Jobs in the United States

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Added 2 mins ago
Entry-Level Lube Tech
Valvoline
RENO, NV
…you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every…
Added 2 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Carson City, NV
- $14.75 to $16.75 USD / hour
- Full-time
…organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor…
Added 4 mins ago
Enterprise Operations Manager
SAIC
Washington, DC
Collaborate with Infrastructure, Cybersecurity, and Program Support teams to ensure cohesive service delivery across the enterprise.
Added 23 mins ago
6533 - Store Manager
Hat World Inc.
Tampa, FL
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 23 mins ago
9285 - Assistant Store Manager PT
Hat World Inc.
Buford, GA
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 23 mins ago
5867 - Store Manager
Hat World Inc.
Novi, MI
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 29 mins ago
Operation Manager
WM
Fairview, NJ
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
Added 29 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Princeton, NJ
- $17.92 to $19.92 USD / hour
- Full-time
…organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor…
Added 31 mins ago
PR
Construction Coordinator (Fiber Guardian)
Project Resources Group, Inc.
Kansas City, MO
- $25 to $28 USD / hour
…several options for career growth into roles such as Project Manager, Construction Manager, and more.Because of the growing demand in high-speed fiber, we are searching for a teammate who's…
Added 33 mins ago
G
Structural Steel Project Manager
GPAC
Miami, FL
- $90,000 to $130,000 USD / year
One of the East Coast's leading full service steel fabricator and Erector serving customer needs up and down Florida. We’re a team of steel masters who prioritize design-assist,…
Added 33 mins ago
PF
Club Manager
Planet Fitness - PF Baseline Fitness
Sterling, IL
- $43,000 USD / year
· Member service oversight making sure all team members are providing a great customer service experience at all times.
Added 36 mins ago
CP
Counter Sales Tech Lead
Crosstown Plumbing
East Orange, NJ
- $28 to $38 USD / hour
Provide prompt, helpful, and professional service to every customer
Added 37 mins ago
Assistant General Manager in Training, EX
Mister Car Wash
Lubbock, TX
We are hiring for an Assistant General Manager in Training (AGMIT) -- this accelerated development program is designed to prepare you for the Assistant General Manager position. This is an…
Added 40 mins ago
A
Anthropologie Assistant Department Manager
Anthropologie
Leawood, KS
- From $19 USD / hour
Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager
Added 44 mins ago
Self-Checkout Attendant
Festival Foods
Suamico, WI
…clean and orderly checkout area while delivering excellent customer…
Added 50 mins ago
Building Manager
Ford
Manteca, CA · Manteca
Vehicle discount program for employees and family members and management leases
Added 54 mins ago
Building Manager
Ford Global
Manteca, CA
Vehicle discount program for employees and family members and management leases
Added 1 hour ago
C
Program Manager B-52 (WBD) - (Part-Time) - 01.3.11
Credence
Tinker Air Force Base, OK
- Part-time
Credence has an immediate need for a part-time Program Manager B-52 (WBD) at the senior level who will be primarily responsible for supporting the B-52 Stratofortress Division (AFLCMC WBD)…
Added 1 hour ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 1 hour ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 1 hour ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 1 hour ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 1 hour ago
Baker
Tim Hortons
Westerville, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 1 hour ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 1 hour ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…

Agilix Solutions

Site Materials Specialist

West Memphis, AR, United States

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Job details

Posting language: English

Original job description

The Inside Sales & Customer Service Representative supports profitable sales growth and delivers a high level of customer satisfaction by managing customer needs throughout the sales and order-fulfillment process. This position combines inside sales, customer service, and order-management responsibilities. The representative serves as a key point of contact for customers and works closely with Outside Sales, Purchasing, Accounting, Warehouse Operations, vendors, and other internal resources to provide accurate information, coordinate orders, resolve issues, and identify opportunities to grow customer relationships. The successful candidate balances proactive sales activity with responsive customer support, accurate transaction processing, profitable quoting, and consistent follow-through. The position is expected to take ownership of customer requests and coordinate appropriate internal support through resolution. This role will report to the Branch Manager.

Responsibilities

Inside Sales & Customer Service

Respond to customer inquiries by providing product information, recommendations, and appropriate support.
Prepare accurate, timely, and profitable quotations; enter and maintain quotes in the company business system; and communicate pricing, availability, lead times, and logistics information. In addition, manage customer returns and coordinate the review and resolution of damaged, defective, incorrect, or otherwise disputed products.
Support customer orders through order entry, proactive follow-up, cross-selling, item substitution, and coordination of customer requirements.
Provide timely, professional communication regarding order status, backorders, delays, product availability, substitutions, deliveries, and related issues.
Work with team members to identify target customers, strengthen relationships, and develop sales opportunities.
Identify opportunities to increase sales of supported products and services and contribute to branch and company sales objectives.
Coordinate with vendors on product questions (availability, pricing, etc.)
Maintain profitable margins and follow established pricing and approval practices.
Support sales strategies, marketing initiatives, promotional programs established by management.
Participate in product and sales training to maintain knowledge of products Agilix sells.
Process or coordinate billing adjustments, credit invoices, customer claims, and related documentation in accordance with company procedures and approval requirements.
Work with Accounting, Purchasing, vendors, and Sales to research and resolve payment discrepancies, billing questions, and account-related disputes.
Proactively monitor open orders and follow up with customers, vendors, and internal departments to address outstanding items and potential delays.
Coordinate with Warehouse Operations and Logistics regarding order preparation, shipment, delivery timing, and fulfillment discrepancies
Work collaboratively with all Agilix team members involved.
Communicate effectively across departments to support timely decisions, accurate order processing, and a consistent, positive customer experience.
Perform other related duties as assigned by management.

Qualifications

Required Skills and Abilities

Strong customer service, communication, and relationship-building skills.
Ability to organize work, manage multiple priorities, and meet deadlines while maintaining attention to detail.
Strong problem-solving, critical-thinking, and follow-through skills.
Ability to work independently and collaboratively as part of a cross-functional team.
Ability to communicate product information and customer solutions clearly and professionally.
Computer proficiency and the ability to learn company business systems and Microsoft Office applications, including Excel.

Preferred Experience

Inside Sales, customer service, counter sales, or order-management experience.
Experience in electrical distribution, industrial supply, safety, automation, or a related distribution environment.
Five years of electrical-industry experience is considered a plus.

Physical Requirements

Work is generally performed in an office environment, with prolonged periods of sitting at a desk and working on a computer.
May occasionally require lifting or moving items weighing up to 25 pounds.

Company-Provided Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account (Employer contributions for 1st year only)
401(k) (Company match contributions and discretionary annual profit-sharing plan)
Company Sponsored Life Insurance
Company Sponsored Short-Term Disability
Company Sponsored Long-Term Disability
Employee Assistance Program

Voluntary Benefits

Legal Services
Critical Illness
Life Insurance
Dependent Care/FSA

About Agilix Solutions With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions. Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.

Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.

Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law. Agilix Solutions is an Equal Opportunity Employer.

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More about this job

Skills

Order picking
Sales
Customer service
Transaction processing
Logistics
Upselling
Communication skills
Sales strategies
Documentation
Procurement
Research
Warehouse operations
Customer experience
Relationship building
Work in an organised manner
Meet deadlines
Attention to detail
Problem solving
Critical thinking
Work independently
Microsoft Office
Microsoft Excel

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