Jobs in the United States

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Staff Engineer
Audacy
Houston, TX
Audacy is seeking a talented Regional Staff Engineer to join our Houston-based engineering team. This hands-on role is ideal for a proactive professional with robust radio broadcast…
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Applications Engineer Intern
Emerson
Austin, TX
Creating proof-of-concepts with T&M NI hardware and software for demonstrations to customers
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Security Engineer - Apple Pay
Apple
Austin, TX
You're a security engineer at heart: a pentester who breaks hardware, software, and services to find what others miss. You use AI to move faster and improve the tooling as you go: not…
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Civil Engineer, DC Land Development Strategy, Global Engineering Strategy
Amazon
Austin, TX
…people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.…
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Hardware Development Engineer II, AWS Mainstream Compute
Amazon
Austin, TX
Amazon Web Services (AWS) Hardware Engineering team creates compute and storage server designs for Amazon’s web services. Our engineers work with leading edge technologies, solve…
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Software Development Engineer - Embedded, Amazon Leo
Amazon
Austin, TX
Collaborate with other software and hardware teams
Added 1 min ago
RA
Lead Network Engineer
RWE Americas
Austin, TX
- $127,000 to $171,000 USD / year
The Lead Network Engineer provides advanced technical leadership for the design, implementation, operation, and security of OT network infrastructure across multiple sites and geographies.
Added 1 min ago
Network Operations Engineer
Meta
Austin, TX
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 1 min ago
Software Engineer Intern 2027
IBM
Austin, TX
…IBM’s global sales force to market and sell IBM Power Systems hardware, software, storage, and services. Our team ensures seamless product configuration, accurate pricing, and flawless…
Added 1 min ago
Systems Engineer- Vehicle Function Definition
Paccar Winch Inc.
Denton, TX
Systems Engineer- Vehicle Function Definition Apply now »
Added 1 min ago
DevOps Site Reliability Engineer
Reynolds & Reynolds
Houston, TX
As an Entry-Level DevOps Site Reliability Engineer, you will join a team responsible for continuous improvement and support of customer facing products. Responsibilities will include…
Added 1 min ago
Cloud Engineer
Reynolds & Reynolds
Houston, TX
…complexity and make it simpler, understand systems from the hardware up, and think thoughtfully about where boundaries belong within a system. They\u2019re the kind of engineers who see a…
Added 3 mins ago
SENIOR EMBEDDED SOFTWARE ENGINEER
MedAcuity
Westford
We seek a passionate and seasoned Embedded Software Engineer who is interested in playing a key role in the cutting edge MedTech space. As a Senior Embedded Software Engineer with us, you…
Added 7 mins ago
Systems Engineer - Electronic Security Systems
Chenega Corporation
Falls Church, VA
The Systems Engineer, Electronic Security Systems (ESS) serves as the senior technical authority responsible for the engineering, integration, sustainment, modernization, and continuous…
Added 9 mins ago
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Lead Water Resources Engineer
GPAC
Naperville, IL
- $90,000 to $120,000 USD / year
Career Blueprint: Lead Water Resources Engineer
Added 9 mins ago
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Lead Water Resources Engineer
GPAC
Lombard, IL
- $90,000 to $120,000 USD / year
Career Blueprint: Lead Water Resources Engineer
Added 9 mins ago
G
Lead Water Resources Engineer
GPAC
Oak Brook, IL
- $90,000 to $120,000 USD / year
Career Blueprint: Lead Water Resources Engineer
Added 10 mins ago
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Lead Water Resources Engineer
GPAC
Chicago, IL
- $90,000 to $120,000 USD / year
Career Blueprint: Lead Water Resources Engineer
Added 12 mins ago
Mechanical Design Engineer
True Talent Solutions Partners
San Francisco, CA
Join a hands-on robotics hardware team designing autonomous systems for industrial environments. You will take mechanical subsystems from concept through working prototype, helping turn…
Added 16 mins ago
ECAD Application Engineer, Design Technologies
Amazon.com Services LLC
Sunnyvale, CA · Redmond, WA
We are looking for an ECAD Application Engineer with hands-on expertise in Cadence suite of applications, specifically Cadence OrCAD, Allegro, System Capture and Pulse to play a key role in…
Added 17 mins ago
Senior Full Stack Software Engineer
BetterHelp
Remote, United States
As the Senior Full Stack Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion…
Added 18 mins ago
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Systems Administrator, Systems & Application IT
Salt Lake Community College (UT)
Salt Lake City, UT
- $87,499.54 to $97,842.27 USD / year
…operates, and maintains server infrastructure, including server hardware and software, storage technologies, network connectivity, and required security services. Develops and maintains…
Added 18 mins ago
Onbase Systems Engineer
CCHCS Cook Children's Health Care System
Fort Worth, TX
The Onbase Systems Engineer is responsible for developing, integrating, testing, maintaining, installing, and/or deploying of OnBase related components and related information system…
Added 19 mins ago
SW
Central IT Services Supervisor
State Water Resources Control Board
CA
- $8,504 to $11,395 USD / month
…Employees appointed to the Attorney or Water Resource Control Engineer classification will receive Recruitment Higher Above Minimum (HAM) rate in accordance with the approved Civil Service…
Added 23 mins ago
Dev Ops Engineer - Mid Level - Top SECRET/ONSITE
VISUAL SOFT, INC
Huntsville, AL
Job Title: Dev Ops Engineer - Mid Level - an Active Top SECRET required

