Lead Service Technician

Job Title: Lead Service TechnicianJob DescriptionWe are seeking an experienced Service Manager to lead and support an established service team of approximately five employees. This is a hands-on leadership position for someone who combines strong technical troubleshooting abilities with the ability to guide, train, and develop field service technicians. The Service Manager will oversee day-to-day service activities while serving as a technical resource for the team.

Responsibilities

• Provide day-to-day leadership to an existing service team of approximately 5 employees.
• Provide technical guidance, training, and troubleshooting support to service technicians.
• Assist technicians in diagnosing challenging electrical, mechanical, HVAC, and controls-related issues.
• Troubleshoot and diagnose 3-phase motors, motor controls, electrical components, and related industrial equipment.
• Understand and troubleshoot PLC-controlled equipment and control systems.
• Help identify equipment failures and determine appropriate repair solutions.
• Support technician development through hands-on coaching and technical training.
• Ensure service work is completed safely, efficiently, and accurately.
• Assist with preventive maintenance, equipment diagnostics, and service-related technical issues.
• Work collaboratively with technicians and customers to resolve equipment and service concerns.

Essential Skills

• Strong experience troubleshooting electrical, mechanical, HVAC, and control systems.
• Experience diagnosing and troubleshooting 3-phase motors.
• Working knowledge of PLCs and PLC-controlled equipment.
• Ability to understand how PLC controls interact with mechanical and electrical equipment.
• Strong mechanical aptitude and hands-on troubleshooting ability.
• Previous experience providing technical leadership, training, supervision, or mentorship to technicians.
• Experience in industrial service, industrial maintenance, HVAC service, field service, or a related technical environment.
• Strong communication and problem-solving skills.
• Ability to balance team leadership responsibilities with hands-on technical support.

Additional Skills & Qualifications

• Compressor or compressed-air system experience is beneficial but not required.
• PLC programming and ladder logic experience are not required.

Why Work Here?This position offers an experienced technician or service leader the opportunity to step into a key leadership role while remaining close to the technical side of the work. The Service Manager will oversee an established team and have the opportunity to directly impact technician development, troubleshooting processes, and overall service operations. This is an excellent opportunity for someone who enjoys solving complex technical problems but also wants the responsibility and career growth that comes with leading and developing a service team. Benefits include health, dental, vision, 401k, and vacation. Work EnvironmentThis is an on-site, hands-on service leadership position supporting an established team of approximately five service employees. The role combines team management, technician training, technical troubleshooting, and service support. The Service Manager should be comfortable working around industrial equipment and troubleshooting electrical, mechanical, HVAC, motor, and control-system issues. The position requires someone who is comfortable moving between leadership responsibilities and hands-on technical problem solving. Job Type & LocationThis is a Permanent position based out of Salem, VA. Pay and BenefitsThe pay range for this position is $83200.00 - $104000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Health, Dental, Vision, 401k Job Type & LocationThis is a Permanent position based out of Salem, VA. Application DeadlineThis position is anticipated to close on Nov 16, 2026. Workplace TypeThis is a fully onsite position in Salem,VA.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.