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Program Manager
Dynanet Corporation
Washington, DC
The Program Manager serves as the primary liaison to our Customer's Tech team and is responsible for the supervision and management of all contractor personnel supporting the Tech…
Added 1 min ago
Senior Refinery Chemist
Valero
ARDMORE, OK
Performs special projects as assigned by Laboratory Manager
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MI
Full-time Nabisco Merchandiser/Order Writer
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- $16 to $19 USD / hour
- Full-time
Follow the daily schedule set by the merchandising manager to ensure the most efficient in-store service.
Added 1 min ago
Specialty Representative/Senior Specialty Representative - Bone Health -Tulsa, OK (East)
Amgen
Tulsa, OK
…strategy and promoting Amgen products as led by the District…
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Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Tulsa, OK
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SO
PLANNING CONSULTANT / FACILITIES MAINTENANCE
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- $80,000 USD / year
Have working knowledge/experience on the DMS organization, its processes, and how it interfaces with and supports the FDVA on our Capitol Improvement Program (CIP).
Added 1 min ago
Material Transporter
Saint Francis Health System
Tulsa, OK
…of duties. Practices and maintains the quality improvement program of the department. Meets all system-wide and department competencies annually. Complies with all system and department…
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Sr Payment Integrity Consultant - Payment Integrity
HCSC
Tulsa, OK
…and reporting KPIs and impact metrics, working with the PI Program Manager to draft communications on PI project progress, impact, value, and…
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Key Account Manager
American Electric Power
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Develop a program of work to conduct marketing outreach to these customers.
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Radiology Technologist I (Prem Wknd)
Saint Francis Health System
Tulsa, OK
Minimum Education: Completion of an accredited Radiologic Technology Program.
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Group Product Manager, Compliance Agent Experience
Coinbase
Oklahoma City, OK
We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation…
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Senior Social Worker
Veterans Affairs, Veterans Health Administration
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Senior Social Worker
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Manager Database Administrator - Remote US
SitusAMC
Oklahoma City, OK
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…
Added 1 min ago
GA
Sr Technical Program Manager
GE Aerospace
Oklahoma City, OK · Shawnee, OK
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 1 min ago
Manager - IT Service Management
Maximus
Oklahoma City, OK
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
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Area Sales Manager- Southern Plains- Ottava Surgical Robotics
J&J Family of Companies
Oklahoma City, OK
As an Area Sales Manager (ASM), this individual will serve as the point person for end to end commercialization, including sales, support and capital program management for Ottava. The ASM…
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Digital Program Manager
Datavant
Oklahoma City, OK
This role is ideal for someone who is highly organized, customer-focused, and eager to grow their expertise in healthcare technology, digital operations, and program management.
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Hiring General Cleaners (5073) (Custodian)
WFF Facility Services
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…their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities…
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EG
Operations - Process Manager - Sr
Eliassen Group
Oklahoma City, OK
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
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EG
Sr Technical Project/Program Manager
Eliassen Group
Oklahoma City, OK
- $48 to $53 USD / hour
Our client seeks a Sr Technical Project/Program Manager to lead a complex, multi-year Workday migration for affiliates covering benefits, payroll, learning, recruiting, HR, and finance. The…
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Server 1
ClubCorp
Norfolk, VA
Reports to the F&B Director, Banquet Manager or Restaurant Manager
Added 1 min ago
Partner Recruiting & Integration Coordinator
US Offices & Unit
Philadelphia, PA · Boston, MA · NY · Washington, DC · Chicago, IL
Provide comprehensive administrative and logistical support to the team’s senior leadership, including the Senior Director, Partner Recruiting Manager, and Lateral Integration Manager.
Added 2 mins ago
PB
Personal Banker I (Full Time) - Gun Barrel
PROSPERITY BANK
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Keeps Banking Center Manager informed of area activities and significant problems.
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Registered Nurse (RN), Day Shift, Med Surg Stroke
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…guidance provided by more senior nurses and the Clinical Nurse…

AEG Vision

Practice Manager

Fond Du Lac, WI, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English
Posted: Nov 5, 2026

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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More about this job

Skills

Patient care
Coaching
Leadership
Team building
Scheduling
Communication skills
Sales
Payroll
Workflow
Documentation
Reporting
Regulatory compliance
Loss prevention
Confidentiality
Apply strategic thinking
Adaptability
Heavy lifting

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