Jobs in the United States

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Added 2 mins ago
RE
Acquisition Planning Manager
RSI EnTech, LLC
Westminster, CO
- $120,000 to $150,000 USD / year
RSI is recruiting for an Acquisition Planning Manager who will be responsible for overseeing the Contract Administrator representatives, independently administering and managing contractual…
Added 2 mins ago
RE
Acquisition Planning Manager
RSI EnTech, LLC
Grand Junction, CO
- $120,000 to $150,000 USD / year
RSI is recruiting for an Acquisition Planning Manager who will be responsible for overseeing the Contract Administrator representatives, independently administering and managing contractual…
Added 2 mins ago
AMUS Manufacturing Engineer
Daifuku
REYNOLDSBURG, OH
…manufacturing process. This position reports to the Production Manager. Annual SMART Goals will be assigned to evaluate the effectiveness of the position…
Added 2 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Brainerd, MN
- $40,274 to $65,755 USD / year
- Is the main point of contact for all Secure Messages/Message Manager sent to their team; will either fulfill the request or forward to the appropriate staff for follow up and completion.
Added 2 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Brainerd, MN
- $40,274 to $65,755 USD / year
- Is the main point of contact for all Secure Messages/Message Manager sent to their team; will either fulfill the request or forward to the appropriate staff for follow up and completion.
Added 2 mins ago
CN
CYP Ops Clerk
Commander, Navy Installations Command
Groton, CT
- $20 to $25 USD / hour
…administrative tasks in support of the CYP, which includes Child Development Centers (CDCs), Child Development Homes (CDH), School Age Care (SAC) programs, Youth Programs (YP), Resource and…
Added 2 mins ago
VH
Lead Medical Support Assistant
Veterans Health Administration
Augusta, ME
- $59,206 to $76,790 USD / year
Must keep abreast of rapidly changing regulations, directives, software patches, programs, and processes involved in the delivery of the healthcare benefits package.
Added 5 mins ago
FS
Loan Specialist (Agricultural)
Farm Service Agency
Franklin, TX
- $74,678 to $97,087 USD / year
This position assists the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more Counties.
Added 5 mins ago
MD
Security Specialist
Missile Defense Agency
Redstone Arsenal, AL
- $130,987 to $197,200 USD / year
…protection advice and guidance to senior and agency personnel in the application of program protection, physical security and protection policies, requirements, standards and criteria,…
Added 5 mins ago
CA
Investigative Analyst (DOMEX)
Customs and Border Protection
Santee, CA
- $102,246 to $132,923 USD / year
Formulating digital document and media exploitation (DOMEX) related data gathering and application techniques.
Added 7 mins ago
Controls Program Manager
GE Gas Turbines (Greenville) L.L.C.
United States
Prior experience in electronic hardware or software development.
Added 7 mins ago
FS
Consumer Safety Inspector
Food Safety and Inspection Service
Delphi, IN
- $41,115 to $80,991 USD / year
Added 7 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Birmingham, AL
- $54,207 to $70,468 USD / year
…Birmingham VA Community Care Service. We will evaluate your application and responses to determine if you are among the best qualified for this position. This is a Medical Support Assistant…
Added 7 mins ago
VH
Biomedical Equipment Support Specialist (HTM)
Veterans Health Administration
Hines, IL
- $46,109 to $109,893 USD / year
…life of the system. Loads operating system (OS) and clinical application software as needed. Executes VA policy when responding to network incident response (due to infection, loss of…
Added 7 mins ago
VH
Recreation Assistant (Yoga Instructor)
Veterans Health Administration
Tomah, WI
- $40,736 to $59,031 USD / year
…Yoga Instructors collaborate with the health care team in the development and integration of movement into a Veteran's personal health…
Added 9 mins ago
S
Technical Program Manager
Synergis
Mountain View, CA
- $110.91 to $125 USD / hour
Strong understanding of software development and testing lifecycles, including modern QA practices and automation.
Added 9 mins ago
Leasing Associate
RPM Living
Tucson, AZ
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair…
Added 9 mins ago
Community Manager
RPM Living
Tucson, AZ
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and…
Added 10 mins ago
TS
Lead Transportation Security Officer
Transportation Security Administration
Richlands, NC
- $61,722 to $80,243 USD / year
…representing the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software,…
Added 10 mins ago
VH
Management Analyst
Veterans Health Administration
Dallas, TX
- $54,857 to $87,235 USD / year
Automated Data Processing Application Coordinator (ADPAC)
Added 11 mins ago
Director, Order-to-Cash Operations
Fastly
Denver, CO · New York City, NY · San Francisco, CA · NY
…the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp,…
Added 11 mins ago
Corporate FP&A Manager
Fastly
San Francisco, CA
…the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp,…
Added 11 mins ago
NF
Assistant Branch Manager
Newburyport Five Cents Savings Bank
Newburyport, MA
- $49,270 to $67,740 USD / year
The Assistant Branch Manager oversees daily branch operations to ensure exceptional customer service and operational excellence. Develops and coaches staff, models sales and service…
Added 11 mins ago
Applications Engineer I
Third Wave Systems
Eden Prairie, MN
…journey with Third Wave Systems (TWS) solutions, from initial software evaluations through implementation, training, and ongoing success. This customer-facing role works closely with Sales,…
Added 11 mins ago
Staff Embedded Base Software Engineer – Audio Systems
Stellantis
Auburn Hills, MI
We are seeking an accomplished Staff Embedded Software Engineer to play a key role in the development of next-generation automotive infotainment platforms. As a Staff Engineer, you will…

