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Added 7 mins ago
G
Insurance Defense Litigation Associate (3+ yrs)
GPAC
Saint Louis, MO
- $105,000 to $165,000 USD / year
…on delivering high-quality legal representation, exceptional client service, and practical, cost-effective litigation strategies. Attorneys are encouraged to take ownership of their files…
Added 23 mins ago
G
Real Estate Litigation Attroney
GPAC
Charlotte, NC
- $160,000 to $210,000 USD / year
A full-service Am Law 200 firm, is seeking a Litigation Associate to join our Charlotte, North Carolina office. The ideal candidate will have 5-15 years of litigation experience and a…
Added 24 mins ago
Employment Attorney
GPAC
Greenville, SC
- Excellent judgment, professionalism, and client-service skills
Added 25 mins ago
G
Medical Director - Carson City, NV
GPAC
South Lake Tahoe, CA
- $135,000 to $180,000 BBD / year
I am seeking a Medical Director for a full-service veterinary hospital that places the care, diagnosis, and treatment of pets as their primary concern. The individual in this role will…
Added 26 mins ago
G
Medical Director - Carson City, NV
GPAC
Genoa, NV
- $135,000 to $180,000 BBD / year
I am seeking a Medical Director for a full-service veterinary hospital that places the care, diagnosis, and treatment of pets as their primary concern. The individual in this role will…
Added 26 mins ago
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Medical Director - Andover, Massachusetts
GPAC
Andover, MA
- $150,000 to $185,000 BBD / year
I am seeking a Medical Director for a full-service veterinary hospital that places the care, diagnosis, and treatment of pets as their primary concern. The individual in this role will…
Added 26 mins ago
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Medical Director - Carson City, NV
GPAC
Lemmon Valley-Golden Valley, NV
- $135,000 to $180,000 BBD / year
I am seeking a Medical Director for a full-service veterinary hospital that places the care, diagnosis, and treatment of pets as their primary concern. The individual in this role will…
Added 27 mins ago
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Commercial Litigation Attorney
GPAC
Florissant, MO
- $120,000 to $160,000 USD / year
Ability to manage multiple matters while providing exceptional client service.
Added 27 mins ago
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Medical Director - Carson City, NV
GPAC
Spanish Springs, NV
- $135,000 to $180,000 BBD / year
I am seeking a Medical Director for a full-service veterinary hospital that places the care, diagnosis, and treatment of pets as their primary concern. The individual in this role will…
Added 27 mins ago
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Commercial Litigation Attorney
GPAC
Chesterfield, MO
- $120,000 to $160,000 USD / year
Ability to manage multiple matters while providing exceptional client service.
Added 27 mins ago
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Commercial Litigation Attorney
GPAC
Arnold, MO
- $120,000 to $160,000 USD / year
Ability to manage multiple matters while providing exceptional client service.
Added 29 mins ago
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Medical Director - Carson City, NV
GPAC
Verdi, NV
- $135,000 to $180,000 BBD / year
I am seeking a Medical Director for a full-service veterinary hospital that places the care, diagnosis, and treatment of pets as their primary concern. The individual in this role will…
Added 29 mins ago
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Litigation Practice Support Specialist
GPAC
Belton, MO
- $50,000 to $70,000 USD / year
Collaborate with attorneys to ensure efficient case management and high-quality client service
Added 29 mins ago
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Litigation Practice Support Specialist
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Kansas City, MO
- $50,000 to $70,000 USD / year
Collaborate with attorneys to ensure efficient case management and high-quality client service
Added 29 mins ago
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Commercial Litigation Attorney
GPAC
Saint Louis, MO
- $120,000 to $160,000 USD / year
Ability to manage multiple matters while providing exceptional client service.
Added 29 mins ago
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Litigation Practice Support Specialist
GPAC
Platte City, MO
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Added 29 mins ago
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Medical Director - Carson City, NV
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Added 33 mins ago
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Added 33 mins ago
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Added 33 mins ago
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Medical Director - Carson City, NV
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Added 37 mins ago
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AFC Industries

Customer Support

Muscatine, IA, United States

$20 to $28 USD / hour

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Job details

Pay: $20 to $28 USD / hour
Posting language: English
Posted: Oct 20, 2026

Original job description

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

Mission: To execute the operating model consistently by delivering for customers every day.

