Jobs in the United States

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State Habilitative Manager
Mosaic
Rockford, IL
Quality & Regulatory Compliance: Ensure all program operations comply with State of Illinois Department of Human Services (DHS) regulatory standards and Mosaic policies.
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Dental Assistant Extern
Hero Practice Services
Los Angeles, CA
This position reports to the Operations Manager and is only open to students in an accredited dental assisting program.
Added just now
Dental Assistant Extern
Hero Practice Services
Los Angeles, CA
This position reports to the Operations Manager and is only open to students in an accredited dental assisting program.
Added just now
Group Manager, Extra-vehicular Activities Qualification and Verification
Axiom Space
United States
…complex as it sounds. We’re looking for a resilient, high-energy Manager, Test Verification & Validation (V&V) to lead the planning, implementation, and closeout of verification activities…
Added just now
WL
Office Manager
WINESHIPPING.COM LLC
Napa, CA
- $25 to $34 USD / hour
The Office Manager will oversee the general administrative functions and activities of offices Companywide. This position is a key liaison both verbally and physically to other internal…
Added just now
Maintenance Shop Clerk
REPUBLIC SERVICES OF OHIO TRANSPORTATION, LLC
Cleveland, OH
Supports the Fleet Manager with analysis of fleet operations reports. This includes analyzing data, identifying trends and outliers, and correcting mistakes where appropriate. Resolves data…
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VP Information Technology
REPUBLIC SERVICES, INC.
Phoenix, AZ
POSITION SUMMARY: The Vice President of Information Technology manages large-scale IT operations, develops and implements technology strategies, and drives innovation to support business…
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Assistant Guest Services Manager
Four Seasons Hotels Limited
Los Angeles, CA
Assists with logistics on our Curbside program while ensuring synergy between Valet, Door, and Bell operations.
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FL
Water Systems Manager
FOREST LAWN MORTUARY
Glendale, CA
- $140,000 to $185,000 USD / year
Will establish a GIS-based water system asset inventory to support the development of an asset management program, including standards, procedures, and performance metrics. Uses ArcGIS Pro…
Added 1 min ago
HB
Associate Small Business Account Manager
H&R Block
Remote, United States
- $21.59 to $32.4 USD / hour
We are seeking a detail-oriented and knowledgeable Payroll Associate Account Manager to manage and execute accurate, timely payroll services across multiple states. This role serves as the…
Added 1 min ago
CR
Compliance Manager
Community Roots Housing
Seattle, WA
- $83,000 to $90,000 USD / year
The Compliance Manager will manage and oversee the Community Roots Housing (CRH) Compliance Program to ensure CRH’s compliance with all federal laws, state laws and agency regulations. This…
Added 1 min ago
Workload Operations Technician and Customer Relations Manager
SAIC
Fort Bragg, NC · Fayetteville, NC
SAIC has an immediate opening for a Workload Operations Technician and Customer Relations Manager. SAIC requires a Workload Operations Technician/Customer Relations Manager to provide…
Added 1 min ago
Manager, Supplier Performance (Remote)
Remote, United States
This position is for an experienced Manager, Supplier Performance, who will work with key Collins Business Unit stakeholders to monitor and control supplier performance, conduct onsite risk…
Added 2 mins ago
L
Lead Care Coordinator
Limitlessli
Brooklyn, NY
- $27 to $29 USD / hour
The Lead Care Coordinator oversees and supports daily staffing and care coordination operations, ensuring efficient workflows, effective use of caregiver resources, and timely patient case…
Added 3 mins ago
OC Operator I (FT)
Kastle Systems
Falls Church, VA
Kastle Operations Center (OC) Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and…
Added 4 mins ago
MU
Part-Time Shift Leader
MINISO USA
Sarasota, FL
- $15 to $18 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 4 mins ago
MU
Part-Time Shift Leader
MINISO USA
Naples, FL
- $15 to $18 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 4 mins ago
Senior Manager, Research Data Operations
Denver Health and Hospital Authority
Denver, CO
The Senior Manager, Research Data Operations provides unified operational leadership over the Research Department's Data Management and Biostatistics functions, ensuring these teams operate…
Added 4 mins ago
E
Human Resources Associate
Enthuse-Marketing
Norwalk, CT
- $64,000 to $72,000 USD / year
The HR Associate reports to the Senior HRBP & Benefits Manager and will be immersed in and responsible for all HR procedures and administrative needs throughout the People and Culture…
Added 6 mins ago
Senior Program Manager, Prime Video Beta, Prime Video AI and Automation
Amazon.com Services LLC
Seattle, WA
As a Senior Program Manager on this team, you will own betas from intake to final report-out. You will work with product, engineering, UX, QA and launch teams to define what each beta needs…
Added 6 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Coyanosa, TX
- Technical writing to support change management program
Added 6 mins ago
Regional Sales & Operations Execution Planner - NA, OTS - Global RAD Operations
Amazon.com Services LLC
Nashville, TN
…WHEN to execute within their regional network. The Regional Operations Planner operates within the three-pillar S&OE model: weekly operational planning cycles, execution support for order…
Added 6 mins ago
Assistant General Manager
Sandpiper Property Mgt
Conyers, GA
Assistant General Manager: The Operations Force!
Added 6 mins ago
Warehouse Manager
Johnstone Supply LLC
TALLAHASSEE, FL
Manages all aspects of warehouse operations through appropriate planning with the Branch Manager or Regional Operations Manager. Determines workforce staffing needs; hires and assigns staff…
Added 6 mins ago
Marketing Coordinator
University of Washington
Seattle, WA
Outreach Marketing (30%): Assist in program planning, communication, and execution for assigned outreach marketing programs, including, Dubs Club kids club, Montlake Memories fan…

