Jobs in the United States

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Added 1 min ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Senior Manager
EY
Chicago, IL · Hoboken, NJ · Atlanta, GA · Grandview Heights, OH · Boston, MA · Charlotte, NC · Philadelphia, PA · New York, NY
…integration, chunking, embeddings, retrieval, grounding, and quality trade-offs (for example, LangChain, LlamaIndex, Azure AI Search, pgvector, Pinecone, or…
Added 1 min ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Manager
EY
Grandview Heights, OH · Chicago, IL · Charlotte, NC · Boston, MA · Atlanta, GA · Hoboken, NJ · Philadelphia, PA · New York, NY
We are seeking a Forward Deployed Engineer (FDE) – Manager to help clients solve complex business challenges through technology. This role sits at the intersection of consulting,…
Added 1 min ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Senior
EY
Atlanta, GA · Boston, MA · Chicago, IL · Grandview Heights, OH · Hoboken, NJ · Charlotte, NC · Philadelphia, PA · New York, NY
…capabilities into broader enterprise solutions, with a focus on quality, scalability, and user…
Added 2 mins ago
Sr. Project Engineer
Agropur Inc.
United States
We are looking for a Sr. Project Engineer in Appleton, WI or Weyauwega, WI or Little Chute, WI or Luxemburg, WI.
Added 2 mins ago
Staff Engineer - Utilities
Agropur Inc.
United States
We are looking for a Staff Engineer Utilities at Agropur.
Added 3 mins ago
Senior CQV Engineer
Lonza Bend Inc.
Bend, OR
…and teamwork required to manufacture medicines to the highest quality and safety…
Added 3 mins ago
F
Engineering Manager, Subscriptions
Fubo
NY
- $200,000 to $250,000 USD / year
Prioritize work for your team, ensuring on-time deliverables and high-quality software.
Added 3 mins ago
Engineer lead (Java) - ST, Seattle WA
Starbucks Coffee Company
WA
This job contributes to Starbucks success by delivering high-quality, reliable, and stable technologies and security capabilities in support of the Starbucks Engineering Platform. This…
Added 4 mins ago
Sr. Manufacturing Process Improvement Engineer
The WellBoss Company LLC
Houston, TX
The Sr. Manufacturing Process Improvement Engineer is responsible for assisting the Manufacturing Process Improvement Lead in maintaining efficiency and quality in the manufacturing areas…
Added 4 mins ago
Quality Engineer
Ralliant
Elizabethtown, NC · Elizabethtown
Reports to the site Quality Manager and is responsible for internal and external quality in the assigned area of responsibility (cells, value streams). Focuses on quality of internal…
Added 6 mins ago
A
Liaison Engineer
Aerotek
Wichita, KS
- $85,000 to $110,000 USD / year
Job Title: Aircraft Structures Manager (Liaison Engineer)Job DescriptionThe Liaison Engineer coordinates activities to evaluate and resolve engineering-related production issues and leads…
Added 8 mins ago
Technology Strategy Technical Lead
Freddie Mac
McLean, VA
…hands-on problem solving for GenAI, software, platform, and quality engineers, fostering a culture of ownership, engineering discipline, and…
Added 9 mins ago
Supplier Quality Engineer
AMTEC Corporation
Janesville, WI
POSITION SUMMARY: Responsible for being the POC for supplier quality issues. Verifies issues at receiving inspection and communicates with product team and suppliers to find resolution.…
Added 9 mins ago
Quality Engineer
AMTEC Corporation
Janesville, WI
5. Ensure compliance to customer requirements as well as AMTEC’s Quality Management System.
Added 9 mins ago
Lead Product Software Engineer
Wolters Kluwer DXG U.S., Inc.
Coppell, TX
Lead architecture and design reviews. Document major decisions and balance tradeoffs across delivery, reliability, security, quality, maintainability, and cost.
Added 9 mins ago
AI Engineer
Computer Services, Inc.
Remote, United States
The AI Engineer II independently develops and supports AI engineering capabilities that enable reusable, secure, and scalable AI-assisted software delivery. This role builds components of…
Added 10 mins ago
Senior Analytics Engineer
BetterHelp
Remote, United States
We are looking for a Senior Analytics Engineer to help us build best-in-class data products that deliver high-quality, trustworthy data and keep pace with our accelerated growth. These…
Added 10 mins ago
Mechanical Design Engineer 2
United Launch Alliance
Decatur, AL
The Vulcan Development team is looking for a Mechanical Design Engineer 2 to support development of the Centaur V on SLS upper stage. The responsibilities for the individual in this…
Added 10 mins ago
Mechanical Design Engineer 2
United Launch Alliance
Centennial, CO
The Vulcan Development team is looking for a Mechanical Design Engineer 2 to support development of the Centaur V on SLS upper stage. The responsibilities for the individual in this…
Added 10 mins ago
RF Comms Systems Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX
As a RF Comms Systems Engineer, you will work with a wide variety of functional groups and will be deeply involved in system integration and test of next generation Amazon Leo Satellites.
Added 10 mins ago
Software Development Engineer, Amazon Marketing Cloud Assistant
Amazon.com Services LLC
Boulder, CO
We're looking for a Software Development Engineer II who is excited to solve hard, novel problems: natural language understanding, data accuracy at scale, agent evaluation, and translating…
Added 10 mins ago
RA
Senior Software Engineer, Full Stack - Reporting Product
Rad AI
San Francisco, CA
- $150,000 to $224,000 USD / year
We’re seeking a Senior Software Engineer with full stack (any mix of front end, backend, and database) experience to join our team building the future of radiology. These roles will work…
Added 11 mins ago
Lead Site Reliability Engineer
Humana Inc.
Louisville, KY
The Lead Site Reliability Engineer coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of…
Added 11 mins ago
Sr Technical Security Product Owner
Humana Inc.
Dallas, TX · Fort Lauderdale, FL · Louisville, KY · Tampa, FL
You love breaking and building - you're passionate about quality and security, and you can point to specific instances where you found problems, fixed them, and made a dev team's life…
Added 12 mins ago
AT
Field Service Engineer
Agilent Technologies Inc
Remote, United States
- $37.61 to $58.77 USD / hour
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services,…

