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Added 1 min ago
Project Manager-High Capacity Transit (HCT) (Term-Limited)
Seattle, WA
In consultation with the Corridor Director, Project Development Director and/or Manager(s), coordinates planning, environment, and project development activities; assists in directing…
Added 2 mins ago
Project Manager III
Universal Parks & Resorts
Orlando, FL
The Project Manager has overall responsibility for the successful planning and execution of projects for IT and/or Cyber Security. The Project Manager will work closely with the operations,…
Added 5 mins ago
Software Quality Assurance Lead
Regions Bank
Birmingham, AL
At Regions, the Software Quality Assurance (QA) Lead supports the application development organization by providing support for preparation of the test strategy, testing approach and…
Added 6 mins ago
CO
Information Technology Manager
City of Brea
Brea, CA
- $148,864.05 to $190,558.7 USD / year
Work with outside vendor representatives to identify and correct causes of hardware, operating systems software, network or application program malfunctions, and to coordinate programming…
Added 7 mins ago
MB
Spring 2027 Web Design Teaching Assistant - remote
Mission Bit
San Francisco, CA
- $23 USD / hour
…in San Francisco, CA, and reports directly to the Education Program Manager. We’re proud to provide training to all instructional staff to prepare them to teach, along with ongoing support…
Added 7 mins ago
MB
Spring 2027 AI Lead Instructor - in-person in San Francisco, CA
Mission Bit
San Francisco, CA
- $28 USD / hour
…in San Francisco, CA, and reports directly to the Education Program Manager. We’re proud to provide training to all instructional staff to prepare them to teach, along with ongoing support…
Added 8 mins ago
Post-Implementation Consultant - Sales Territory Software (Remote)
Veeva
Remote, United States
Identify and monitor interdependencies between various program or customer workstreams
Added 8 mins ago
Post-Implementation Consultant - Sales Territory Software (Remote)
Veeva
Remote, United States
Identify and monitor interdependencies between various program or customer workstreams
Added 13 mins ago
Sr. Director, Subscription Services
Planview Incorporated
United States
Added 13 mins ago
Sr. Technical Program Manager, FDE
Databricks
NJ
Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
Added 13 mins ago
Manager, Quality Assurance Second Shift
Merck
Durham, NC
The Quality Assurance Manager will direct Shop Floor Quality Assurance (SFQA) B160 to support process and technology introduction, compliance improvements, and manufacturing readiness to…
Added 16 mins ago
Senior Technical Community Manager
Modular
Remote, United States
We are looking for a Senior Technical Community Manager to grow the developer community around Mojo and MAX. This is an operator's role. You will own a portfolio of programs that all run at…
Added 17 mins ago
Manager, Clinical Affairs Specimen Operations
Exact Sciences Corp
WI · CA
The Manager, CASO will focus on leading and managing cross functional support teams and key stakeholders to support the logistical stand up of all clinical studies and ensure that supply…
Added 17 mins ago
Staff Technical Product Manager, Configuration Management
Relativity Space
Long Beach, CA
As a Staff Technical Product Manager, Configuration Management, you will own the strategy, architecture, and evolution of enterprise-wide configuration management systems and workflows…
Added 17 mins ago
Information System Security Manager - ISSM
The Ohio State University
United States
The Information System Security Manager (ISSM) plays a key role in the execution and oversight of Ohio State University’s National Security Program cybersecurity compliance, ensuring system…
Added 17 mins ago
Geotechnical Field Engineer
OneEnergy Renewables
Madison, WI
…will be supported and trained by the Geotechnical Engineering Manager and will work closely with a multidisciplinary team of field…
Added 18 mins ago
EE
Mechanical Lead
Engineering Economics, Inc.
Covington, GA
- $39.87 to $56.81 USD / hour
…provides facility assessments, master planning, energy audits, and technical program management, supported by specialty teams serving healthcare, data center, and mission-critical…
Added 21 mins ago
Supply Manager
RMGS Inc
Moody AFB, GA
Training. For entry into the position, completion of a military supply custodian/manager course, such as AF Material Management Technical Training, course number L3AZR1520550SRB, is…
Added 23 mins ago
Nuclear Safety Analyst
INL Professional
Idaho Falls, ID
…other Friday off and reports to the Nuclear Safety Engineering Manager. You will manage Documented Safety Analyses (DSAs) and Technical Safety Requirements (TSRs), including updates,…
Added 24 mins ago
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Maintenance Tech Step 1
Pasta Montana LLC
Great Falls, MT
- $26.07 USD / hour
…communication and training with Original Equipment Manufacturing (OEM) technical support. This position shares responsibility for maintaining Pasta Montana’s food safety, quality and…
Added 24 mins ago
Technical Product Manager
Q2 Software, Inc.
Austin, TX
Q2 is seeking a skilled Technical Product Manager to lead the strategy, roadmap, and execution for our Integration Framework and critical platform services. In this role, you will provide…
Added 26 mins ago
Technical Program Manager - Public Sector
Qualtrics
Washington, DC
The Technical Program Manager plays a pivotal part in Qualtrics' success by leading the design, delivery and ongoing success of customer’s experience programs, focused on driving measurable…
Added 29 mins ago
Project Manager, Product Enhancement Engineering
Woodstream
Lancaster, PA
We have an immediate opportunity for a Project Manager, Product Enhancement Engineering, in Lancaster, PA!
Added 30 mins ago
Senior Solutions Consultant
Elite Technology
Remote, United States
…demonstrations. Senior Consultant, Solution must possess strong technical expertise, excellent communication skills, and the ability to translate complex technical concepts into clear,…
Added 31 mins ago
Computer Engineering Lab Manager
University of Washington
Tacoma, WA
…closely with the Electrical and Computer Engineering (ECE) Program Chair, the Computer Engineering Lab Manager is responsible for managing and administering the School of Engineering and…

AEG Vision

Practice Manager

Austin, TX, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English
Posted: Nov 4, 2026

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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More about this job

Skills

Patient care
Coaching
Leadership
Team building
Scheduling
Communication skills
Sales
Payroll
Workflow
Documentation
Reporting
Regulatory compliance
Loss prevention
Confidentiality
Apply strategic thinking
Adaptability
Heavy lifting

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