Jobs in the United States

25+ jobs

Save this search

Added just now
Business Office Assistant
The Village at Mission Rehabilitation and Health Care Center
Prairie Village, KS
As a Business Office Assistant, you will be responsible for supporting the Business Office Manager and the overall management of business office activities in accordance with current…
Added just now
Information Systems Security Manager (ISSM)
Iron Will Ventures
Crane, IN
Coordinating with the FSO, SCIF Manager, program management, customer security representatives, and applicable Cognizant Security Authorities.
Added just now
Clayton Homes Home Consultant - Fairfield, IL
CMH Homes Inc.
Fairfield, IL
Merchandising – assist manager by helping select inventory, decorate models and maintain appearance of the homes
Added just now
SO
Program Manager
State of Illinois
Springfield, IL
- $8,571 to $12,651 USD / month
The Illinois Department of Natural Resources is seeking to hire a Program Manager for the Office of Oil and Gas Resource Management. This position will direct activities related to the…
Added just now
Mission Manager
LMI
New York, NY
As a Mission Manager, you will serve as the primary owner of pilot implementations, working directly with customers to deploy, adapt, and validate LMI’s solutions in operational…
Added just now
Mission Manager
LMI
United States
As a Mission Manager, you will serve as the primary owner of pilot implementations, working directly with customers to deploy, adapt, and validate LMI’s solutions in operational…
Added 1 min ago
Driver - Taylor TX
Taylor, TX
preferred. This position reports to the Site Manager or Operations
Added 1 min ago
AL
Cook – Full-Time
Allegro Living, LLC
Clermont, FL
- Full-time
Educational Investment Program - up to $1,000
Added 1 min ago
Associate Director - Technical Data Product Owner
Eli Lilly and Company
United States
…Agile delivery practices, and cross-functional stakeholder management. This individual will handle defining and prioritizing the product roadmap, leading delivery execution, and driving…
Added 1 min ago
Operations Manager
Fun Land
Centreville, VA
We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This…
Added 1 min ago
WW
Client Manager
World Wide Technology Holding, LLC
Washington D.C. · New York, NY
- $150,000 to $175,000 USD / year
5+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
Added 1 min ago
Sr. Technical Program Manager
Clearwater Analytics, LLC
United States
Clearwater Analytics is looking for a Vice President, Technical Program Manager to operate at the organizational level - partnering across product and engineering teams, including OEMS,…
Added 1 min ago
Restaurant Zone Manager
Raising Cane's
Perrysburg, OH
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management…
Added 1 min ago
RC
Restaurant Manager
Raising Cane's
Kenosha, WI
- $20 to $20.75 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 2 mins ago
Transportation Assistant
Veterans Affairs, Veterans Health Administration
White City, OR
Added 2 mins ago
Global H&S Audit Manager, AWS Health & Safety
Amazon
Umatilla, OR
We are seeking a Global H&S Audit Manager to lead the strategic direction and governance of AWS's Internal Health & Safety Audit Program. This role is focused on defining audit strategy,…
Added 2 mins ago
Community Resilience Subdiscipline Leader Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
…explore international impact. This leader will support resource management, business development, provide technical expertise and guidance to projects, and provide the vision and leadership…
Added 2 mins ago
Watersheds & Stormwater Subdiscipline Leader Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
…explore international impact. This leader will support resource management, business development, provide technical expertise and guidance to projects, and provide vision and leadership to…
Added 2 mins ago
Research Program Coordinator: Northwest Alliance for Computational Science & Engineering
Oregon State University
Corvallis, OR
As part of the College of Engineering(NACSE) research center in the College of Engineering, the Research Program Coordinator (Project Manager) provides high-level project management and…
Added 2 mins ago
Building Systems Engineer II
Nike
Beaverton, OR
Strong end to end project management skills, shepherding an entire program from kick off to completion.
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Storage
Portland, OR
- $17 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Storage
Portland, OR
- $17 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
Manager, Procurement Operations
Mondelez International
Portland, OR
Deliver on the procurement process through effective execution of sourcing, compliance, and vendor management activities, ensuring regulatory compliance for all in-scope processes.
Added 2 mins ago
Group Product Manager, Compliance Agent Experience
Coinbase
Salem, OR
We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation…
Added 2 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Salem, OR
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…

AEVEX

Product Manager

Baltimore, MD, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience in operational support, technical service delivery, field operations, product management, or a related discipline, including team leadership.
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Arrangement

This is an onsite position in Baltimore, MD with CONUS and OCONUS travel.