Agilix Solutions

Site Materials Specialist

West Memphis, AR, United States

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Job details

Posting language: English

Original job description

The Inside Sales & Customer Service Representative supports profitable sales growth and delivers a high level of customer satisfaction by managing customer needs throughout the sales and order-fulfillment process. This position combines inside sales, customer service, and order-management responsibilities. The representative serves as a key point of contact for customers and works closely with Outside Sales, Purchasing, Accounting, Warehouse Operations, vendors, and other internal resources to provide accurate information, coordinate orders, resolve issues, and identify opportunities to grow customer relationships. The successful candidate balances proactive sales activity with responsive customer support, accurate transaction processing, profitable quoting, and consistent follow-through. The position is expected to take ownership of customer requests and coordinate appropriate internal support through resolution. This role will report to the Branch Manager.

Responsibilities

Inside Sales & Customer Service

Respond to customer inquiries by providing product information, recommendations, and appropriate support.
Prepare accurate, timely, and profitable quotations; enter and maintain quotes in the company business system; and communicate pricing, availability, lead times, and logistics information. In addition, manage customer returns and coordinate the review and resolution of damaged, defective, incorrect, or otherwise disputed products.
Support customer orders through order entry, proactive follow-up, cross-selling, item substitution, and coordination of customer requirements.
Provide timely, professional communication regarding order status, backorders, delays, product availability, substitutions, deliveries, and related issues.
Work with team members to identify target customers, strengthen relationships, and develop sales opportunities.
Identify opportunities to increase sales of supported products and services and contribute to branch and company sales objectives.
Coordinate with vendors on product questions (availability, pricing, etc.)
Maintain profitable margins and follow established pricing and approval practices.
Support sales strategies, marketing initiatives, promotional programs established by management.
Participate in product and sales training to maintain knowledge of products Agilix sells.
Process or coordinate billing adjustments, credit invoices, customer claims, and related documentation in accordance with company procedures and approval requirements.
Work with Accounting, Purchasing, vendors, and Sales to research and resolve payment discrepancies, billing questions, and account-related disputes.
Proactively monitor open orders and follow up with customers, vendors, and internal departments to address outstanding items and potential delays.
Coordinate with Warehouse Operations and Logistics regarding order preparation, shipment, delivery timing, and fulfillment discrepancies
Work collaboratively with all Agilix team members involved.
Communicate effectively across departments to support timely decisions, accurate order processing, and a consistent, positive customer experience.
Perform other related duties as assigned by management.

Qualifications

Required Skills and Abilities

Strong customer service, communication, and relationship-building skills.
Ability to organize work, manage multiple priorities, and meet deadlines while maintaining attention to detail.
Strong problem-solving, critical-thinking, and follow-through skills.
Ability to work independently and collaboratively as part of a cross-functional team.
Ability to communicate product information and customer solutions clearly and professionally.
Computer proficiency and the ability to learn company business systems and Microsoft Office applications, including Excel.

Preferred Experience

Inside Sales, customer service, counter sales, or order-management experience.
Experience in electrical distribution, industrial supply, safety, automation, or a related distribution environment.
Five years of electrical-industry experience is considered a plus.

Physical Requirements

Work is generally performed in an office environment, with prolonged periods of sitting at a desk and working on a computer.
May occasionally require lifting or moving items weighing up to 25 pounds.

Company-Provided Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account (Employer contributions for 1st year only)
401(k) (Company match contributions and discretionary annual profit-sharing plan)
Company Sponsored Life Insurance
Company Sponsored Short-Term Disability
Company Sponsored Long-Term Disability
Employee Assistance Program

Voluntary Benefits

Legal Services
Critical Illness
Life Insurance
Dependent Care/FSA

About Agilix Solutions With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions. Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.

Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.

Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law. Agilix Solutions is an Equal Opportunity Employer.

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More about this job

Skills

Order picking
Sales
Customer service
Transaction processing
Logistics
Upselling
Communication skills
Sales strategies
Documentation
Procurement
Research
Warehouse operations
Customer experience
Relationship building
Work in an organised manner
Meet deadlines
Attention to detail
Problem solving
Critical thinking
Work independently
Microsoft Office
Microsoft Excel

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