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Restoration Operations Manager
GPAC
Salem, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Salem, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold, and…
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Restoration Operations Manager
GPAC
Medford, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Medford, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold, and…
Added just now
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Restoration Operations Manager
GPAC
Hillsboro, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Hillsboro, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold,…
Added just now
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Restoration Operations Manager
GPAC
Gresham, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Gresham, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold, and…
Added just now
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Restoration Operations Manager
GPAC
Grants Pass, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Grants Pass, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold,…
Added 3 mins ago
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Store Lead
The Men's Wearhouse, LLC
Fargo, ND · Fargo
- $15.99 to $20.79 USD / hour
Participates in driving business outreach opportunities and communicates leads to Store Manager.
Added 3 mins ago
Enterprise Events Coordinator
Tailored Shared Services, LLC
Dublin, CA · Dublin
…retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail…
Added 11 mins ago
Operations Coordinator
Morrison & Foerster, LLP
San Francisco, CA
Join MoFo as a Operations Coordinator on our Office Operations team!
Added 13 mins ago
Deputy Operations Manager
Leidos
Concord, MA
Leidos is looking for an individual to work with the Operations Manager to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract. This is an exciting…
Added 13 mins ago
Retail Merchandising & Inventory Supervisor
Staples
Attleboro, MA
…Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our…
Added 13 mins ago
Executive Director, Case Management
Beth Israel Lahey Health
Charlestown, MA
…and operational leadership for the enterprise Case Management program across all Beth Israel Lahey Health (BILH) facilities. This role will lead the transformation of Case Management…
Added 13 mins ago
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Customer Success Program Manager - Food
Carrier
Beverly, MA
- $79,000 to $158,000 USD / year
We are seeking a data driven, client facing Customer Success Food Program Manager to lead complex, high-value visibility programs across our global food industry vertical. As a part of…
Added 13 mins ago
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Store Manager
Jetro Holdings, Inc
New Bedford, MA
- $39.66 to $40.99 USD / hour
The Store Manager is responsible for overseeing all aspects of Retail, Grocery and Warehouse operations, including financial performance, compliance, inventory management, customer service,…
Added 13 mins ago
Sustainment Financial Analyst (P2) *HYBRID*
RTX Corporation
tewksbury, MA
The Global Patriot Sub Strategic Business Unit within the Land & Air Defense Systems (LADS) Strategic Business Unit of Raytheon is seeking a highly motivated and self-driven early in career…
Added 13 mins ago
Senior Manager - Strategy Analysis (Hybrid)
RTX Corporation
woburn, MA
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 13 mins ago
Startup Program Manager
IBM
Cambridge, MA
In the role of Startup Program Manager, you will be a part of this fast-paced team, responsible for the success of a portfolio of startups achieved through delivery excellence. You will…
Added 13 mins ago
Sr Sales Training Manager - East Coast Remote
ThermoFisher Scientific
Cambridge, MA · Waltham, MA
The Sr Manager, Sales Training will be a part of the Pharma Services Group Sales Training team in the Commercial Operations Group. This individual will share responsibilities for the…
Added 14 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Boston, MA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 14 mins ago
DevOps Engineer III
Deloitte
Boston, MA
…accelerate delivery, improve reliability, and modernize engineering operations. As a Senior Consultant in Engineering Foundry, AI & E/EaaS - DevOps, you will support the design,…
Added 14 mins ago
Life Sciences CRM Global Delivery Lead
Deloitte
Boston, MA
7+ years delivering go to market strategy operations in the Life Sciences Industry.
Added 14 mins ago
Advanced Specialist, Portfolio Management (Enterprise Learning)
Pearson
Boston, MA
If you are energized by building learning products that help organizations grow, adapt, and prove real business impact, this role offers the chance to shape two of Pearson's enterprise…
Added 14 mins ago
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M365 Support Engineer
TEKsystems
Boston, MA
- $40 to $55 USD / hour
…keep at 40 hours) They will be on call every other week. The manager said about 98% of their time will be during core business…
Added 14 mins ago
Administrative Relationship Manager Leader
EY
Boston, MA
Join our Enterprise Support Services (ESS) team and you’ll be an integral part of our business enablement function that keeps our organization running strong. The Administrative Services…
Added 14 mins ago
TB
PM Production Manager - Boston Bakery
Tatte Bakery & Cafe
Boston, MA
- $71,000 to $89,000 USD / year
Shift Schedule: 3:00 PM to 11:00 PM. The Bakery PM Manager may need to arrive earlier or stay later depending on business needs.
Added 14 mins ago
Venue Director
City Winery
Boston, MA
General Manager (AGM) oversees all front-of-house operations and provides

