Jobs in the United States

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Manufacturing Engineer II
CMD CORPORATION
Appleton, WI
Manufacturing Engineer II Summary: This role is responsible for executing manufacturing processes and improving production efficiency, quality, and cost. The ME works closely with…
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Senior Applications Engineer
Safran
Rochester, NY
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Senior Manufacturing Engineer – CNC Metrology & Probing Integration
GE Vernova
Greenville, SC
This role combines CNC programming, control logic, in-process measurement strategy, hardware integration, process validation, cross-functional problem solving, and technical leadership, all…
Added 1 min ago
AWS DevOps Engineer
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San Francisco, CA
We're seeking an experienced DevOps Engineer to design, build, and maintain the infrastructure and automation for a SaaS Identity Governance and Administration (IGA) platform. You'll own…
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AI Ops Engineer
OPEN OPENLANE US Inc
Remote, United States
OPENLANE employees across engineering, finance, marketing, sales and operations use AI tools every day, and those tools are already saving thousands of hours a year. The AI-Ops team keeps…
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Analytics Engineer
Smart Circle International
Remote, United States
- $100,000 to $125,000 USD / year
The Analytics Engineer bridges business stakeholders, BI, and Data Engineering teams. This role focuses on designing scalable data solutions, building business-ready data models, and…
Added 1 min ago
IT Applications Engineer
Potawatomi Hotel & Casino
Milwaukee, WI
In this fast-paced, high-energy environment, the IT Applications Engineer is essential to keeping our critical information technology systems up, up-to-date and running smoothly. Working…
Added 1 min ago
LG
Network Engineer II
LinTech Global
Fort Belvoir, VA
- $80,000 to $90,000 USD / year
The Network Engineer II participates in the design, implementation, and day-to-day administration of ATAMMC network infrastructure and participates in the On-Call/Call-Back rotation for…
Added 1 min ago
PVE Systems Integration Engineer III
Daimler Truck North America LLC
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The Product Validation Engineering (PVE) Powertrain Vehicle Software & Efficiency team is responsible for full vehicle software validation and vehicle efficiency testing of DTNA products.…
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Firmware Engineer Co-op
Danaher
Indianapolis, IN
Use GitHub and established version-control practices to manage firmware development and collaborate with the engineering team.
Added 2 mins ago
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Manufacturing / Automation Engineer
GPAC
Watertown, CT
- $85,000 to $120,000 USD / year
A medical device injection molding manufacturer is seeking an energetic, driven Manufacturing / Automation Engineer to lead continuous improvement on the manufacturing floor. This is a…
Added 3 mins ago
Sales Engineer / Account Mannager
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Houston, TX
…blowers, industrial valves, precision machining and reverse engineering. With an established presence in the Houston market, extensive in-house machining and repair capabilities, and the…
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Manufacturing Engineer
Precision Aviation Group
Uxbridge, MA
The Manufacturing Engineer is responsible for planning, coordinating, evaluating, and improving manufacturing processes to support efficient production operations. This role applies…
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Security Engineer | Generalist
ARQ
New York, NY
- Establish and run the vendor security assessment process - building a scalable due diligence framework for third-party onboarding
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Sr Eng Process Engineering
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We are searching for the best talent for Sr Engineer Process Engineering
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Principal Automation Engineer Optical Inspection SME
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Software Engineer I
Chewy
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Chewy is seeking a Software Engineer I to join an established technology team in Boston, MA. At Chewy, it is our mission to be the most trusted and convenient destination for pet parents…
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Staff Product Engineer
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SRCTec, LLC is seeking a highly skilled and motivated Staff Product Engineer to join our state‑of‑the‑art manufacturing facility in North Syracuse, NY. In this pivotal role, you’ll help…
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Process Engineer - Manufacturing | Orange City, IA
GPAC
Orange City, IA
- $100,000 to $120,000 USD / year
5+ years of process engineering experience in manufacturing
Added 5 mins ago
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Process Engineer - Manufacturing | Le Mars, IA
GPAC
Le Mars, IA
- $100,000 to $120,000 USD / year
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Product Development Engineer - RWD Transmission Systems Quality Engineer
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This is the 10-speed transmission systems engineer position responsible for design, validation, and vehicle integration for all RWD Medium Duty Transmission programs. We are looking for…
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Process Engineer - Manufacturing | Sioux City, IA
GPAC
Sioux City, IA
- $100,000 to $120,000 USD / year
5+ years of process engineering experience in manufacturing
Added 6 mins ago
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Process Engineer - Manufacturing | Sioux Falls, SD
GPAC
Sioux Falls, SD
- $100,000 to $120,000 USD / year
5+ years of process engineering experience in manufacturing
Added 6 mins ago
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Process Engineer - Manufacturing | Rock Valley, IA
GPAC
Rock Valley, IA
- $100,000 to $120,000 USD / year
5+ years of process engineering experience in manufacturing
Added 6 mins ago
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Process Engineer - Manufacturing | Sheldon, IA
GPAC
Sheldon, IA
- $100,000 to $120,000 USD / year
5+ years of process engineering experience in manufacturing

