Quality Assurance Associate

Job Title: Quality Assurance AssociateJob DescriptionIn this position, you will utilize testing tools and equipment to evaluate, diagnose, and document findings of all ultrasound transducers and parts entering and exiting the facility. You will play a crucial role in ensuring the quality and safety of medical equipment used in diagnostic imaging.

Responsibilities

• Perform inbound inspection of probes upon receipt, documenting physical condition, cosmetic damage, and accompanying paperwork/photos.
• Conduct inbound functional testing to verify and confirm the customer-reported defect prior to routing for repair.
• Compare inbound test results against intake documentation to catch discrepancies or additional undocumented defects.
• Perform electrical safety testing on inbound and outbound units.
• Conduct image quality assessment using test phantoms or OEM diagnostic software to verify probe performance.
• Test connector, cable, and strain relief continuity for damage or intermittent faults.
• Verify bending section/articulation function on TEE and other steerable probes as part of inbound and outbound checks.
• Perform outbound testing to confirm repairs were completed correctly and the probe meets performance specifications.
• Sign off on QA documentation certifying the probe passed all required tests before shipment.
• Reject or return-to-repair any unit failing final QA, with clear documentation of the failure reason.
• Maintain calibration and verification records for all test equipment used.
• Document all test results, pass/fail determinations, and supporting data in the tracking/quality system.
• Flag recurring or unusual defect patterns to engineering or repair leads for root-cause investigation.
• Support audits by maintaining organized, retrievable QA records.
• Ensure compliance with internal quality system (QMS) requirements throughout inbound/outbound testing.
• Follow cleaning protocols for probes arriving from clinical use.
• Adhere to ESD and safe-handling procedures for sensitive probe electronics.
• Collaborate with intake/quoting team to validate defect confirmation before quote finalization.
• Collaborate with repair technicians to clarify ambiguous defect reports or retest borderline units.
• Provide input on QA test protocols, checklists, and standard work documentation.

Essential Skills

• 1 to 3 years of experience in Biomedical or Electronics QA preferred.
• Knowledge and understanding of oncology and/or diagnostic imaging equipment.
• Ability to utilize precision tools to troubleshoot, diagnose, and repair oncology and/or diagnostic imaging systems and parts.
• Experience with testing equipment and hand tools.
• Ability to use and understand Enterprise Resource Planning (ERP) software and standard Microsoft Products (Outlook, Word, Excel, Teams).
• Exceptional analytical and problem-solving skills with high attention to detail.

Additional Skills & Qualifications

• High school diploma or General Education Degree (GED) required.
• Biomedical Engineering Technology Degree or Certification preferred.
• Capacity to use hand tools, testing equipment, hand truck, and pallet jack as needed.
• Ability to lift, carry, or otherwise move up to 400 lbs while working with medical equipment.

Why Work Here?Our Client is committed to a respectful and purposeful work environment where each team member takes responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future. Join a growing company genuinely committed to making a difference for our customers and their patients! Work EnvironmentThe position is predominantly performed in a warehouse environment with moderate noise levels. Temperatures may be subject to outdoor conditions in terms of cold and heat. Exposure to large medical equipment, parts, heavy machinery, and high-voltage electricity. The environment is climate-controlled, and work hours are 7:30am-4pm. Job Type & LocationThis is a Contract to Hire position based out of Concord, NC. Pay and BenefitsThe pay range for this position is $25.00 - $29.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & LocationThis is a Contract to Hire position based out of Concord, NC. Application DeadlineThis position is anticipated to close on Nov 27, 2026. Workplace TypeThis is a fully onsite position in Concord,NC.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.