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Community Engagement and Advocacy Manager
Tailscale
Remote, United States
…thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for…
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Community Engagement and Advocacy Manager
Tailscale
Remote, United States
…thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for…
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Trainer
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- $19.55 USD / hour
Respond to member questions and concerns in a timely and professional manner and elevate to Team Lead, MIT or Club Manager as needed.
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Senior Portfolio Analytics & Strategy Analyst
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Pittsburgh, PA · New York, NY · Cleveland, OH · Philadelphia, PA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
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Shuttle Driver
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- $20 USD / hour
…of joining the FC team fill out an online application and a manager will be in contact if it's…
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International Scholar Advisor
University of North Carolina- Chapel Hill
NC
2. Serves as Alternate Responsible Officer of the University Exchange Visitor Program (J-1) and as a Designated School Official for F-1 Students.
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RN I - Labor and Delivery - Nights
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Roanoke, VA
Completes manager/director predetermined projects within specified time frame and according to pre-established guidelines.
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Front Desk Agent/ Night Auditor
Holiday Inn Express Los Alamos
Los Alamos, NM
- $16 to $17 USD / hour
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the "Guest Response Program" procedures.
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Senior Assistant Restaurant Manager
CEC Entertainment, LLC
Darien, IL
- $18.11 to $20.13 USD / hour
…every time they come to Chuck E. Cheese. As a Senior Assistant Manager, you’ll make sure employees have everything they need – from resources to training to motivation – so “every guest…
Added 1 min ago
TG
PART TIME ASSISTANT CASE MANAGER
The GEO Group
Neptune City, NJ
- $18.5 USD / hour
- Part-time
The Assistant Case Manager develops and monitors the participant's progress relative to their Case Management Plan through all phases of the program. Files, prepares charts and performs…
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Manager, Data Center Support Services - Catalyst Military Program
Oracle
Abilene, TX
Oracle’s Catalyst Military talent program creates a pathway for transitioning and recently separated service members, veterans, National Guard members, and Reservists to build careers…
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Contract Manager
Aston Carter
Chantilly, VA
- $57.69 to $67.3 USD / hour
Job Title: Contract ManagerJob DescriptionThe Contract Manager oversees complex contract administration and management activities, ensuring that all agreements with customers, suppliers,…
Added 1 min ago
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Cost Analyst
Aston Carter
Alexandria, VA
- $40.87 to $48.08 USD / hour
Work EnvironmentThe position reports to the program manager, with the program comprising 130 personnel. The role supports a flexible work environment, with the option for fully remote…
Added 1 min ago
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Recruiter I (AUTA)
Aston Carter
Seattle, WA
- $36 USD / hour
Comfort working under immediate supervision and reporting to a supervisor or manager.
Added 1 min ago
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Cost Analyst
Aston Carter
Alexandria, VA
- $40.87 to $48.08 USD / hour
Work EnvironmentThe position reports to the program manager, with the program comprising 130 personnel. The role supports a flexible work environment, with the option for fully remote…
Added 1 min ago
REGIONAL HUMAN RESOURCES MANAGER
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We are seeking a self-motivated, relationship-driven Regional Human Resources Manager to support multiple retail locations throughout the Midwest and Western United States. This is an…
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Senior Engineering Manager, Consumer / New Verticals
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We are looking for an experienced Senior Engineering Manager to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the…
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Dialysis Experienced Registered Nurse
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…physicians, nephrologists, dietitians, and your Regional Operations Manager (ROM) to optimize clinical…
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Branch Manager - Georgia Northeast - Flowery Branch, Georgia
JPMC page
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You’ll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
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Branch Operations Lead - Austin South Market- Austin, TX
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…heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions…
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Full-Time Store Manager Trainee
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Lead by doing at ALDI. Our Store Manager Trainee program prepares you to run your own store through hands-on leadership experience. You'll learn how to manage operations, develop teams, and…
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Senior Project Manager
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…ownership from planning through completion. The Electrical Project Manager oversees all aspects of electrical construction, including budgeting, scheduling, procurement, and coordination…
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Administrative Services Assistant
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Regional Sales Manager
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Defense Logistics and Materiel Integration Program Manager [P1ACBRNP010]
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ProSidian seeks a Program Manager/Coordinator | Chemically Protected Deployable Medical System Product Support Integrator and Materiel Integration Support for --- on a Exempt W2: No…