AEye, Inc

Customer Program Manager

Pleasanton, CA, United States

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Job details

Experience: 4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Customer Program Manager

Location: Pleasanton, CA (hybrid, in-person at our Pleasanton office) Reports to: Manager, Customer Programs & Field Engineering Type: Full-time Compensation: $130,000–$160,000 base, plus Bonus & RSUs

About the Role

AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. You will be the customer’s day-to-day program lead and the internal owner of commitments, turning what customers need and what contracts require into plans that our teams can execute. This role sits at the intersection of Customer Programs, Field Engineering, Engineering, Operations, Legal, and Finance.

Key Responsibilities

Customer Program Ownership

Serve as the day-to-day program lead for assigned customers, from contract execution through delivery and handoff to support.
Maintain each customer’s commitment baseline (requirements, scope, milestones, deliverables, and assumptions) and run change control for anything that adds scope, cost, or schedule risk.
Own the customer-facing schedule: set expectations on dates, status, and risks, and run regular customer reviews and milestone review materials.
Work with Field Application Engineers and Engineering to triage customer issues and escalations and drive them to resolution.
Translate customer needs into clear, prioritized demand for engineering planning, in partnership with the Technical Program Manager.
Contract-Driven Programs (Space and Government)
Manage programs with formal milestone reviews, contractual deliverables, and milestone-based payments, and track progress against contract obligations.
Support requirements traceability and interface documentation on contract-driven programs, in partnership with systems engineering.
Coordinate flowdown of contract requirements to internal teams and suppliers, working with Legal and Quality & Compliance.
Support customer insight requests, compliance reporting, and data-handling and export-control requirements.

Partner and Supplier Coordination

Coordinate third-party partners, vendors, and subcontractors that support customer programs, including scope, quotes, agreements, deliverables, and schedule.
Track partner commitments, quote expirations, purchase orders, and invoices, and raise slips early.
Work with Operations to align build, assembly, test, and shipment plans with customer commitments.

Business and Financial Coordination

Partner with Finance on program budgets, cost tracking, forecasts, and milestone billing, and support timekeeping and cost-reporting processes.
Work with Legal on contract terms, amendments, NDAs, and export-control obligations.

Process and Cross-functional

Help define, document, and maintain the customer lifecycle process, including handoffs between Sales/BD, Customer Programs, Engineering, and Operations.
Report status, risks, and decisions needed in recurring cross-program reviews.
Maintain program documentation: status reports, risk and issue logs, and decision records.

Required Qualifications

4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Experience communicating directly with customers or external stakeholders, including setting expectations, reporting status, and handling escalations.
Ability to manage schedule, scope, risk, and change across multiple concurrent programs.
Comfortable working day to day with engineers and the technical details of hardware or sensor products. You do not need to be an engineer, but you need to ask good questions and understand the answers.
Strong written communication and documentation skills, and experience with tools such as Jira and Confluence or similar.
Experience coordinating across functions such as Engineering, Operations, Finance, and Legal or Contracts.
Bachelor’s degree in engineering, business, or a related field, or equivalent experience.
Ability to work on-site at our Pleasanton, CA facility on a hybrid schedule.

Preferred Qualifications

Government contracting experience, including milestone-based contracts and prime-to-sub flowdown, with a bonus for space flight hardware programs or builds.
Experience taking programs through formal milestone reviews (such as PDR or CDR) and qualification campaigns.
Exposure to compliance environments such as AS9100/ISO 9001, export control (ITAR/EAR), or controlled information handling.
Partner or supplier oversight experience, including statements of work, quotes, and delivery tracking.
Experience in government, smart infrastructure, or intelligent transportation markets.
Familiarity with requirements management, traceability, or interface control documentation.
Experience in LiDAR, sensors, robotics, automotive, or other hardware product environments, and the ability to flex between product-driven and contract-driven work.

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