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Piping Field Engineer - Testing
Bechtel
New Albany, OH
The Piping Field Engineer - Testing supports the project pressure testing program for piping, tubing, and components. Reporting to the Lead Pipe Testing Field Engineer, you will prepare…
Added 1 min ago
Senior Principal Embedded Engineer, AI Solutions
Autodesk
Remote, United States
Autodesk Technical Advisory is seeking a highly technical and customer-focused Senior Principal Embedded Engineer, AI Solutions to join our new Embedded Engineering (forward-deployed…
Added 2 mins ago
Process Integration and Technology Development Engineer
onsemi
Gresham, OR
The Process Integration and Technology Development Engineer defines, develops, and implements silicon process technology for the manufacture of integrated silicon devices. The successful…
Added 3 mins ago
Senior Software Engineer
Humata Health, Inc
Remote, United States
🔍 What we're looking for: Humata Health Inc. is seeking an experienced Senior Backend Software Engineer to lead our efforts in modernizing our existing healthcare technology solutions. In…
Added 4 mins ago
Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
Added 4 mins ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Lead a portfolio of forward-deployed engineering engagements across business and platform domains; define priorities, allocate resources, and ensure delivery of measurable outcomes within…
Added 4 mins ago
Senior Pre-Sales Infrastructure/Network Design Engineer
ewminds consulting Services
New York, NY
We are seeking an experienced Product Design Lead to drive hands-on UX design and design strategy for complex enterprise platforms. This role will focus on improving dashboards, usability,…
Added 4 mins ago
Technical Support Engineer
DeepHealth
Remote, United States
The Technical Support Engineer L1 - Strategic Accounts serves as a dedicated technical support resource for DeepHealth's strategic and high-value customer accounts, providing advanced…
Added 4 mins ago
Technical Support Engineer
DeepHealth
Remote, United States
The Technical Support Engineer L1 - Strategic Accounts serves as a dedicated technical support resource for DeepHealth's strategic and high-value customer accounts, providing advanced…
Added 5 mins ago
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Water-Wastewater Engineer
GPAC
Raleigh, NC
- $80,000 to $125,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 7 mins ago
Data Engineer, SPTC
Amazon.com Services LLC
Austin, TX · Seattle, WA · Irving, TX
…successful businesses. We are looking for an exceptional data engineer to help us develop new ways to build trust and loyalty with sellers, a crucial component of our…
Added 7 mins ago
Data Engineer, Selling Partner Trust
Amazon.com Services LLC
Austin, TX · Seattle, WA · Irving, TX
…successful businesses. We are looking for an exceptional data engineer to help us develop new ways to build trust and loyalty with sellers, a crucial component of our…
Added 7 mins ago
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Lead Principal Application Software Engineer
Oracle
Nashville, TN
- $104,600 to $264,100 USD / year
Technical Strategy & Engineering, within Oracle’s Corporate Systems and Strategy organization, is seeking a Lead Principal Application Software Engineer (IC5) to lead engineering practices…
Added 8 mins ago
WL
Staff Engineer (Virtual, Full-time)
WEALTHCOUNSEL LLC
Jersey City, NJ
- Full-time
…expand, we are seeking a motivated and driven Quality Assurance Engineer to join our…
Added 8 mins ago
IG
DevOps Infrastructure Engineer Lead
Insight Global
Tampa, FL
- From $76 USD / hour
8+ years of progressive experience designing, implementing, and supporting enterprise infrastructure, cloud platforms, or DevOps solutions.
Added 9 mins ago
Engineer Systems III
IGT, a Nevada Corporation
Las Vegas, NV
The Engineer Systems III oversees the architecture, development, testing, documentation, and engineering support of key production systems. The role designs scalable, reliable, and secure…
Added 11 mins ago
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Civil Professional Engineer (PE)
GPAC
Washington DC
- $100,000 to $130,000 USD / year
We are seeking a licensed Civil Professional Engineer (PE) to join our growing civil engineering division of our multi-disciplinary firm. The successful candidate will lead the design and…
Added 12 mins ago
Lead Data Engineer
Docusign
San Francisco, CA · Seattle, WA
As the Lead Assignment Engine Data Engineer, you will lead the data engineering design for an explainable, configurable engine that converts normalized cloud and operational data into…
Added 13 mins ago
Lead Software Engineer - Enterprise AI Services & Agents
Wellmark, Inc.
Des Moines, IA
As a Lead Software Engineer on Wellmark’s Enterprise AI Services & Agents team, you will lead the design and delivery of reusable enterprise assistants, agents, AI services, skills, and…
Added 13 mins ago
Senior Data Engineer (Databricks) - Contractor - US
Object Edge
Walnut Creek, CA
…agentic workflows on it, and provides management engineering to lead the…
Added 14 mins ago
Applied AI Architect, Democratic Partnerships
Anthropic
San Francisco, CA · New York City, NY · NY
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities.
Added 14 mins ago
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Software Engineer, Security
True Talent Solutions Partners
Remote, United States
- $200,000 to $250,000 USD / year
- Build security systems, including secrets management, certificate infrastructure, audit logging, and vulnerability management.
Added 14 mins ago
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Zero Trust Implementation Lead
TEKsystems
Greensboro, NC
- $66.67 to $83.33 USD / hour
The engineer will work directly with application owners and with infrastructure, networking, identity, endpoint, security operations, site operations, and vendor teams. The role is…
Added 15 mins ago
NI
Technical Project Manager
NIRA, Inc.
Washington, DC
- From $120,000 USD / year
Coordinate and lead the Technical Interchange Meetings amongst stakeholders.
Added 15 mins ago
Senior AI Software Developer & Engineer (US Citizen)
Remote, United States
Serve as a senior, hands-on full-stack AI engineer and technical authority, leading the technical strategy, design, and delivery of large-scale mission-critical AI systems supporting…

