Logistics Supervisor

Job Summary The Logistics Supervisor provides leadership and direction within the Logistics department to Logistics Analysts and others within their assigned groups on a daily basis to ensure all activities are performed in accordance with corporate logistics procedures. Implements appropriate tracking tools to ensure the achievement of all departmental Key Performance Indicators (KPIs).

Responsibilities

• Effectively supervise groups within Logistics to ensure all customer requirements are met.
• Provide guidance on the escalation process. Review processes to ensure adherence to policy and adjust accordingly.
• Review daily workloads to ensure adequate availability of resources. Ensure the development, updates, and maintenance of Standard Operating Procedures (SOPs) and work instructions are complete and can be followed.
• Provide leadership in ongoing cost reduction and continuous improvement programs and projects.
• Anticipate and resolve day-to-day issues, complete root cause failure analyses, and take corrective actions.
• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, and carriers.
• Communicate freight transportation information to customers or suppliers using transportation management systems, electronic logistics marketplaces, or electronic freight information systems to improve efficiency, speed, or quality of transportation services.
• Implement specific customer requirements, such as internal reporting or customized transportation metrics.

Personal Qualities

• Ability to work well in a fast-paced, ever-changing environment.
• Ability to coordinate schedules and perform managerial duties.
• Strong leadership skills.
• Excellent attention to detail.
• Ability to handle pressure and meet deadlines.

Qualifications

• Bachelor's degree or equivalent work experience.
• Excellent verbal, written, and telephone communication skills.
• 3+ years of logistics experience.
• Strong systems skills, including proficiency with integrated software applications.
• Strong critical thinking and problem-solving abilities.
• Computer and software knowledge, including computer processing skills.
• Strong organizational skills.
• Excellent customer service skills.

Working Conditions

• Office environment.

Minimum Education

• Bachelor's degree or equivalent work experience.

Disclaimer This job description does not constitute a contract between the employee and the employer. Job duties may change at the discretion of the employer, and/or the employer may request that the employee perform duties that are not listed in the job description.