AEye, Inc

Customer Program Manager

Pleasanton, CA, United States

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Job details

Experience: 4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Customer Program Manager

Location: Pleasanton, CA (hybrid, in-person at our Pleasanton office) Reports to: Manager, Customer Programs & Field Engineering Type: Full-time Compensation: $130,000–$160,000 base, plus Bonus & RSUs

About the Role

AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. You will be the customer’s day-to-day program lead and the internal owner of commitments, turning what customers need and what contracts require into plans that our teams can execute. This role sits at the intersection of Customer Programs, Field Engineering, Engineering, Operations, Legal, and Finance.

Key Responsibilities

Customer Program Ownership

Serve as the day-to-day program lead for assigned customers, from contract execution through delivery and handoff to support.
Maintain each customer’s commitment baseline (requirements, scope, milestones, deliverables, and assumptions) and run change control for anything that adds scope, cost, or schedule risk.
Own the customer-facing schedule: set expectations on dates, status, and risks, and run regular customer reviews and milestone review materials.
Work with Field Application Engineers and Engineering to triage customer issues and escalations and drive them to resolution.
Translate customer needs into clear, prioritized demand for engineering planning, in partnership with the Technical Program Manager.
Contract-Driven Programs (Space and Government)
Manage programs with formal milestone reviews, contractual deliverables, and milestone-based payments, and track progress against contract obligations.
Support requirements traceability and interface documentation on contract-driven programs, in partnership with systems engineering.
Coordinate flowdown of contract requirements to internal teams and suppliers, working with Legal and Quality & Compliance.
Support customer insight requests, compliance reporting, and data-handling and export-control requirements.

Partner and Supplier Coordination

Coordinate third-party partners, vendors, and subcontractors that support customer programs, including scope, quotes, agreements, deliverables, and schedule.
Track partner commitments, quote expirations, purchase orders, and invoices, and raise slips early.
Work with Operations to align build, assembly, test, and shipment plans with customer commitments.

Business and Financial Coordination

Partner with Finance on program budgets, cost tracking, forecasts, and milestone billing, and support timekeeping and cost-reporting processes.
Work with Legal on contract terms, amendments, NDAs, and export-control obligations.

Process and Cross-functional

Help define, document, and maintain the customer lifecycle process, including handoffs between Sales/BD, Customer Programs, Engineering, and Operations.
Report status, risks, and decisions needed in recurring cross-program reviews.
Maintain program documentation: status reports, risk and issue logs, and decision records.

Required Qualifications

4+ years of program or project management experience in a hardware, technology, or engineering-driven environment.
Experience communicating directly with customers or external stakeholders, including setting expectations, reporting status, and handling escalations.
Ability to manage schedule, scope, risk, and change across multiple concurrent programs.
Comfortable working day to day with engineers and the technical details of hardware or sensor products. You do not need to be an engineer, but you need to ask good questions and understand the answers.
Strong written communication and documentation skills, and experience with tools such as Jira and Confluence or similar.
Experience coordinating across functions such as Engineering, Operations, Finance, and Legal or Contracts.
Bachelor’s degree in engineering, business, or a related field, or equivalent experience.
Ability to work on-site at our Pleasanton, CA facility on a hybrid schedule.

Preferred Qualifications

Government contracting experience, including milestone-based contracts and prime-to-sub flowdown, with a bonus for space flight hardware programs or builds.
Experience taking programs through formal milestone reviews (such as PDR or CDR) and qualification campaigns.
Exposure to compliance environments such as AS9100/ISO 9001, export control (ITAR/EAR), or controlled information handling.
Partner or supplier oversight experience, including statements of work, quotes, and delivery tracking.
Experience in government, smart infrastructure, or intelligent transportation markets.
Familiarity with requirements management, traceability, or interface control documentation.
Experience in LiDAR, sensors, robotics, automotive, or other hardware product environments, and the ability to flex between product-driven and contract-driven work.

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