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Production Supervisor (Lamination)
Brunswick
Vonore, TN
- $49,900 to $69,300 USD / year
…meeting safety, quality, delivery, and cost goals. You will also support the successful launch and integration of new models transitioning from a sister plant by coordinating training,…
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Manager, Creative and Design
United States
Support all internal priorities and initiatives in tandem with the marketing team, amplifying initiatives while cultivating relationships to ensure amplification of company communication…
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M
Shift Manager (full time)
McDonald's
GALLATIN, TN
- Full-time
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift…
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Buyer
American Outdoor Brands Corporation
Maryville, TN
Under the direction of the Procurement Category Manager, the Buyer is responsible for managing the procurement of production and development materials, components, and services that support…
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Environmental Health and Safety Manager I
Kellanova
Jackson, TN
Functional Support - Work with the Site EHS Manager to serve as a technical resource for plant safety and environmental compliance.
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Sr. Principal Program Manager (Cyber/Infra)
Insight Global
Franklin, TN
This Sr. IT Program Manager will lead a portfolio of cybersecurity and infrastructure initiatives, ensuring projects remain aligned to business objectives, timelines, budgets, and expected…
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Transmission Right-of-Way Forrester B - 519048
Tennessee Valley Authority
CLARKSVILLE, TN
…with vegetation-related projects for Right of Way Provides support for Civil related functions and projects associates with TVA easements. Provides contractor oversight, monitors program…
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Yankee Candle Retail-2nd Assistant-Knoxville, TN
Newell Brands
Knoxville, TN
Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth.
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Senior Specialty Representative - Respiratory - Knoxville, TN
Amgen
Knoxville, TN
…strategy and promoting Amgen products as led by the District…
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Senior Category Manager
Aston Carter
Knoxville, TN
…to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision…
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Planning SME - based onsite Memphis, TN
Jabil
Memphis, TN
Troubleshoot system issues, support end users, and coordinate with IT and technical teams to resolve problems.
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STI Trait Introgression Manager
BASF
Memphis, TN
We are looking for a STI Trait Introgression Manager to join our Agricultural Solutions team in Memphis, TN.
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Senior Sales Engineer - Healthcare (Remote South Atlantic)
Zebra Technologies
Nashville, TN
- $105,680 to $158,520 USD / year
…Zebra's Healthcare vertical. This role’s primary focus will be to support the Sr Sales Engineers with defining and leading the strategic technical direction for the Healthcare enterprise…
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SQA Tester (Remote)
GovCIO
Nashville, TN
GovCIO is currently hiring a SQA tester to support the Health Services Portfolio Technical Management and Strategic Solutioning Support (HTMS) program within the Department of Veterans…
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Supply Chain Manager, GEMS, NA Startup
Amazon
Nashville, TN
Amazon Global Engineering Services (GES) is searching for an innovative and solutions-oriented Sr. Supply Chain Manager to serve as the Vendor Process Lead within our NA Startup Support…
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Senior Product Manager (Remote)
GovCIO
Nashville, TN
GovCIO is currently hiring for a Senior Product Manager to lead strategy, delivery, and oversight of a custom-developed product within the OCC portfolio, supporting the Veterans Health…
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Senior Manager, Data Hall Design
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
…materials, and structured cabling designs, ensuring alignment to support multiple team…
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TC
Communications Intern - Summer 2027
Tennessee Comptroller of the Treasury
Nashville, TN
- $24 USD / hour
Throughout the program, the Communications Intern gains experience in writing, research, developing high-quality communications materials, supporting intranet and social media content,…
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Principal Technical Program Manager - GPU Demand Planning
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
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Home Health RN Clinical Manager in Seattle WA (Relocation Provided)
CenterWell
Nashville, TN
As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you support a team of dedicated clinicians who deliver compassionate, high quality care in the home…
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Regional V.P., Surgical Devices-Nashville, TN
Olympus Corporation of the Americas
Nashville, TN
Support the development and successful execution of annual territory business plans to meet and exceed the region's numeric objectives.
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Category Manager, Forecast and Planning, Global Manufacturing and Distribution Services
Amazon
Nashville, TN
Transformation Program Tracking: Monitor and report on the status of transformation initiatives across the organization, flagging schedule risks, budget variances, and dependency conflicts…
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Program Manager, Central RME
Amazon
Nashville, TN
…networks run safely, efficiently, and at peak performance. A Program Manager in Central RME will drive initiatives that optimize operational capacity, enhance network performance, and…
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Program Manager, Central RME
Amazon
Nashville, TN
…networks run safely, efficiently, and at peak performance. A Program Manager in Central RME will drive initiatives that optimize operational capacity, enhance network performance, and…
Added 1 min ago
Program Manager I, Transportation Engineering Systems
Amazon
Nashville, TN
…how Amazon's transportation network operates at scale. As a Program Manager on the Transportation Engineering Systems (TESS) team, you will learn how Amazon's proprietary transportation…

AEG Vision

Practice Manager

Hershey, PA, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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