AEVEX

Product Manager

Baltimore, MD, United States

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Job details

Experience: 5+ years of experience in operational support, technical service delivery, field operations, product management, or a related discipline, including team leadership.
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Arrangement

This is an onsite position in Baltimore, MD with CONUS and OCONUS travel.

Job Overview

The Mission Support Center (MSC) Product Manager owns the development, delivery, and improvement of the company’s centralized operational support capability. Treating the MSC as a product, this role defines its users, services, roadmap, and performance measures to support deployed teams, customers, and program leadership across company operations.

The manager integrates watchbill personnel, training, tooling, and procedures into a dependable support service. Responsibilities include establishing coverage, qualifying watchstanders, coordinating technical reachback, and ensuring timely issue resolution or escalation. The manager works with Operations, Integrated Product Support, Engineering, IT, and program leaders to translate mission requirements and field feedback into improvements.

The role establishes service expectations and balances operational demands with capability development. Success is measured through responsiveness, resolution effectiveness, watchstander readiness, user satisfaction, and contribution to mission availability.

Essential Functions

Product Strategy and Roadmap: Define the MSC service portfolio, operating model, roadmap, and prioritized improvement backlog across company programs.
Watchbill Management: Manage assigned watchstanders and coordinate personnel from other departments; establish coverage, qualifications, shift assignments, handoffs, and backup arrangements.
Training and Qualification: Develop onboarding, qualification standards, recurring training, exercises, and proficiency assessments with technical SMEs.
Tooling and Information: Define requirements for communications, issue tracking, dashboards, knowledge resources, and remote diagnostic tools; coordinate implementation with IT and Engineering.
Procedures and Escalation: Maintain procedures for receiving requests, troubleshooting, documenting actions, transferring watches, escalating issues, and communicating status.
Operational Support: Coordinate support to operations, exercises, testing, and customer missions; connect watchstanders with technical and program authorities.
Performance and Improvement: Track support demand, response and resolution times, recurring issues, coverage gaps, and user feedback to improve services.
Resource Planning: Forecast staffing, training, tooling, and funding requirements; recommend investments and communicate constraints to leadership.
Cross-Program Coordination: Establish service expectations and priorities with program leaders, including competing demands and surge requirements.
Personnel Leadership: Coach assigned personnel, assess performance, and coordinate development with functional managers for temporary watchstanders.
Perform other duties as required.

Standard Essential Functions

Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

Ability to translate user needs into service requirements, priorities, procedures, and measurable outcomes.
Working knowledge of issue tracking, troubleshooting workflows, knowledge management, and performance reporting.
Strong communication, organizational, and decision-making skills during time-sensitive situations.
Ability to support a continuously operating center, including occasional nights, weekends, and surge periods.
Willingness to travel to operational sites to assess support requirements and MSC effectiveness.
Familiarity with unmanned systems, maritime operations, deployed sustainment, or government mission support preferred.
Familiarity with Jira, remote diagnostics, operational dashboards, and secure communications preferred.

Education / Certifications

Bachelor’s degree in business, engineering, information systems, operations management, or a related field; equivalent experience may be considered.

Experience

5+ years of experience in operational support, technical service delivery, field operations, product management, or a related discipline, including team leadership.
Experience coordinating staffing, schedules, training, and technical resources across teams.
Experience establishing or managing a mission support center, operations center, technical help desk, or comparable reachback service preferred.
Experience developing product roadmaps, managing improvement backlogs, and introducing services preferred.
Experience developing watchstander qualifications, incident escalation procedures, or continuity plans preferred.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

Frequently required to sit, and to reach to use computers and other office equipment

Security Clearance

Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

About AEVEX

AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.

AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.

Recruitment Communication Notice: All official correspondence regarding your application, application status, interviews, or the AEVEX hiring process will come directly from an AEVEX representative using an @aevex.com email address or through Greenhouse, our applicant tracking system. Please use caution with communications claiming to represent AEVEX from other email domains, and always verify the sender before responding or providing personal information.

Equal Employment Opportunity:

AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

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More about this job

Skills

Leadership
Onboarding
Troubleshooting
Reporting
Communication skills
Decision making
Jira
Operations management
Team leadership
Technical support
Office equipment

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