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Revenue Integrity Supervisor
OMNI FAMILY HEALTH
Bakersfield, CA
Job Summary: Under the supervision of the Manager, Coding and Compliance (MCC), the Revenue Integrity Supervisor (RIS) of Omni Family Health (Omni) provides revenue integrity support and…
Added just now
Data Center Safety Coordinator
Milestone Technologies, Inc.
Hubbard, TX, TX
…requirements. This role works closely with the DC Logistics Manager, site safety personnel, construction leadership, operations leadership, and client representatives to ensure all work is…
Added 1 min ago
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IT Adv-Tech Con-Sol Del Center-Banking and Capital Markets-FSO-Manager-Multiple Positions - 1757692
EY
Dallas, TX
- $160,290 USD / year
Provide technology solutions for clients in the consumer and retail banking industry. Work with companies to update aging technology infrastructure, focusing on the software development…
Added 1 min ago
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Senior Analyst-Tech Con-Sol Del Center-WAM-Tech Service-FSO-Manager - Multiple Positions - 1757760
EY
Dallas, TX
- $160,290 USD / year
…processes in the Wealth and/or Asset Management domain. Deliver technology project-based work and managed services to our clients. Work as part of a project team and work on the design,…
Added 1 min ago
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Senior Technical Project Manager (CRM)
TEKsystems
New York, NY
- $70 to $80 USD / hour
DescriptionThis Senior Technical Project Manager (CRM) role is responsible for driving the end-to-end delivery of strategic customer and data platform initiatives, with a primary focus on…
Added 2 mins ago
Lead Technical Program Manager (Director level, individual contributor)
Company 19 - John Hancock Life Insurance Company (U.S.A.)
Boston, MA
The Lead (Director level) Technical Program Manager (TPM) will be the lead point of contact on assigned initiatives that require delivery of end-to-end technology solutions. The TPM will…
Added 2 mins ago
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Large Loss Property Adjuster - Field Estimating - Louisville, KY
Allstate
Remote, United States
- $72,000 to $115,000 USD / year
…virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses,…
Added 3 mins ago
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ERP Project Manager
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 4 mins ago
Engineering Project Manager
DEKA Research & Development
Manchester, NH
DEKA Research & Development, located in Manchester, NH, is seeking an Engineering Project Manager. In this role, you will drive new product development teams to deliver highly innovative…
Added 4 mins ago
SQA Tester (Remote)
GovCIO
Concord, NH
Experience in the software development lifecycle
Added 4 mins ago
Software Engineering, Team Manager
Pearson
Concord, NH
…customer outcomes. Also known in the market as: Engineering Manager; Software Development Manager; Technology Manager; Software Engineering People…
Added 5 mins ago
Lead Product Owner - Edge
Lumen
Concord, NH
Represent stakeholder and customer needs throughout discovery design development validation launch and lifecycle management
Added 5 mins ago
Customer Experience & Value Manager
Fello
Remote, United States
You’re a customer-focused, technically curious problem solver who enjoys understanding how technology works and helping customers achieve meaningful results.
Added 6 mins ago
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Regional Sales Manager - Northeast
MCM
Remote, United States
- $100,000 to $250,000 USD / year
MCM Technology has spent 20+ years building the intelligent operations readiness platform trusted by public safety agencies nationwide. What started as a small family business building…
Added 6 mins ago
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Regional Sales Manager - Midwest
MCM
Remote, United States
- $100,000 to $250,000 USD / year
MCM Technology has spent 20+ years building the intelligent operations readiness platform trusted by public safety agencies nationwide. What started as a small family business building…
Added 6 mins ago
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Regional Sales Manager - Mid-Atlantic
MCM
Remote, United States
- $100,000 to $250,000 USD / year
MCM Technology has spent 20+ years building the intelligent operations readiness platform trusted by public safety agencies nationwide. What started as a small family business building…
Added 8 mins ago
Senior Software Engineer, Marketing Technology
Airbnb
San Francisco, CA
As a Senior Software Engineer on the Segmentation & Insights Platform team, you’ll lead projects end-to-end and help shape how Airbnb reaches its guests and hosts. Our team builds the…
Added 8 mins ago
Manager, Product Management
HD Supply Management, LLC (USA)
United States
Leads a team of product and user experience associates in developing customer-centric product experiences using agile software development practices. Manages the execution of product…
Added 12 mins ago
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Assistant Manager
LUMA Residential
DALLAS, TX
- $23 USD / hour
Use Technology to Drive Results: Utilize property management software, leasing technology, and AI-powered tools to improve efficiency, communication, and resident experiences.
Added 13 mins ago
Community Manager - Richardson
Vidalta Residential
Richardson, TX
The Community Manager serves as the primary leader of property day-to-day operations, working to optimize investor returns while fostering an exceptional resident experience and builds a…
Added 13 mins ago
Leasing Manager - Richardson
Vidalta Residential
Richardson, TX
…lease administration, and proficiency in property management technology. The Leasing Manager will be a proactive problem-solver, a strong communicator, and a dynamic leader on-site,…
Added 13 mins ago
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Assistant Project Manager
Actalent
San Ramon, CA
- $40 to $50 USD / hour
Job Title: Assistant Project Manager Environmental ConstructionJob DescriptionThe Assistant Project Manager Environmental Construction oversees field operations for environmental and heavy…
Added 13 mins ago
AVD Steering Design Release Engineer
General Motors LLC
Warren, MI
…hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment…
Added 13 mins ago
Compartment Integration Design Engineer – 2D/3D Math and VR/MR
General Motors LLC
Warren, MI
…hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment…
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Senior Studio Design Quality Engineering
General Motors LLC
Warren, MI
…hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment…

AEG Vision

Practice Manager

Hershey, PA, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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