Jobs in the United States

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Added 1 min ago
SE
Director of Account Management
Scorpion Enterprises, LLC
Las Vegas, NV
- $130,000 to $160,000 USD / year
Partner with service delivery teams to ensure seamless execution of services, swiftly addressing challenges to maintain client satisfaction.
Added 4 mins ago
Senior Journey Marketing Manager, Security Attach
Lumen Technologies
OR
We are seeking a Senior Journey Marketing Manager to lead the end-to-end development, activation, and optimization of integrated customer journeys and campaigns that increase security…
Added 5 mins ago
J
ORGANIZING DIRECTOR
United States
- $75,000 to $95,000 USD / year
Manages: Data Director, Schools Manager, and Membership Director
Added 10 mins ago
S
Technical Program Manager
Synergis
Mountain View, CA
- $110.91 to $125 USD / hour
Position Title: Program Manager – Accessibility & Quality Engineering
Added 12 mins ago
HVM Transition Project Manager II - (E2)
Applied Materials
Austin, TX · Austin
Provide regular project reviews and executive-level communications on program status, key risks, decisions required, schedule performance, and business impacts.
Added 12 mins ago
HVM Transition Project Manager II - (E2)
Applied Materials, Inc
Austin, TX
Provide regular project reviews and executive-level communications on program status, key risks, decisions required, schedule performance, and business impacts.
Added 12 mins ago
S
Web Marketing Program Manager (Contract)
Sia
Remote, United States
- $70 to $85 USD / hour
As a Web Program Manager, you'll serve as a trusted partner to enterprise technology clients, helping orchestrate complex web programs that span multiple initiatives, products, and…
Added 13 mins ago
SC
Classroom Assistant
Sonoma Community Action Network
Santa Rosa, CA
- $18.75 to $22.25 USD / hour
AGENCY BACKGROUND: The objective of Sonoma Community Action Network (Sonoma CAN) is to partner with low-income families and individuals to help them achieve economic and social empowerment,…
Added 14 mins ago
Project Manager, Video Distribution
Sand Cherry Associates
Remote, United States
The Video Distribution Project Manager will manage the planning, coordination, and delivery of a large-scale terrestrial Content Delivery Network (CDN) initiative supporting…
Added 14 mins ago
MO
Associate Account Manager, Affiliate Marketing
Market Once Holdings.com, LLC
Denver, CO
- $65,000 to $80,000 USD / year
We are looking for an Associate Account Manager to join our Affiliate Marketing team. In this role, you will manage the day-to-day tactical execution of our clients’ Affiliate program…
Added 14 mins ago
Senior Manager, Learning Experience & Readiness
Curriculum Associates
Remote, United States
Seven or more years in enablement, learning and development, internal communications or program management, ideally in education technology or software
Added 15 mins ago
CA
Regional Chief of Cybersecurity
Cybersecurity and Infrastructure Security Agency
Seattle, WA · Atlanta, GA · Oakland, CA · Chicago, IL · Kansas City, MO · Boston, MA · Philadelphia, PA · New York, NY
- $126,384 to $164,301 USD / year
…nation's critical infrastructure, whether they're of cyber, communications or physical origin. In this position, you will serve as a Regional Chief of Cybersecurity leading a cadre of…
Added 15 mins ago
Technical Program Manager, Release & Certification
Anduril Industries
Costa Mesa, CA · Seattle, WA
3+ years as a Technical Program Manager, release manager, or engineer owning software release or hardware qualification processes in an embedded, robotics, or systems environment.
Added 15 mins ago
Curriculum Developer
Anduril Industries
Santa Ana, CA
…team capabilities with our mission-driven work. The Training Manager will work closely with subject matter experts (SMEs) across multiple business lines to analyze, design, develop, and…
Added 16 mins ago
Sr. Associate, Global Engagement Marketing
Mammoth Brands
NY
…retention programs, winback campaigns, and always-on lifecycle communications. The work includes the detailed buildout that makes great engagement marketing possible, from setting up emails…
Added 18 mins ago
Assistant Customer Service Manager - Pembroke Pines, FL
Jacobs
Pembroke Pines, FL
Jacobs is seeking a highly organized and detail-oriented individual to join our team as an Assistant Customer Service Manager in Pembroke Pines, FL. The Assistant Customer Service Manager…
Added 19 mins ago
SB
Site General Manager
Spartronics Brooksville LLC
Brooksville, FL
- $170,000 to $210,000 USD / year
Spartronics- Site General Manager – Aerospace & Defense Manufacturing
Added 19 mins ago
Global Marketing Programs - Creative Propositions Lead
Arrow Electronics
Lake Mary, FL
Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create…
Added 20 mins ago
Agile Product Owner
KBR
Beavercreek Township, OH
Partner with Scrum Masters, development teams, and government stakeholders to improve delivery velocity and product quality.
Added 24 mins ago
HP
Marketing Manager - Hotel Polaris
Hotel Polaris at US Airforce Academy
Colorado Springs, CO
- $60,000 to $65,000 USD / year
The Marketing Manager will support the execution of marketing initiatives that build awareness, drive engagement, and generate revenue for Hotel Polaris. Reporting to the Director of…
Added 27 mins ago
Internal Communications Manager, GIS Global
Olympus Corporation of the Americas
Center Valley, PA
The Role Internal Communications Manager, Gastrointestinal Solutions (GIS), Global, will be allocated in the Global Internal Communication Center of Excellence and play a vital part in…
Added 28 mins ago
Senior Journey Marketing Manager, Security Attach
Lumen Technologies
Remote, United States
We are seeking a Senior Journey Marketing Manager to lead the end-to-end development, activation, and optimization of integrated customer journeys and campaigns that increase security…
Added 28 mins ago
Senior Lead Marketing Manager
Lumen Technologies
Remote, United States
The Senior Lead Marketing Manager will shape scalable, integrated marketing programs that translate business priorities, sales goals, and pipeline needs into measurable growth. Operating at…
Added 28 mins ago
DM
Web Maintenance Project Manager
Digital Marketing Recruiters
United States
- $65,000 to $85,000 USD / year
The Web Maintenance Project Manager is the single point of accountability for the Website Maintenance program within Intero Studios. You will manage and regularly meet with 20–40…
Added 28 mins ago
IT Project Manager
Govcio LLC
Tampa, FL
The FMS IT Project Manager II is responsible for planning, coordinating, executing, and monitoring Foreign Military Sales (FMS) information technology and cybersecurity projects supporting…

