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Community Engagement and Advocacy Manager
Tailscale
Remote, United States
…thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for…
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Community Engagement and Advocacy Manager
Tailscale
Remote, United States
…thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for…
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Senior Portfolio Analytics & Strategy Analyst
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Pittsburgh, PA · New York, NY · Cleveland, OH · Philadelphia, PA
…Strategy Analyst, your primary responsibilities will be execution operations and supporting overall planning of the various aspects of credit loss forecasting activities. In addition to…
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UO
Assistant Production Lead
University of North Carolina- Chapel Hill
NC
- $20 USD / hour
The Assistant Production Lead for Carolina Performing Arts (CPA) reports to the Production Manager and is responsible for providing technical support and leadership to the venue and…
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Business Manager 1
University of North Carolina- Chapel Hill
NC
This position serves as the Business Manager 1 for the departments in the School of Medicine. This position is part of the SOM Finance & Business Operations Service Center and will provide…
Added 1 min ago
Project Executive- Director of Project Excellence
Kelso Industries
Jackson, GA
Wallace Electric Company is actively seeking an “Accomplished” AND “Results-Driven” Project Executive for their operations team. Our ideal candidate will have a proven track record and…
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Manager, Data Center Support Services - Catalyst Military Program
Oracle
Abilene, TX
A career, not an internship. You’ll join Oracle as a Manager, Data Center Support Services and be paid from day one.
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Dialysis Experienced Registered Nurse
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Cleveland, OH
…attending physicians, nephrologists, dietitians, and your Regional Operations Manager (ROM) to optimize clinical…
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Manager, Fleet Acquisition & Disposition
Gordon Brothers, LLC
Austin, TX
We are hiring a Fleet Manager to join our trading operations team. This is not a “keep our own trucks running” role - it is an asset-expertise role. You will be the technical backbone of…
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Branch Manager - Georgia Northeast - Flowery Branch, Georgia
JPMC page
Flowery Branch, GA
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
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Branch Operations Lead - Austin South Market- Austin, TX
JPMC page
Austin, TX
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role…
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Senior Project Manager
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West Palm Beach, FL
…ownership from planning through completion. The Electrical Project Manager oversees all aspects of electrical construction, including budgeting, scheduling, procurement, and coordination…
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Production & Operations Manager
Actalent
Columbia, MD
- $120,000 to $140,000 USD / year
Job Title: Production & Operations ManagerJob DescriptionWe are seeking a hands-on Production & Operations Manager to help transform and scale a highly technical manufacturing operation as…
Added 2 mins ago
Defense Logistics and Materiel Integration Program Manager [P1ACBRNP010]
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Jefferson County, AR
ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides…
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Deputy Program Manager / Defense Supply Chain Operations Manager [P1ACBRNP011]
ProSidian Consulting, LLC
Jefferson County, AR
ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides…
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Defense Logistics Data and Inventory Systems Analyst [P1ACBRNP013]
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Government Stakeholder and Technical Authority Liaison [P1ACBRNP014]
ProSidian Consulting, LLC
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Maintenance Supervisor (3rd Shift)
Rosen's Diversified, Inc
Long Prairie, MN
Work with plant operations personnel to support daily production goals.
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Merchandise Processor - Part Time
GOODWILL KEYSTONE AREA
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Provide essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating…
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Geologist
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Eveleth, MN
Oversee mining operations pertaining to ore grading and it’s effect on plant metallurgical and production results on scheduled weekends.
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Manufacturing Engineering Manager - The Toro Company
The Toro Company
Windom, MN
- $120,000 to $140,000 USD / year
We are seeking a Manufacturing Engineering Manager to join our Windom, MN team. This role will provide leadership of the team responsible for development and continuous improvement of the…
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MnSCU Academic Professional 4 - Aerospace Program Manager
Minnesota State
Rosemount, MN
- $31.81 to $46.96 USD / hour
The Aerospace Program Manager provides statewide coordination for implementation of the NASA-federally funded Minnesota Aerospace Skilled Technical Workforce Hub. The position manages…
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GL
Inventory Control Analyst
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United States
- $71,000 to $89,000 USD / year
The Inventory Control Analyst maintains inventory accuracy and integrity across warehouse and distribution operations. Reporting to the Sr. Manager, Logistics, this role analyzes inventory…
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Sr Director/Manager Financial Reporting
Robert Half
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Collaborate with legal, investor relations, FP& A, tax, treasury, stock administration, operations, and other partners to produce consistent and complete external communications.
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Operational Technology Engineer
Syensqo
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The Operational Technology (OT) Engineer reports to the Maintenance and Engineering Manager, and is responsible for maintaining, troubleshooting, and upgrading the plant’s operational…