AGI Cargo LLC

Quality Manager - Cargo Operation

San Francisco, CA, United States

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Job details

Apply by: Dec 16, 2026
Experience: 3+ years of experience in operations, quality control, or data analysis, preferably in logistics or cargo handling.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description:

The Quality Manager plays a critical role in driving operational excellence by capturing, validating, and analyzing key performance data to ensure real-time visibility and alignment across the operation. This role is designed to bridge the gap between strategic leadership objectives and day-to-day execution by transforming how KPIs are tracked and utilized. Operating in a data dependent environment, this individual will serve as the operational anchor for performance monitoring and improvement.

Why This Role Matters:

This position directly addresses a critical gap in our operation. By ensuring real time KPI visibility and reinforcing data accountability at all levels, the Quality Manager enables faster decision making, operational alignment, and strategic clarity. This role also ensures long-term resilience by serving as a backup to the current reporting function and helping to build a culture of data driven performance.

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job Responsibilities:

KPI Validation & Monitoring: Proactively track and validate daily operational KPIs to ensure accuracy, timeliness, and visibility across all departments.
Performance Analysis & Reporting: Develop daily, weekly, and monthly reports with actionable insights to help guide operations leadership and frontline supervisors in decision making.
Operational Trend Analysis: Identify patterns and anomalies in real-time to drive continuous improvement and eliminate reactive management approaches.
Process Oversight Across Key Areas:
Line Haul Departures – Monitor on-time performance, flag delays, and differentiate controllable vs. uncontrollable delays.
Flight Departure Optimization – Analyze delay codes to identify and reduce operational bottlenecks.
Scan Compliance – Validate container scan compliance from origin to destination to reduce exceptions.
Ramp Operations – Track aircraft performance issues tied to labor and procedural deficiencies.
Build Plan Execution – Ensure compliance with LDM timing and container planning accuracy.
Rolled Freight Analysis – Distinguish between A2G and G2A issues to better isolate root causes.
Risk Mitigation & Continuity: Act as a critical backup to the existing Data & Reporting Lead, preserving institutional knowledge and minimizing operational risk tied to single person dependency.
Stakeholder Collaboration: Serve as a centralized resource for operational teams, supervisors, and leadership to ensure transparency, consistency, and engagement with the KPI process.

Safety, Security and Compliance:

All AGI Team members have a responsibility and duty while at work to:

Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.

Physical Requirements:

Must be able to lift up to 10 pounds occasionally.
Must be able to sit for long periods.
Must be able to use close vision.
Must have manual dexterity for typing.

Knowledge, Skills, and Abilities

Education:
Bachelor’s degree in business, Operations, Data Analytics, or related field (or equivalent experience in operation).
Experience:
3+ years of experience in operations, quality control, or data analysis, preferably in logistics or cargo handling.
Skills:
Exceptional leadership and team management skills.
Strong analytical, problem-solving, and decision-making abilities.
High proficiency in Microsoft Excel and other financial tools.
Excellent communication and interpersonal skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Proficient in Microsoft Excel, Power BI, and other reporting tools; familiarity with cargo/logistics data systems is a plus.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills and the ability to translate data into operational strategy.
Proven ability to work cross-functionally and lead process improvements in a fast-paced environment.

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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