Remote jobs in the United States

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Added 4 hours ago
Data Entry Assistant
DLN Consulting Group
Remote, United States
DLN Consulting Group is seeking a detail-oriented and reliable Data Entry Assistant to support our operations team. You will be responsible for accurately entering, maintaining, and…
Added 4 hours ago
Data Entry Assistant
DLN Consulting Group
Remote, United States
DLN Consulting Group is seeking a detail-oriented and reliable Data Entry Assistant to support our operations team. You will be responsible for accurately entering, maintaining, and…
Added 4 hours ago
Data Entry Assistant
DLN Consulting Group
Remote, United States
DLN Consulting Group is seeking a detail-oriented and reliable Data Entry Assistant to support our operations team. You will be responsible for accurately entering, maintaining, and…
Added 12 hours ago
Associate Director, Growth Marketing
DEPT®
Remote, United States
DEPT® is looking for an Associate Director, Growth Marketing, Americas, who treats marketing as part of the commercial engine, not a separate function. Someone who can connect marketing,…
Added 15 hours ago
Pharmacy Advocate Technician Advanced
Ascension
Remote, United States
Schedule: Rotating shift | Full-time
Added 16 hours ago
Cloud Native Architect, Federal
Everpure
Remote, United States
This type of work - work that changes the world - is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
Added 16 hours ago
Coding Auditor
Ascension
Remote, United States
1 year of experience required
Added 16 hours ago
Commodity Performance Lead
RTX
Remote, United States
Qualifications You Must Have:
Added 17 hours ago
AH
Registered Nurse (RN) - Telehealth weekend on-call
Adaptive Home Health
Remote, United States
- $300 to $400 USD / day
- Active and unrestricted RN license required · - BLS certification required
Added 17 hours ago
Associate WordPress Developer
SpecterOps
Remote, United States
SpecterOps is seeking an Associate Web Developer with WordPress experience to support the ongoing development, optimization, and maintenance of our public-facing web presence.
Added 20 hours ago
Director, Consulting
Stitch Consulting Services, Inc.
Remote, United States
Must possess legal authorization to work in the United States or Canada without requiring employer sponsorship, both presently and in the future
Added 21 hours ago
Field Office Technician
MANTECH
Remote, United States
Bachelor’s degree with 10+ years of experience in IT and field/user support roles; or an Associate degree with 12+ years of experience; or 14+ years of relevant experience.
Added 21 hours ago
SN
Associate General Counsel - Technology and Privacy
Southern New Hampshire University
Remote, United States
- $156,160 to $249,904 USD / year
Employees must reside in, and work from, one of the above approved states
Added 23 hours ago
TB
Full Charge Bookkeeper
The Boutique COO
Remote, United States
- From $30 USD / hour
Tech-Savvy Doers: You are comfortable with a variety of web-based financial and accounting tools including Quickbooks Online.
Added 1 day ago
Work From Home - Benefits Support Associate
AO Garcia Agency
Remote, United States
Added 1 day ago
Work From Home - Benefits Support Associate
AO Garcia Agency
Remote, United States
Added 1 day ago
Work From Home - Benefits Support Associate
AO Garcia Agency
Remote, United States
Added 1 day ago
Marketing Associate
SZNS Solutions LLC
Remote, United States
We’re seeking a motivated and enthusiastic Marketing Associate to join our Marketing & Communications team. This entry-level role is ideal for someone passionate about digital marketing,…
Added 1 day ago
Director of Pharma Partnerships, Expanded Access
myTomorrows
Remote, United States
For candidates in North America, to ensure seamless collaboration with our teams, applicants must reside within the EST or CST time zones
Added 1 day ago
Senior Client Partner
Stitch Consulting Services, Inc.
Remote, United States
Coach Associate Client Partners and Client Partners on commercial discipline, executive communication, and strategic selling (without direct people management).
Added 1 day ago
Senior Databricks Data Analyst
Stitch Consulting Services, Inc.
Remote, United States
Design KPI frameworks, segmentation and lifecycle strategy, identity and customer 360 support, audits, methodology contributions, and QBR/EBR participation.
Added 1 day ago
Associate Director Technical Producer
Stitch Consulting Services, Inc.
Remote, United States
As an Associate Director, Technical Producer, you lead a team of Technical Producers (aka Stitch's version of email developers) and set the technical bar. You’re a people leader first and a…
Added 1 day ago
Customer Success Manager - Central Region - US Remote
Motorola Solutions, Inc.
Remote, United States
Must have 911 Dispatch experience as it is required for this position
Added 1 day ago
OT
Solutions Architect
Optima Tax Relief
Remote, United States
- $125,000 to $135,000 USD / year
Support legacy system modernization initiatives, including data migration and refactoring.
Added 1 day ago
Strategic Partnerships Manager, Healthcare Data
Protege
Remote, United States
…company that succeeds will be one of the largest in AI - and in…

Closed listing

Affirm

Customer Operations Associate I

Remote, United States

$50,000 to $70,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $50,000 to $70,000 USD / year
Experience: 1-3 years required experience interacting with customers in an omnichannel environment (phone, email, chat, etc)
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Affirm, we exist for the moments that matter - giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

Affirm seeks to provide better financial products to improve the lives of consumers and we are looking for an Operations Associate who will join our team to humbly serve our customers. As part of our Customer Operations team, Operations Associates ensure timely and accurate resolution of complex customer inquiries through omni-channel communication, and partner with cross-functional teams to implement new systems and products. Our ideal candidate is ready to learn and develop their career as a part of a dynamic and collaborative team.

What You'll Do

Resolve escalated customer inquiries via predominantly email, with occasional need for phone calls to support customers.
Responsible for maintaining a high level of professionalism and maintaining excellent Quality Assurance scores with clients while working to establish a positive rapport
Utilization of your in-depth product and financial knowledge to communicate, investigate, and resolve customer issues on a larger variety of case types.
Participate and assist in ongoing training to develop new skills and responsibilities
Help identify trends and areas of improvement including agent coaching, quality monitoring and product features
Participate in the incubation phase of new products and features and assist with ad-hoc projects as needed
Responsible for independently managing schedules and emails channels in order to drive higher productivity performance and quality scores.
Proactive willingness to collaborate cross-functionally with other Affirm teams to analyze, assess and resolve complex customer issues
Opportunity to participate in voluntary specialized processes in addition to day to day responsibilities
Initiate document creation, including meeting minutes, N-Pagers, and procedural updates

What We Look For

Willingness to support operation functions on evenings, weekends and public holidays
Excellent verbal and written communication skills
Proficient in both English and French
Capable of delivering high quality work independently and/or virtually while remaining flexible in a fast-growth environment
1-3 years required experience interacting with customers in an omnichannel environment (phone, email, chat, etc)
Experience within the financial industry is a plus
Sound judgment and proactive problem solving skills
Ability to apply analytical thinking in decision making with keen organizational skills and attention to detail
Team player with an interest in collaborating with and learning from cross-functional partners
Strong follow-through and ability to manage competing priorities
Mac (iOS) and Google Workspace (formerly G Suite) knowledge a plus
Comfortable with working with Key Performance Indicators (KPIs) to assess and drive performance

Pay Grade - B

Equity Grade - 1

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $50,000 - $70,000

USA base pay range (all other U.S. states) per year: $44,000 - $64,000

Please note that visa sponsorship is not available for this position.

Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

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Remote jobs in the United States