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Biomedical Equipment Support Specialist (Information Systems)
Veterans Health Administration
Seattle, WA
- $100,602 to $130,786 USD / year
(5) Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
Added just now
VH
Biomedical Equipment Support Specialist (Information Systems)
Veterans Health Administration
Seattle, WA
- $100,602 to $130,786 USD / year
(5) Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
Added 1 min ago
B
Engineering Manager
Bellese
Remote, United States
- $138,600 to $163,300 USD / year
…Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care…
Added 1 min ago
Branch Operations Manager
Nucor
Lathrop, CA
…bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and…
Added 2 mins ago
Senior Project Manager - Data Center
MasTec Utility Services
Boling, TX
MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground…
Added 2 mins ago
Senior Project Manager - Data Center
MasTec Utility Services
Boling, TX
MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground…
Added 2 mins ago
VH
Maintenance Worker
Veterans Health Administration
New Orleans, LA
- $32 to $37 USD / hour
This position is assigned to the Grounds Section in the Engineering Service Line of the Southeast Louisiana Veterans Health Care System (SLVHCS). The incumbent of this position performs as…
Added 3 mins ago
FP&A Manager
Rochester Sensors LLC
Coppell, TX
The Financial Planning & Analysis (FP&A) Manager is responsible for leading Rochester Sensors' financial planning, forecasting, reporting, and analytical functions to support strategic…
Added 3 mins ago
Quality Engineer / Supplier Quality Engineer
ATSC IES INC
Gilbert, AZ
…Engineer to join our growing team. Reporting to the Quality Manager, this is a hands-on, floor-connected position where you will interact directly with products, processes, and…
Added 3 mins ago
M
Assistant Community Manager
Morguard
Chicago, IL
- $75,000 to $80,000 USD / year
A multi-family Assistant Community Manager for our Class A luxury high rise asset in downtown Chicago. We need a skilled and experienced Assistant Manager to join our team.
Added 4 mins ago
Export Compliance Manager
Intervala, LLC
Mount Pleasant, PA
The Export Compliance Manager serves as the company’s central subject matter expert on U.S. and international trade control regulations. This role is responsible for day-to-day…
Added 4 mins ago
Sr. Director, Marketing, Repair OnDemand
Repairify
Austin, TX · TX
…and a consistent operating cadence. Partner with Product and Engineering to turn recurring exceptions and manual tasks into product improvements and automated workflows. Measure manual…
Added 4 mins ago
Quality Engineer I
Availity
Remote, United States
Added 4 mins ago
Manufacturing Engineer 4
APPLIED COMPOSITES INC
Los Alamitos, CA
May act as program manager for customer programs.
Added 5 mins ago
Plant Manager - Aggregate
Amrize
Colgate, WI
Join Amrize as a Plant Manager - Aggregate and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s…
Added 6 mins ago
SO
Structural Trades I
State of Colorado
Westminster, CO
- $3,698 USD / month
Access to a tuition reimbursement program for eligible employees, their eligible dependents and domestic partners at any of the 13 system community colleges.
Added 6 mins ago
Packaging Technical Specialist - Body on Frame Vehicles
Stellantis
Auburn Hills, MI
…direction to the Packaging team, establishes priorities and engineering standards, mentors team members, and ensures consistent execution across programs and regions. Responsibilities…
Added 6 mins ago
Senior Test Manager
Odyssey Systems Consulting Group, Ltd.
Hurlburt Field, FL
Coordinate with program management, engineering, logistics, airworthiness, and operational stakeholders to support test planning and execution activities.
Added 7 mins ago
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Engineering Supervisor (PE)
Actalent
Birmingham, AL
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
Added 7 mins ago
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Engineering Supervisor (PE)
Actalent
Columbus, OH
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
Added 7 mins ago
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Engineering Supervisor (PE)
Actalent
Columbus, OH
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
Added 7 mins ago
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Project Controls Manager/estimator
Actalent
Ann Arbor, MI
- $38.46 to $82.11 USD / hour
Job Title: Project Controls Manager/EstimatorJob DescriptionWe are seeking a skilled Project Controls Manager/Estimator to join our dynamic team. This role offers the flexibility of remote…
Added 7 mins ago
Electrical Engineer
Actalent
Grand Rapids, MI
…concept through commissioning, utilizing experience and sound engineering…
Added 7 mins ago
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Engineering Supervisor (PE)
Actalent
Tulsa, OK
- $50.07 to $70.1 USD / hour
Job DescriptionThe Engineering Supervisor is responsible for overseeing the daily operations of the department, setting project budgets and schedules, and reporting metrics and statuses to…
Added 7 mins ago
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Loan Analyst
Farm Service Agency
Holbrook, AZ
- $40,736 to $80,243 USD / year
…Under the direction of the District Director and the Farm Loan Manager, works collaboratively with Farm Loan Officers and loan staff. | Performs analysis, evaluation and advisory…

AEVEX

Product Manager

Baltimore, MD, United States

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Job details

Experience: 5+ years of experience in operational support, technical service delivery, field operations, product management, or a related discipline, including team leadership.
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Arrangement

This is an onsite position in Baltimore, MD with CONUS and OCONUS travel.