AEVEX

Product Manager

Baltimore, MD, United States

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Job details

Experience: 5+ years of experience in operational support, technical service delivery, field operations, product management, or a related discipline, including team leadership.
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Arrangement

This is an onsite position in Baltimore, MD with CONUS and OCONUS travel.

Job Overview

The Mission Support Center (MSC) Product Manager owns the development, delivery, and improvement of the company’s centralized operational support capability. Treating the MSC as a product, this role defines its users, services, roadmap, and performance measures to support deployed teams, customers, and program leadership across company operations.

The manager integrates watchbill personnel, training, tooling, and procedures into a dependable support service. Responsibilities include establishing coverage, qualifying watchstanders, coordinating technical reachback, and ensuring timely issue resolution or escalation. The manager works with Operations, Integrated Product Support, Engineering, IT, and program leaders to translate mission requirements and field feedback into improvements.

The role establishes service expectations and balances operational demands with capability development. Success is measured through responsiveness, resolution effectiveness, watchstander readiness, user satisfaction, and contribution to mission availability.

Essential Functions

Product Strategy and Roadmap: Define the MSC service portfolio, operating model, roadmap, and prioritized improvement backlog across company programs.
Watchbill Management: Manage assigned watchstanders and coordinate personnel from other departments; establish coverage, qualifications, shift assignments, handoffs, and backup arrangements.
Training and Qualification: Develop onboarding, qualification standards, recurring training, exercises, and proficiency assessments with technical SMEs.
Tooling and Information: Define requirements for communications, issue tracking, dashboards, knowledge resources, and remote diagnostic tools; coordinate implementation with IT and Engineering.
Procedures and Escalation: Maintain procedures for receiving requests, troubleshooting, documenting actions, transferring watches, escalating issues, and communicating status.
Operational Support: Coordinate support to operations, exercises, testing, and customer missions; connect watchstanders with technical and program authorities.
Performance and Improvement: Track support demand, response and resolution times, recurring issues, coverage gaps, and user feedback to improve services.
Resource Planning: Forecast staffing, training, tooling, and funding requirements; recommend investments and communicate constraints to leadership.
Cross-Program Coordination: Establish service expectations and priorities with program leaders, including competing demands and surge requirements.
Personnel Leadership: Coach assigned personnel, assess performance, and coordinate development with functional managers for temporary watchstanders.
Perform other duties as required.

Standard Essential Functions

Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

Ability to translate user needs into service requirements, priorities, procedures, and measurable outcomes.
Working knowledge of issue tracking, troubleshooting workflows, knowledge management, and performance reporting.
Strong communication, organizational, and decision-making skills during time-sensitive situations.
Ability to support a continuously operating center, including occasional nights, weekends, and surge periods.
Willingness to travel to operational sites to assess support requirements and MSC effectiveness.
Familiarity with unmanned systems, maritime operations, deployed sustainment, or government mission support preferred.
Familiarity with Jira, remote diagnostics, operational dashboards, and secure communications preferred.

Education / Certifications

Bachelor’s degree in business, engineering, information systems, operations management, or a related field; equivalent experience may be considered.

Experience

5+ years of experience in operational support, technical service delivery, field operations, product management, or a related discipline, including team leadership.
Experience coordinating staffing, schedules, training, and technical resources across teams.
Experience establishing or managing a mission support center, operations center, technical help desk, or comparable reachback service preferred.
Experience developing product roadmaps, managing improvement backlogs, and introducing services preferred.
Experience developing watchstander qualifications, incident escalation procedures, or continuity plans preferred.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

Frequently required to sit, and to reach to use computers and other office equipment

Security Clearance

Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

About AEVEX

AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.

AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.

Recruitment Communication Notice: All official correspondence regarding your application, application status, interviews, or the AEVEX hiring process will come directly from an AEVEX representative using an @aevex.com email address or through Greenhouse, our applicant tracking system. Please use caution with communications claiming to represent AEVEX from other email domains, and always verify the sender before responding or providing personal information.

Equal Employment Opportunity:

AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

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More about this job

Skills

Leadership
Onboarding
Troubleshooting
Reporting
Communication skills
Decision making
Jira
Operations management
Team leadership
Technical support
Office equipment

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