The Customer Support Team Member is responsible for ensuring customer requests, order activity, and administrative processes are completed accurately, efficiently, and in accordance with established requirements. This role supports the Account Management team by reviewing contracts, entering and maintaining orders, monitoring the order board, and communicating potential issues before they impact customers.

The Customer Support Team Member serves as an important link between customers, Account Managers, and internal departments. Success in this role requires strong attention to detail, organization, responsiveness, and the ability to manage a high volume of transactions while maintaining accuracy.

KEY RESPONSIBILITIES

Contract Review
Order Entry & order board
Communicate potential issues to the Account Manager or Leads
Assist Account Managers
Primary Measures
Order accuracy
Order Volume
Administrative accuracy
Follow applicable policies, procedures, and work
Support department and continual improvement
Execute all other duties as

PERFORMANCE/PROFESSIONAL SKILLS EXPECTATIONS

This position is expected to meet the following expectations:

Customer Focus – Demonstrates a commitment to providing professional, responsive, and courteous service to customers and internal stakeholders.
Accuracy and Attention to Detail – Completes work accurately, thoroughly, and in accordance with established procedures and requirements.
Communication – Communicates clearly, professionally, and in a timely manner with customers, vendors, coworkers, and management.
Organization and Time Management – Effectively prioritizes responsibilities, manages multiple tasks, and meets established deadlines.
Teamwork and Collaboration – Works cooperatively with others and contributes to a positive, respectful, and productive work environment.
Accountability – Takes ownership of assigned responsibilities, follows through on commitments, and promptly addresses issues or concerns.
Problem Solving – Identifies problems, evaluates available information, and takes appropriate action or seeks assistance when necessary.
Professionalism – Maintains a professional attitude, appearance, work ethic, and conduct consistent with company expectations.
Quality and Compliance – Follows applicable company policies, procedures, work instructions, and ISO-related requirements and maintains accurate documentation.
Continuous Improvement – Identifies opportunities to improve processes, efficiency, accuracy, customer service, and overall business performance.
Confidentiality and Integrity – Protects confidential information and conducts all business activities with honesty, integrity, and sound judgment.

WORK ENVIRONMENT

Environment: Manufacturing/Office/Hybrid/Onsite/Remote

Physical Requirements: Ability to sit and work at a computer for extended periods, frequent use of keyboard, mouse, telephone, and other office equipment in an indoor climate-controlled setting, moderate standing, walking, bending, squatting, and occasional lifting of up to 10 pounds from floor to desk height and minimal overhead lifting

PPE: As required by specific site

Travel Requirements: N/A

QUALIFICATIONS & COMPETENCE

Education: Associate degree in Business, Business Administration, Supply Chain, Operations, Distribution, or a related field preferred.

Experience:

1–3 years of experience in customer service, order entry, sales support, administrative support, inside sales, or a related role preferred.
Experience processing customer orders or working with an ERP, order management, or business system preferred.
Experience reviewing documents, purchase orders, contracts, or customer requirements
Experience working in a high-volume, deadline-driven environment
Experience supporting customers or internal sales/account management teams

Knowledge & Skills:

CRM, order management, and other business systems
Microsoft Office Products
ERP Systems

Certifications/Licenses: N/A

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. Duties and responsibilities may be modified as business needs change.

Working Hours: 8AM-4:30PM, Monday-Friday

Hourly Pay: $20.00-28.00

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

We are an AA/EEO/Veterans/Disabled employer.

#AFC123

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More about this job

Skills

Customer service
Attention to detail
Communication skills
Time management
Teamwork
Collaboration
Problem solving
Regulatory compliance
Documentation
Process improvement
Improve business processes
Confidentiality
Office equipment
Supply chain management
Sales
Administrative support
Process customer orders
ERP
Microsoft Office

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