Job Overview

The Mission Support Center (MSC) Product Manager owns the development, delivery, and improvement of the company’s centralized operational support capability. Treating the MSC as a product, this role defines its users, services, roadmap, and performance measures to support deployed teams, customers, and program leadership across company operations.

The manager integrates watchbill personnel, training, tooling, and procedures into a dependable support service. Responsibilities include establishing coverage, qualifying watchstanders, coordinating technical reachback, and ensuring timely issue resolution or escalation. The manager works with Operations, Integrated Product Support, Engineering, IT, and program leaders to translate mission requirements and field feedback into improvements.

The role establishes service expectations and balances operational demands with capability development. Success is measured through responsiveness, resolution effectiveness, watchstander readiness, user satisfaction, and contribution to mission availability.

Essential Functions

Product Strategy and Roadmap: Define the MSC service portfolio, operating model, roadmap, and prioritized improvement backlog across company programs.
Watchbill Management: Manage assigned watchstanders and coordinate personnel from other departments; establish coverage, qualifications, shift assignments, handoffs, and backup arrangements.
Training and Qualification: Develop onboarding, qualification standards, recurring training, exercises, and proficiency assessments with technical SMEs.
Tooling and Information: Define requirements for communications, issue tracking, dashboards, knowledge resources, and remote diagnostic tools; coordinate implementation with IT and Engineering.
Procedures and Escalation: Maintain procedures for receiving requests, troubleshooting, documenting actions, transferring watches, escalating issues, and communicating status.
Operational Support: Coordinate support to operations, exercises, testing, and customer missions; connect watchstanders with technical and program authorities.
Performance and Improvement: Track support demand, response and resolution times, recurring issues, coverage gaps, and user feedback to improve services.
Resource Planning: Forecast staffing, training, tooling, and funding requirements; recommend investments and communicate constraints to leadership.
Cross-Program Coordination: Establish service expectations and priorities with program leaders, including competing demands and surge requirements.
Personnel Leadership: Coach assigned personnel, assess performance, and coordinate development with functional managers for temporary watchstanders.
Perform other duties as required.

Standard Essential Functions

Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies

Ability to translate user needs into service requirements, priorities, procedures, and measurable outcomes.
Working knowledge of issue tracking, troubleshooting workflows, knowledge management, and performance reporting.
Strong communication, organizational, and decision-making skills during time-sensitive situations.
Ability to support a continuously operating center, including occasional nights, weekends, and surge periods.
Willingness to travel to operational sites to assess support requirements and MSC effectiveness.
Familiarity with unmanned systems, maritime operations, deployed sustainment, or government mission support preferred.
Familiarity with Jira, remote diagnostics, operational dashboards, and secure communications preferred.

Education / Certifications

Bachelor’s degree in business, engineering, information systems, operations management, or a related field; equivalent experience may be considered.

Experience

5+ years of experience in operational support, technical service delivery, field operations, product management, or a related discipline, including team leadership.
Experience coordinating staffing, schedules, training, and technical resources across teams.
Experience establishing or managing a mission support center, operations center, technical help desk, or comparable reachback service preferred.
Experience developing product roadmaps, managing improvement backlogs, and introducing services preferred.
Experience developing watchstander qualifications, incident escalation procedures, or continuity plans preferred.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

Frequently required to sit, and to reach to use computers and other office equipment

Security Clearance

Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.

About AEVEX

AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.

AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.

Recruitment Communication Notice: All official correspondence regarding your application, application status, interviews, or the AEVEX hiring process will come directly from an AEVEX representative using an @aevex.com email address or through Greenhouse, our applicant tracking system. Please use caution with communications claiming to represent AEVEX from other email domains, and always verify the sender before responding or providing personal information.

Equal Employment Opportunity:

AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

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More about this job

Skills

Leadership
Onboarding
Troubleshooting
Reporting
Communication skills
Decision making
Jira
Operations management
Team leadership
Technical support
Office equipment

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