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Deputy Digitization Lead
FM Talent Source
United States
Ten (10)+ years of experience in project management, program management, management consulting, business operations, or a related field.
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VT
Project Assistant
Virginia Tech
Blacksburg, VA
- $22 to $26 USD / hour
Internship, coursework, volunteer experience, or previous employment involving project coordination, research, program support, business operations, or administration.
Added 1 min ago
Sr. R&D IT Manager
4D Molecular Therapeutics
Emeryville, CA
…(BLA) and commercial launch. Reporting to the Sr. Director, IT Business Partner, R&D, the Sr. R&D IT Manager, provides hands-on technology leadership and serves as the IT System Owner for…
Added 2 mins ago
Medical Science Liaison, Rheumatology - Mid-Atlantic & Foothills
Janssen Scientific Affairs, LLC Legal Entity
Charlotte, NC · KY · NC · TN · SC · Louisville, KY · IN · Indianapolis, IN
…partners, R&D, U.S. and Global Medical Affairs teams, Clinical Operations, and appropriate, role defined interactions with Sales and…
Added 2 mins ago
Advisor TIS Desktop Platform Management
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…end-user computing environment across both IT and Operational Technology (OT) organizations. This position is responsible for ensuring the reliability, security, and performance of desktop…
Added 3 mins ago
Systems Engineer
ECS FEDERAL LLC
HUNTSVILLE, AL · QUANTICO, VA
Are you ready to play crucial role in supporting cutting-edge technology for federal law enforcement and scientific organizations? ECS is seeking a highly skilled and motivated Systems…
Added 3 mins ago
Deputy Program Manager
ECS FEDERAL LLC
HUNTSVILLE, AL
The program provides enterprise IT services, application support, infrastructure operations, cloud migration support, and end-user services for forensic examiners, laboratory technicians,…
Added 3 mins ago
DI
Chef Operator, Bridgewater
DIG INN Restaurant Teams
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- $80,000 to $85,000 USD / year
…your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a…
Added 4 mins ago
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Senior Project Manager, Supply Chain
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- $110,300 to $160,000 USD / year
…quality, engineering, and regulatory affairs. The Senior Project Manager represents Supply Chain and Operations on strategic projects and drives execution from concept through…
Added 4 mins ago
CB
Title III Project Director
California Baptist University
CA
- $85,000 USD / year
…regulations and institutional requirements, managing project operations, coordinating stakeholders, monitoring progress toward established objectives, and maximizing the impact and…
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Manager, Data Center Support Services - Catalyst Military Program
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Oracle’s Catalyst Military talent program creates a pathway for transitioning and recently separated service members, veterans, National Guard members, and Reservists to build careers…
Added 6 mins ago
Branch Manager - Georgia Northeast - Flowery Branch, Georgia
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As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
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Branch Operations Lead - Austin South Market- Austin, TX
JPMC page
Austin, TX
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role…
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AB
Full-Time Store Manager Trainee
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- $39.75 USD / hour
- Full-time
Lead by doing at ALDI. Our Store Manager Trainee program prepares you to run your own store through hands-on leadership experience. You'll learn how to manage operations, develop teams, and…
Added 7 mins ago
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Manufacturing Engineering Manager - The Toro Company
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Windom, MN
- $120,000 to $140,000 USD / year
The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world - class equipment to help maintain the environment that…
Added 7 mins ago
MS
MnSCU Academic Professional 4 - Aerospace Program Manager
Minnesota State
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- $31.81 to $46.96 USD / hour
The Aerospace Program Manager provides statewide coordination for implementation of the NASA-federally funded Minnesota Aerospace Skilled Technical Workforce Hub. The position manages…
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z/OS Systems Programmer - ITS3 or ITS4
State of Minnesota
St. Paul, MN
- $33.96 to $61.14 USD / hour
Job Class: Information Technology Specialist 3
Added 7 mins ago
Product Manager II - Adjacent Markets
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Donaldson Mobile Solutions is pursuing growth beyond its established product lines, customers and markets. The Product Manager II - Global Adjacent Markets owns the product strategy and…
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Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
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Black & Veatch’s Infrastructure Advisory Business provides a portfolio of solutions focused on the asset lifecycle, including Asset Management & Operations & Maintenance, Infrastructure…
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Territory Executive - Illinois
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Manager Strategic Risk Adjustment Programs
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Delivery Manager, Healthcare Payer
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As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
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Manager, CAM Business Operations Lead
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Configure and maintain monitoring, alerting, and performance baselines for business-critical systems, and perform capacity planning and tuning to prevent delays and outages. Other…
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Enterprise Account Project Coordinator III (Remote, USA)
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High School Diploma or GED and 6+ years of administrative, project coordination, program support, or business operations experience; OR Associate Degree and 4+ years of related experience;…