AEye, Inc

Customer Program Manager

Pleasanton, CA, United States

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Job details

Experience: 4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Customer Program Manager

Location: Pleasanton, CA (hybrid, in-person at our Pleasanton office) Reports to: Manager, Customer Programs & Field Engineering Type: Full-time Compensation: $130,000–$160,000 base, plus Bonus & RSUs

About the Role

AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. You will be the customer’s day-to-day program lead and the internal owner of commitments, turning what customers need and what contracts require into plans that our teams can execute. This role sits at the intersection of Customer Programs, Field Engineering, Engineering, Operations, Legal, and Finance.

Key Responsibilities

Customer Program Ownership

Serve as the day-to-day program lead for assigned customers, from contract execution through delivery and handoff to support.
Maintain each customer’s commitment baseline (requirements, scope, milestones, deliverables, and assumptions) and run change control for anything that adds scope, cost, or schedule risk.
Own the customer-facing schedule: set expectations on dates, status, and risks, and run regular customer reviews and milestone review materials.
Work with Field Application Engineers and Engineering to triage customer issues and escalations and drive them to resolution.
Translate customer needs into clear, prioritized demand for engineering planning, in partnership with the Technical Program Manager.
Contract-Driven Programs (Space and Government)
Manage programs with formal milestone reviews, contractual deliverables, and milestone-based payments, and track progress against contract obligations.
Support requirements traceability and interface documentation on contract-driven programs, in partnership with systems engineering.
Coordinate flowdown of contract requirements to internal teams and suppliers, working with Legal and Quality & Compliance.
Support customer insight requests, compliance reporting, and data-handling and export-control requirements.

Partner and Supplier Coordination

Coordinate third-party partners, vendors, and subcontractors that support customer programs, including scope, quotes, agreements, deliverables, and schedule.
Track partner commitments, quote expirations, purchase orders, and invoices, and raise slips early.
Work with Operations to align build, assembly, test, and shipment plans with customer commitments.

Business and Financial Coordination

Partner with Finance on program budgets, cost tracking, forecasts, and milestone billing, and support timekeeping and cost-reporting processes.
Work with Legal on contract terms, amendments, NDAs, and export-control obligations.

Process and Cross-functional

Help define, document, and maintain the customer lifecycle process, including handoffs between Sales/BD, Customer Programs, Engineering, and Operations.
Report status, risks, and decisions needed in recurring cross-program reviews.
Maintain program documentation: status reports, risk and issue logs, and decision records.

Required Qualifications

4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Experience communicating directly with customers or external stakeholders, including setting expectations, reporting status, and handling escalations.
Ability to manage schedule, scope, risk, and change across multiple concurrent programs.
Comfortable working day to day with engineers and the technical details of hardware or sensor products. You do not need to be an engineer, but you need to ask good questions and understand the answers.
Strong written communication and documentation skills, and experience with tools such as Jira and Confluence or similar.
Experience coordinating across functions such as Engineering, Operations, Finance, and Legal or Contracts.
Bachelor’s degree in engineering, business, or a related field, or equivalent experience.
Ability to work on-site at our Pleasanton, CA facility on a hybrid schedule.

Preferred Qualifications

Government contracting experience, including milestone-based contracts and prime-to-sub flowdown, with a bonus for space flight hardware programs or builds.
Experience taking programs through formal milestone reviews (such as PDR or CDR) and qualification campaigns.
Exposure to compliance environments such as AS9100/ISO 9001, export control (ITAR/EAR), or controlled information handling.
Partner or supplier oversight experience, including statements of work, quotes, and delivery tracking.
Experience in government, smart infrastructure, or intelligent transportation markets.
Familiarity with requirements management, traceability, or interface control documentation.
Experience in LiDAR, sensors, robotics, automotive, or other hardware product environments, and the ability to flex between product-driven and contract-driven work.

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