AEye, Inc

Customer Program Manager

Pleasanton, CA, United States

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Job details

Experience: 4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Customer Program Manager

Location: Pleasanton, CA (hybrid, in-person at our Pleasanton office) Reports to: Manager, Customer Programs & Field Engineering Type: Full-time Compensation: $130,000–$160,000 base, plus Bonus & RSUs

About the Role

AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. You will be the customer’s day-to-day program lead and the internal owner of commitments, turning what customers need and what contracts require into plans that our teams can execute. This role sits at the intersection of Customer Programs, Field Engineering, Engineering, Operations, Legal, and Finance.

Key Responsibilities

Customer Program Ownership

Serve as the day-to-day program lead for assigned customers, from contract execution through delivery and handoff to support.
Maintain each customer’s commitment baseline (requirements, scope, milestones, deliverables, and assumptions) and run change control for anything that adds scope, cost, or schedule risk.
Own the customer-facing schedule: set expectations on dates, status, and risks, and run regular customer reviews and milestone review materials.
Work with Field Application Engineers and Engineering to triage customer issues and escalations and drive them to resolution.
Translate customer needs into clear, prioritized demand for engineering planning, in partnership with the Technical Program Manager.
Contract-Driven Programs (Space and Government)
Manage programs with formal milestone reviews, contractual deliverables, and milestone-based payments, and track progress against contract obligations.
Support requirements traceability and interface documentation on contract-driven programs, in partnership with systems engineering.
Coordinate flowdown of contract requirements to internal teams and suppliers, working with Legal and Quality & Compliance.
Support customer insight requests, compliance reporting, and data-handling and export-control requirements.

Partner and Supplier Coordination

Coordinate third-party partners, vendors, and subcontractors that support customer programs, including scope, quotes, agreements, deliverables, and schedule.
Track partner commitments, quote expirations, purchase orders, and invoices, and raise slips early.
Work with Operations to align build, assembly, test, and shipment plans with customer commitments.

Business and Financial Coordination

Partner with Finance on program budgets, cost tracking, forecasts, and milestone billing, and support timekeeping and cost-reporting processes.
Work with Legal on contract terms, amendments, NDAs, and export-control obligations.

Process and Cross-functional

Help define, document, and maintain the customer lifecycle process, including handoffs between Sales/BD, Customer Programs, Engineering, and Operations.
Report status, risks, and decisions needed in recurring cross-program reviews.
Maintain program documentation: status reports, risk and issue logs, and decision records.

Required Qualifications

4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Experience communicating directly with customers or external stakeholders, including setting expectations, reporting status, and handling escalations.
Ability to manage schedule, scope, risk, and change across multiple concurrent programs.
Comfortable working day to day with engineers and the technical details of hardware or sensor products. You do not need to be an engineer, but you need to ask good questions and understand the answers.
Strong written communication and documentation skills, and experience with tools such as Jira and Confluence or similar.
Experience coordinating across functions such as Engineering, Operations, Finance, and Legal or Contracts.
Bachelor’s degree in engineering, business, or a related field, or equivalent experience.
Ability to work on-site at our Pleasanton, CA facility on a hybrid schedule.

Preferred Qualifications

Government contracting experience, including milestone-based contracts and prime-to-sub flowdown, with a bonus for space flight hardware programs or builds.
Experience taking programs through formal milestone reviews (such as PDR or CDR) and qualification campaigns.
Exposure to compliance environments such as AS9100/ISO 9001, export control (ITAR/EAR), or controlled information handling.
Partner or supplier oversight experience, including statements of work, quotes, and delivery tracking.
Experience in government, smart infrastructure, or intelligent transportation markets.
Familiarity with requirements management, traceability, or interface control documentation.
Experience in LiDAR, sensors, robotics, automotive, or other hardware product environments, and the ability to flex between product-driven and contract-driven work.

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