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Added 5 mins ago
Project Manager
City of New York
New York City, NY
The NYC Department of Design and Construction, Division of Safety & Site Support, is seeking a Project Manager within the Office of Construction Safety (OCS). The selected candidate will…
Added 5 mins ago
Program Manager, Developmental Disabilities, Bureau of Children, Youth, Families & Developmental Disabilities
City of New York
Long Island City, NY
- Work closely with Data and Program Quality Analysts in the Bureau to identify meaningful metrics for the I/DD portfolio of programs and develop a data reporting process.
Added 5 mins ago
Quality Management Specialist, Bureau of Hepatitis, HIV, and STI
City of New York
Long Island City, NY
- In conjunction with the Manager, propose and implement protocols for reviewing and analyzing performance and quality management data to inform program improvement.
Added 5 mins ago
Public Health Adviser, Bureau of Public Health Clinics
City of New York
New York City, NY
Participate in quality improvement initiatives, staff meetings, and training sessions to strengthen program effectiveness and service delivery.
Added 5 mins ago
Director of Extended Leaves & Benefits
City of New York
New York City, NY
6. Leadership, Program Oversight, and Continuous Improvement
Added 6 mins ago
Warehouse Manager
Wacker Chemical
Adrian, MI
we are looking for you as a(n)Warehouse Manager.
Added 7 mins ago
AI
Custodial Account Manager
ABM Industries
Kalamazoo, MI
- $45,000 to $47,000 USD / year
Develop operational improvement plans and implements process changes within assigned buildings.
Added 7 mins ago
AI
Custodial Account Manager
ABM Industries
Kalamazoo, MI
- $45,000 to $47,000 USD / year
Develop operational improvement plans and implements process changes within assigned buildings.
Added 7 mins ago
Engineering Manager, DevOps & Platform Engineering
Ford Motor Company
Dearborn, MI
We’re looking for an experienced Engineering Manager to lead and grow our DevOps team . This leader will shape the team’s direction, strengthen its operating practices, and help engineering…
Added 7 mins ago
PR
Certified Recreational Therapist (CTRS) Full Time Inpatient Adults
Pine Rest Christian Mental Health Services
Grand Rapids, MI
- Full-time
…psycho-educational interventions, to plan, organize and implement a program of ancillary services. Assesses patients' capabilities, needs, interests and goals and designs an individualized…
Added 7 mins ago
Clinical Coordinator - Rehab
Tenet Healthcare
Detroit, MI
…evaluating patient care provided by nursing staff. Assists in Process Improvement activities. Works with the interdisciplinary team to problem-solve system and unit-based issues. Provides…
Added 7 mins ago
Clinical Dietitian Ketogenic and Neurology
Tenet Healthcare
Detroit, MI
5. Maintains hospital and departmental policies, procedures, objectives, process improvement and provides input on improving processes and ways to provide high quality patient care.
Added 17 mins ago
CW
Safety Analyst
Clean Water Services
Hillsboro, OR
- $39.07 to $53.72 USD / hour
…ensure compliance with the CWS General Safety Policy and Safety Program Manual. Serves as a department liaison and actively participates in CWS coordination teams to develop, implement, and…
Added 24 mins ago
Patient Care Technician - Dialysis
Fresenius Medical Care
Caldwell, ID
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 24 mins ago
Critical Situation Manager (CSM)
Leidos
Meridian, ID
Leidos is seeking a Critical Situation Manager (CSM) to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning,…
Added 24 mins ago
Solid Waste Engineer
Idaho Division of Human Resources
Boise, ID
· Provide recommendations to the Solid Waste Program Manager for decision-making on non-routine or complex technical design matters.
Added 35 mins ago
PATH MANAGER
City of New York
Bronx, NY
DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency…
Added 40 mins ago
J
Senior Compliance Associate, Issues Management
Jobgether
Remote, United States
- $91,500 to $126,400 USD / year
…insights that support risk-based decision-making and continuous improvement. The position involves close collaboration with teams across Compliance, Risk, Engineering, Operations, and…
Added 40 mins ago
IT Program Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Program Manager based in the United States.
Added 42 mins ago
Retail Assistant Store Manager
The ODP Group
Baton Rouge, LA · Denham Springs, LA
Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
Added 59 mins ago
VH
Clinical Laboratory Scientist (Ancillary Testing Coordinator)
Veterans Health Administration
Columbia, MO
- $100,350 to $130,458 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 59 mins ago
VH
PHYSICIAN ASSISTANT (Cardio)
Veterans Health Administration
Columbia, MO
- $110,000 to $180,000 USD / year
Successfully passed the PA National Certifying Exam (PANCE) (or are you in the process to taking the exam) ~AND~
Added 59 mins ago
VH
Physician (Geriatrics)- Associate Director for Education and Evaluation
Veterans Health Administration
Miami, FL
- $216,577 to $319,723 USD / year
…evaluation of all GRECC medical education and training programs. Program evaluation and continuous quality improvement are central to this role, ensuring that education initiatives achieve…
Added 59 mins ago
VH
Licensed Practical Nurse- Home Based Primary Care
Veterans Health Administration
Bismarck, ND
- $61,361 to $79,772 USD / year
…complex nursing care, coordinates services, supports daily program operations, and helps ensure Veterans and their families receive safe, respectful, and responsive…
Added 59 mins ago
VH
Licensed Practical Nurse- Women's Health
Veterans Health Administration
Fargo, ND
- $37,816 to $68,824 USD / year
Participates in team performance improvement and sustainment activities to optimize team efficiency and care delivery to patients.

