Logistics Supervisor

Job Summary

The Logistics Supervisor provides leadership and direction within the Logistics department to Logistics Analysts and others within their assigned groups on a daily basis to ensure all activities are performed in accordance with corporate logistics procedures. Implements appropriate tracking tools to ensure the achievement of all departmental Key Performance Indicators (KPIs).

Responsibilities

• Effectively supervise groups within Logistics to ensure all customer requirements are met.

• Provide guidance on the escalation process. Review processes to ensure adherence to policy and adjust accordingly.

• Review daily workloads to ensure adequate availability of resources. Ensure the development, updates, and maintenance of Standard Operating Procedures (SOPs) and work instructions are complete and can be followed.

• Provide leadership in ongoing cost reduction and continuous improvement programs and projects.

• Anticipate and resolve day-to-day issues, complete root cause failure analyses, and take corrective actions.

• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, and carriers.

• Communicate freight transportation information to customers or suppliers using transportation management systems, electronic logistics marketplaces, or electronic freight information systems to improve efficiency, speed, or quality of transportation services.

• Implement specific customer requirements, such as internal reporting or customized transportation metrics.

Personal Qualities

• Ability to work well in a fast-paced, ever-changing environment.

• Ability to coordinate schedules and perform managerial duties.

• Strong leadership skills.

• Excellent attention to detail.

• Ability to handle pressure and meet deadlines.

Qualifications

• Bachelor's degree or equivalent work experience.

• Excellent verbal, written, and telephone communication skills.

• 3+ years of logistics experience.

• Strong systems skills, including proficiency with integrated software applications.

• Strong critical thinking and problem-solving abilities.

• Computer and software knowledge, including computer processing skills.

• Strong organizational skills.

• Excellent customer service skills.

Working Conditions

• Office environment.

Minimum Education

• Bachelor's degree or equivalent work experience.

Disclaimer

This job description does not constitute a contract between the employee and the employer. Job duties may change at the discretion of the employer, and/or the employer may request that the employee perform duties that are not listed in the job description.