AEye, Inc

Customer Program Manager

Pleasanton, CA, United States

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Job details

Experience: 4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Customer Program Manager

Location: Pleasanton, CA (hybrid, in-person at our Pleasanton office) Reports to: Manager, Customer Programs & Field Engineering Type: Full-time Compensation: $130,000–$160,000 base, plus Bonus & RSUs

About the Role

AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. You will be the customer’s day-to-day program lead and the internal owner of commitments, turning what customers need and what contracts require into plans that our teams can execute. This role sits at the intersection of Customer Programs, Field Engineering, Engineering, Operations, Legal, and Finance.

Key Responsibilities

Customer Program Ownership

Serve as the day-to-day program lead for assigned customers, from contract execution through delivery and handoff to support.
Maintain each customer’s commitment baseline (requirements, scope, milestones, deliverables, and assumptions) and run change control for anything that adds scope, cost, or schedule risk.
Own the customer-facing schedule: set expectations on dates, status, and risks, and run regular customer reviews and milestone review materials.
Work with Field Application Engineers and Engineering to triage customer issues and escalations and drive them to resolution.
Translate customer needs into clear, prioritized demand for engineering planning, in partnership with the Technical Program Manager.
Contract-Driven Programs (Space and Government)
Manage programs with formal milestone reviews, contractual deliverables, and milestone-based payments, and track progress against contract obligations.
Support requirements traceability and interface documentation on contract-driven programs, in partnership with systems engineering.
Coordinate flowdown of contract requirements to internal teams and suppliers, working with Legal and Quality & Compliance.
Support customer insight requests, compliance reporting, and data-handling and export-control requirements.

Partner and Supplier Coordination

Coordinate third-party partners, vendors, and subcontractors that support customer programs, including scope, quotes, agreements, deliverables, and schedule.
Track partner commitments, quote expirations, purchase orders, and invoices, and raise slips early.
Work with Operations to align build, assembly, test, and shipment plans with customer commitments.

Business and Financial Coordination

Partner with Finance on program budgets, cost tracking, forecasts, and milestone billing, and support timekeeping and cost-reporting processes.
Work with Legal on contract terms, amendments, NDAs, and export-control obligations.

Process and Cross-functional

Help define, document, and maintain the customer lifecycle process, including handoffs between Sales/BD, Customer Programs, Engineering, and Operations.
Report status, risks, and decisions needed in recurring cross-program reviews.
Maintain program documentation: status reports, risk and issue logs, and decision records.

Required Qualifications

4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Experience communicating directly with customers or external stakeholders, including setting expectations, reporting status, and handling escalations.
Ability to manage schedule, scope, risk, and change across multiple concurrent programs.
Comfortable working day to day with engineers and the technical details of hardware or sensor products. You do not need to be an engineer, but you need to ask good questions and understand the answers.
Strong written communication and documentation skills, and experience with tools such as Jira and Confluence or similar.
Experience coordinating across functions such as Engineering, Operations, Finance, and Legal or Contracts.
Bachelor’s degree in engineering, business, or a related field, or equivalent experience.
Ability to work on-site at our Pleasanton, CA facility on a hybrid schedule.

Preferred Qualifications

Government contracting experience, including milestone-based contracts and prime-to-sub flowdown, with a bonus for space flight hardware programs or builds.
Experience taking programs through formal milestone reviews (such as PDR or CDR) and qualification campaigns.
Exposure to compliance environments such as AS9100/ISO 9001, export control (ITAR/EAR), or controlled information handling.
Partner or supplier oversight experience, including statements of work, quotes, and delivery tracking.
Experience in government, smart infrastructure, or intelligent transportation markets.
Familiarity with requirements management, traceability, or interface control documentation.
Experience in LiDAR, sensors, robotics, automotive, or other hardware product environments, and the ability to flex between product-driven and contract-driven work.

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