Job Overview

The Mission Support Center (MSC) Product Manager owns the development, delivery, and improvement of the company’s centralized operational support capability. Treating the MSC as a product, this role defines its users, services, roadmap, and performance measures to support deployed teams, customers, and program leadership across company operations.

The manager integrates watchbill personnel, training, tooling, and procedures into a dependable support service. Responsibilities include establishing coverage, qualifying watchstanders, coordinating technical reachback, and ensuring timely issue resolution or escalation. The manager works with Operations, Integrated Product Support, Engineering, IT, and program leaders to translate mission requirements and field feedback into improvements.

The role establishes service expectations and balances operational demands with capability development. Success is measured through responsiveness, resolution effectiveness, watchstander readiness, user satisfaction, and contribution to mission availability.

Essential Functions

Product Strategy and Roadmap: Define the MSC service portfolio, operating model, roadmap, and prioritized improvement backlog across company programs.
Watchbill Management: Manage assigned watchstanders and coordinate personnel from other departments; establish coverage, qualifications, shift assignments, handoffs, and backup arrangements.
Training and Qualification: Develop onboarding, qualification standards, recurring training, exercises, and proficiency assessments with technical SMEs.
Tooling and Information: Define requirements for communications, issue tracking, dashboards, knowledge resources, and remote diagnostic tools; coordinate implementation with IT and Engineering.
Procedures and Escalation: Maintain procedures for receiving requests, troubleshooting, documenting actions, transferring watches, escalating issues, and communicating status.
Operational Support: Coordinate support to operations, exercises, testing, and customer missions; connect watchstanders with technical and program authorities.
Performance and Improvement: Track support demand, response and resolution times, recurring issues, coverage gaps, and user feedback to improve services.
Resource Planning: Forecast staffing, training, tooling, and funding requirements; recommend investments and communicate constraints to leadership.
Cross-Program Coordination: Establish service expectations and priorities with program leaders, including competing demands and surge requirements.
Personnel Leadership: Coach assigned personnel, assess performance, and coordinate development with functional managers for temporary watchstanders.
Perform other duties as required.

Standard Essential Functions

Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

Ability to translate user needs into service requirements, priorities, procedures, and measurable outcomes.
Working knowledge of issue tracking, troubleshooting workflows, knowledge management, and performance reporting.
Strong communication, organizational, and decision-making skills during time-sensitive situations.
Ability to support a continuously operating center, including occasional nights, weekends, and surge periods.
Willingness to travel to operational sites to assess support requirements and MSC effectiveness.
Familiarity with unmanned systems, maritime operations, deployed sustainment, or government mission support preferred.
Familiarity with Jira, remote diagnostics, operational dashboards, and secure communications preferred.

Education / Certifications

Bachelor’s degree in business, engineering, information systems, operations management, or a related field; equivalent experience may be considered.

Experience

5+ years of experience in operational support, technical service delivery, field operations, product management, or a related discipline, including team leadership.
Experience coordinating staffing, schedules, training, and technical resources across teams.
Experience establishing or managing a mission support center, operations center, technical help desk, or comparable reachback service preferred.
Experience developing product roadmaps, managing improvement backlogs, and introducing services preferred.
Experience developing watchstander qualifications, incident escalation procedures, or continuity plans preferred.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

Frequently required to sit, and to reach to use computers and other office equipment

Security Clearance

Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

About AEVEX

AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.

AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.

Recruitment Communication Notice: All official correspondence regarding your application, application status, interviews, or the AEVEX hiring process will come directly from an AEVEX representative using an @aevex.com email address or through Greenhouse, our applicant tracking system. Please use caution with communications claiming to represent AEVEX from other email domains, and always verify the sender before responding or providing personal information.

Equal Employment Opportunity:

AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Apply About employer

More about this job

Skills

Leadership
Onboarding
Troubleshooting
Reporting
Communication skills
Decision making
Jira
Operations management
Team leadership
Technical support
Office equipment

Report this job