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Project Controls Business Class Lead
HDR
Bellevue, WA · Tacoma, WA · Everett, WA · Spokane, WA · Olympia, WA · Seattle, WA · Gig Harbor, WA
…transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring…
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Occupational Therapist- Per Diem
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Detroit, MI
- $50 USD / hour
Start Strong: Extensive orientation program to ensure a smooth transition into our setting.
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Associate Teacher - Infant/Toddler (East Palo Alto)
Kidango
East Palo Alto, CA
…experiences of infants and toddlers in a state-funded early childhood program. This role helps implement curriculum, daily routines, child observations, and family engagement practices, and…
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Business Analytics Manager
PNC
Pittsburgh, PA · New York, NY · Strongsville, OH
Lead a team responsible for the design, development, delivery, and support of enterprise reporting and analytics solutions.
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Mobile Assistant Manager
PNC
Linthicum Heights, MD
Deliver financial education: Lead seminars and financial conversations that support financial well-being.
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Relationship Banker Business Specialist
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Lubbock, TX
…wide range of ecosystem partners. Responsible for proactive lead generation and appointments conducted inside and outside of branch. Delivers a differentiated client experience from…
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Regional Sales Leader - Business Banking
PNC
Troy, MI · Dearborn, MI
…needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit…
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Lead Teller
PNC
Las Cruces, NM
…an opportunity to contribute to the company’s success. As a Lead Teller within PNC's Lohman Branch, you will be based in Las Cruces,…
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Membership Development Intern
The Leading Hotels of the World
New York, NY
- $19 USD / hour
Support with hotel membership development strategy and lead generation
Added 1 min ago
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Senior Research Analyst
Bellingham Technical College
Bellingham, WA
- $5,812.5 to $6,750 USD / month
Summary: Bellingham Technical College (BTC) seeks a 75% (30 hour per week) Senior Research Analyst to lead collaborative assessment of the College’s Competency-Based Education (CBE)…
Added 1 min ago
Senior Business Operations & Program Manager (Customer Support)
Etsy, Inc.
Remote, United States
We’re looking for a Senior Business Operations & Program Manager to partner with the Senior Director of Customer Support and lead the cross-functional programs that matter most to Support.…
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Line Lead Coordinator | 2nd Shift 3:00PM - 11:30PM
SMC Ltd.
Somerset, WI
…and labeling, supply chain management, quality systems, and program…
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Director, Global Talent Management
Dexis
Washington, DC
Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
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Lead Software Development Engineer in Test (SDET)
TCC Toyota Motor Credit Corporation Company
Plano, TX
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work…
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Cost Management Analyst
TMN Toyota Motor North America Company
San Antonio, TX
Perform cost lead activities, including go-and-see activities to support cost reduction reporting as well as system reconciliation.
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Identity & Access Management (IAM) Engineer, Lead
TCC Toyota Motor Credit Corporation Company
Plano, TX
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work…
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IT Support Lead
HP
San Francisco, CA · San Francisco
We are looking for an experienced IT Support Lead to deliver exceptional technical support while helping scale and improve our IT operations. This is a hands-on role for someone who enjoys…
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Head of Media Strategy & Business Operations
HP
Palo Alto, CA · Vancouver, WA · Palo Alto · Vancouver
- $166,050 to $265,700 USD / year
Lead and develop a small team supporting business operations, program governance, and organizational effectiveness.
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Senior Brand Manager, Trade
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Alameda, CA
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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Business Development Representative, Informatics - West
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Remote, United States
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Manager, Clinical Affairs Specimen Operations
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Madison, WI · La Jolla, CA
The Manager, CASO will focus on leading and managing cross functional support teams and key stakeholders to support the logistical stand up of all clinical studies and ensure that supply…
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Manager, Clinical Affairs Specimen Operations
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Madison, WI · La Jolla, CA
The Manager, CASO will focus on leading and managing cross functional support teams and key stakeholders to support the logistical stand up of all clinical studies and ensure that supply…
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Senior Software Engineer (LMTS), Backend – Enterprise Productivity
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Help support and operations triage and resolve production issues.
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Executive Director
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The Community Director has the scope and authority to lead the team assigned to ensure employee and client retention and growth. The Community Director is responsible for knowledge of…
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Affordable Housing Property Manager III (North Port Village)
WinnCompanies
Port Huron, MI · Clinton Township, MI · Fort Gratiot Township, MI · St. Clair Shores, MI · Chesterfield Township, MI · Lapeer, MI
- $64,000 to $75,000 USD / year
Lead, coach, and support onsite staff while fostering a collaborative, customer-focused environment.

AEG Vision

Practice Manager

Austin, TX, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English
Posted: Nov 4, 2026

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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More about this job

Skills

Patient care
Coaching
Leadership
Team building
Scheduling
Communication skills
Sales
Payroll
Workflow
Documentation
Reporting
Regulatory compliance
Loss prevention
Confidentiality
Apply strategic thinking
Adaptability
Heavy lifting

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