Agilent Technologies Inc

Remote Technical Support Engineer

Santa Clara, CA, United States
Wilmington, DE, United States

$28.85 to $54.09 USD / hour

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Job details

Pay: $28.85 to $54.09 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Description

As a Remote Technical Support Engineer, you will join Agilent's CrossLab Online Technical Support Team, providing remote hardware, software, and application support to customers across the U.S. and Canada. Serving as a first point of contact, you will troubleshoot technical issues, guide customers through solutions by phone and email, and partner with internal technical experts when escalation is needed. This entry-level opportunity is ideal for science graduates who are eager to apply their laboratory knowledge in a customer-facing technical support environment while building expertise in analytical instrumentation and chromatography. Success in this role requires strong communication skills, a customer-focused mindset, and the ability to solve technical problems quickly and effectively through remote support.

Work Schedule & Location

Work Hours: Candidates must be available to work 8:00 AM to 5:00 PM Pacific Time, Monday through Friday.
Work Arrangement: This position is currently fully remote. However, the role may transition to a hybrid work model in the future based on business needs and team requirements.

Qualifications

Minimum Qualifications

Bachelor's degree in Chemistry, Biochemistry, Biology, Microbiology, or a related STEM field.
Strong verbal and written communication skills with the ability to support customers via phone, email, and remote troubleshooting tools.
Demonstrated analytical thinking and logical problem-solving abilities.
Customer-focused mindset with a commitment to delivering timely, high-quality support.
Interest in technical support, analytical instrumentation, and customer-facing problem resolution.
Ability to learn and support technical products, software, and laboratory workflows.
Basic knowledge of Microsoft Windows and computer systems.

Preferred Qualifications

Recent science graduate interested in launching a career within the analytical instrumentation industry.
Strong STEM aptitude with a passion for troubleshooting and solving complex technical problems.
Ability to confidently guide customers through technical issues remotely using clear, step-by-step communication.
Prior laboratory experience through coursework, research, internships, or professional employment.
Exposure to analytical instrumentation, chromatography, spectroscopy, genomics, or related laboratory technologies.
Experience working with Agilent instruments or laboratory systems preferred.
Previous customer service, help desk, technical support, or laboratory support experience is a plus.
Curiosity, adaptability, and a strong desire to learn new technologies and scientific applications.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 16, 2026 or until the job is no longer posted.

The full-time equivalent pay range for this position is $28.85 - $54.09/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

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