AEye, Inc

Customer Program Manager

Pleasanton, CA, United States

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Job details

Experience: 4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Customer Program Manager

Location: Pleasanton, CA (hybrid, in-person at our Pleasanton office) Reports to: Manager, Customer Programs & Field Engineering Type: Full-time Compensation: $130,000–$160,000 base, plus Bonus & RSUs

About the Role

AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. You will be the customer’s day-to-day program lead and the internal owner of commitments, turning what customers need and what contracts require into plans that our teams can execute. This role sits at the intersection of Customer Programs, Field Engineering, Engineering, Operations, Legal, and Finance.

Key Responsibilities

Customer Program Ownership

Serve as the day-to-day program lead for assigned customers, from contract execution through delivery and handoff to support.
Maintain each customer’s commitment baseline (requirements, scope, milestones, deliverables, and assumptions) and run change control for anything that adds scope, cost, or schedule risk.
Own the customer-facing schedule: set expectations on dates, status, and risks, and run regular customer reviews and milestone review materials.
Work with Field Application Engineers and Engineering to triage customer issues and escalations and drive them to resolution.
Translate customer needs into clear, prioritized demand for engineering planning, in partnership with the Technical Program Manager.
Contract-Driven Programs (Space and Government)
Manage programs with formal milestone reviews, contractual deliverables, and milestone-based payments, and track progress against contract obligations.
Support requirements traceability and interface documentation on contract-driven programs, in partnership with systems engineering.
Coordinate flowdown of contract requirements to internal teams and suppliers, working with Legal and Quality & Compliance.
Support customer insight requests, compliance reporting, and data-handling and export-control requirements.

Partner and Supplier Coordination

Coordinate third-party partners, vendors, and subcontractors that support customer programs, including scope, quotes, agreements, deliverables, and schedule.
Track partner commitments, quote expirations, purchase orders, and invoices, and raise slips early.
Work with Operations to align build, assembly, test, and shipment plans with customer commitments.

Business and Financial Coordination

Partner with Finance on program budgets, cost tracking, forecasts, and milestone billing, and support timekeeping and cost-reporting processes.
Work with Legal on contract terms, amendments, NDAs, and export-control obligations.

Process and Cross-functional

Help define, document, and maintain the customer lifecycle process, including handoffs between Sales/BD, Customer Programs, Engineering, and Operations.
Report status, risks, and decisions needed in recurring cross-program reviews.
Maintain program documentation: status reports, risk and issue logs, and decision records.

Required Qualifications

4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Experience communicating directly with customers or external stakeholders, including setting expectations, reporting status, and handling escalations.
Ability to manage schedule, scope, risk, and change across multiple concurrent programs.
Comfortable working day to day with engineers and the technical details of hardware or sensor products. You do not need to be an engineer, but you need to ask good questions and understand the answers.
Strong written communication and documentation skills, and experience with tools such as Jira and Confluence or similar.
Experience coordinating across functions such as Engineering, Operations, Finance, and Legal or Contracts.
Bachelor’s degree in engineering, business, or a related field, or equivalent experience.
Ability to work on-site at our Pleasanton, CA facility on a hybrid schedule.

Preferred Qualifications

Government contracting experience, including milestone-based contracts and prime-to-sub flowdown, with a bonus for space flight hardware programs or builds.
Experience taking programs through formal milestone reviews (such as PDR or CDR) and qualification campaigns.
Exposure to compliance environments such as AS9100/ISO 9001, export control (ITAR/EAR), or controlled information handling.
Partner or supplier oversight experience, including statements of work, quotes, and delivery tracking.
Experience in government, smart infrastructure, or intelligent transportation markets.
Familiarity with requirements management, traceability, or interface control documentation.
Experience in LiDAR, sensors, robotics, automotive, or other hardware product environments, and the ability to flex between product-driven and contract-driven work.

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