AGI Cargo LLC

Quality Manager - Cargo Operation

San Francisco, CA, United States

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Job details

Apply by: Dec 16, 2026
Experience: 3+ years of experience in operations, quality control, or data analysis, preferably in logistics or cargo handling.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description:

The Quality Manager plays a critical role in driving operational excellence by capturing, validating, and analyzing key performance data to ensure real-time visibility and alignment across the operation. This role is designed to bridge the gap between strategic leadership objectives and day-to-day execution by transforming how KPIs are tracked and utilized. Operating in a data dependent environment, this individual will serve as the operational anchor for performance monitoring and improvement.

Why This Role Matters:

This position directly addresses a critical gap in our operation. By ensuring real time KPI visibility and reinforcing data accountability at all levels, the Quality Manager enables faster decision making, operational alignment, and strategic clarity. This role also ensures long-term resilience by serving as a backup to the current reporting function and helping to build a culture of data driven performance.

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job Responsibilities:

KPI Validation & Monitoring: Proactively track and validate daily operational KPIs to ensure accuracy, timeliness, and visibility across all departments.
Performance Analysis & Reporting: Develop daily, weekly, and monthly reports with actionable insights to help guide operations leadership and frontline supervisors in decision making.
Operational Trend Analysis: Identify patterns and anomalies in real-time to drive continuous improvement and eliminate reactive management approaches.
Process Oversight Across Key Areas:
Line Haul Departures – Monitor on-time performance, flag delays, and differentiate controllable vs. uncontrollable delays.
Flight Departure Optimization – Analyze delay codes to identify and reduce operational bottlenecks.
Scan Compliance – Validate container scan compliance from origin to destination to reduce exceptions.
Ramp Operations – Track aircraft performance issues tied to labor and procedural deficiencies.
Build Plan Execution – Ensure compliance with LDM timing and container planning accuracy.
Rolled Freight Analysis – Distinguish between A2G and G2A issues to better isolate root causes.
Risk Mitigation & Continuity: Act as a critical backup to the existing Data & Reporting Lead, preserving institutional knowledge and minimizing operational risk tied to single person dependency.
Stakeholder Collaboration: Serve as a centralized resource for operational teams, supervisors, and leadership to ensure transparency, consistency, and engagement with the KPI process.

Safety, Security and Compliance:

All AGI Team members have a responsibility and duty while at work to:

Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.

Physical Requirements:

Must be able to lift up to 10 pounds occasionally.
Must be able to sit for long periods.
Must be able to use close vision.
Must have manual dexterity for typing.

Knowledge, Skills, and Abilities

Education:
Bachelor’s degree in business, Operations, Data Analytics, or related field (or equivalent experience in operation).
Experience:
3+ years of experience in operations, quality control, or data analysis, preferably in logistics or cargo handling.
Skills:
Exceptional leadership and team management skills.
Strong analytical, problem-solving, and decision-making abilities.
High proficiency in Microsoft Excel and other financial tools.
Excellent communication and interpersonal skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Proficient in Microsoft Excel, Power BI, and other reporting tools; familiarity with cargo/logistics data systems is a plus.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills and the ability to translate data into operational strategy.
Proven ability to work cross-functionally and lead process improvements in a fast-paced environment.

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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