processing
Logistics
Upselling
Communication skills
Sales strategies
Documentation
Procurement
Research
Warehouse operations
Customer experience
Relationship building
Work in an organised manner
Meet deadlines
Attention to detail
Problem solving
Critical thinking
Work independently
Microsoft Office
Microsoft Excel

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