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AS
Student Manager-ASI Events
Associated Students, Inc.
San Luis Obispo, CA
- $18.9 USD / hour
Participate in leadership development training with immediate supervisor and student manager leadership team.
Added 1 min ago
OB
Laboratory & Diagnostic Services Manager
Ocean Beach Health
Ilwaco, WA
- $153,000 to $160,000 USD / year
The Ancillary Services Manager is responsible for directing the Laboratory and Radiology Department activities and technical staff and monitors the technical and operational status of the…
Added 2 mins ago
People Lead, Direct Sales - Genius Core-E
Global Payment Holding Company
Remote, United States
Access to learning, development and on-the-job experiences that expand your expertise
Added 4 mins ago
EM
Management Trainee - Elk River/Monticello
Enterprise Mobility
Elk River, MN
- $54,329.24 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 4 mins ago
EM
Management Trainee - St. Cloud
Enterprise Mobility
Saint Cloud, MN
- $54,329.24 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 4 mins ago
EM
Management Trainee - Brooklyn Park
Enterprise Mobility
Brooklyn Park, MN
- $54,329.24 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 4 mins ago
Sr Product Manager
Grainger Businesses
CHICAGO, IL
7+ years experience as a Data Product Manager or related occupation. Experience must involve directing agile sprint team, working with design, analytics, AI/Machine Learning teams and…
Added 4 mins ago
Manager, Materials
SI Solutions, LLC
Remote, United States
The Manager of Materials will lead the Materials organization in growth, project execution, and technical capability development across the domestic operating fleet and advanced reactor…
Added 4 mins ago
Senior Executive Director of Development for Major Gift Strategy
The University of Texas at Austin
United States
The University of Texas at Austin is a thriving hub of learning and discovery that anchors our city and enables excellence and innovation on the highest level. And it’s only possible…
Added 4 mins ago
VDC Manager
Actalent
Goodyear, AZ
Provide on-the-job guidance and share subject matter expertise to support team member learning and development.
Added 5 mins ago
Debit Card Operations Manager
The Vanguard Group, Inc.
Malvern, PA · Scottsdale, AZ · Charlotte, NC
The Debit Card Operations Manager is responsible for the day-to-day operational performance, controls, management, and continuous improvement of the debit card portfolio. This role oversees…
Added 6 mins ago
Senior Radiation Therapist
Vanderbilt University Medical Center
Nashville, TN
Working alongside department leadership, you'll serve as a clinical resource, assist with daily operations, support onboarding and staff development, and help ensure exceptional care for…
Added 6 mins ago
Principal Portfolio Project Manager
Avantor
Remote, United States
o Communicate project, program, and portfolio performance clearly and effectively to executive leadership.
Added 6 mins ago
Commercial Strategy & Analytics Manager
Industrious
Remote, United States
As Manager, Commercial Analytics, based in New York and reporting into Commercial Strategy & Analytics leadership, you will own the models, data, and narrative that let Finance and…
Added 8 mins ago
Senior Product Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Arlington, VA
Supporting the Amazon Global Real Estate & Facilities account, this is a strategic product leadership role where you'll own the end-to-end product strategy, technology vision, and delivery…
Added 8 mins ago
LA
Shipping Associate
Lab Alley
Austin, TX
- $18 to $20 USD / hour
…proficiency in all shipping.Proficiency in all Hazmat regulations and packaging procedures. Able to perform Hazmat inspections. Ability to mentor and train all levels of Shipping…
Added 8 mins ago
eCommerce Channel Manager
Lab Alley
Austin, TX
Lab Alley is looking for a high-energy, results-driven Channel Manager to oversee and scale our multi-channel sales footprint, ensuring our "Essential Chemicals" are accurately positioned…
Added 8 mins ago
Senior Product Manager (Remote)
GovCIO
Montpelier, VT
The Senior Product Manager directs shared services and product delivery from design through implementation and testing, supporting FHIR data governance and data quality/pipeline efforts…
Added 9 mins ago
Regional, Health, Safety & Environmental (HSE) Renewables- West Region
Cinterra
NC
The Regional Manager, Health, Safety & Environmental (HSE) provides strategic and operational leadership for the Company's HSE function. Reporting to the Chief Operating Officer, HSE…
Added 9 mins ago
Fleet Maintenance Manager
Amerit Fleet Solutions
Indianapolis, IN
Career and learning development with an extensive training program through our Amerit University
Added 11 mins ago
Early Childhood Site Supervisor
Neighborhood House
Portland, OR
Neighborhood House’s Head Start program provides an opportunity for participants to learn, grow, and thrive in an environment that emphasizes parents as primary teachers, a co-operative…
Added 11 mins ago
CO
Human Resources Coordinator - Training and Development
City of San Luis
San Luis, AZ
- $21.84 USD / hour
Under general supervision, performs various professional, technical, and analytical duties in support of the City’s Human Resources Department’s Training & Development program.
Added 12 mins ago
Asst Store Mgr - Service
Williams-Sonoma
West University Place, TX · Houston, TX
Assistant Sales and Service Manager / Design Manager
Added 13 mins ago
Enterprise Account Executive, Media Intelligence
Muck Rack
Remote, United States
Invested in continuous professional development and growth as a sales professional and industry expert
Added 16 mins ago
Registered Nurse RN New Graduate Neuro PCU
Banner Health Corporate
United States
The New Graduate RN Residency Program at Banner Health has received the highest accreditation by the American Nurses Credentialing Center (ANCC) as a Practice Transition Accreditation…

AEG Vision

Practice Manager

Hershey, PA, United States

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Job details

Experience: Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
Posting language: English

Original job description

About AEG At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.

You'll join a team that:

Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
Gives leaders the autonomy to make an impact while providing the support they need to succeed.

About the Role At AEG, we believe great patient experiences begin with great teams. As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Practice Manager will create an environment where people feel seen, supported, challenged, and celebrated. We believe accountability and compassion go hand in hand, and our leaders are expected to develop people as intentionally as they drive results. This role serves as the primary on-site leader and is accountable for creating a consistent, patient-centered, and high-performing practice environment.

The Practice Manager leads through people, process, service, technology, and business execution. This includes supporting patient flow, reinforcing service expectations, coaching team members, managing operational priorities, and ensuring the practice team is aligned to patient care standards, provider needs, and performance goals.

This role partners closely with the Optometrist and Field Leadership to support clinical service alignment, team development, operational consistency, patient handoffs, practice growth, and overall business success. The Practice Manager must be able to lead in a fast-paced environment, interpret performance trends, support team adoption of systems and technology, and guide the practice through evolving business and patient care needs.

Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
Serve as the primary on-site floor leader by supporting team alignment, patient needs, service recovery, and real-time operational priorities throughout the day.
Establish clear expectations for practice staff and ensure team members understand daily priorities, role responsibilities, patient care standards, and performance goals.
Partner with the Optometrist to support exam flow, clinical support expectations, required medical services, patient handoffs, team readiness, and evolving service offerings.
Lead, coach, develop, recognize, and hold practice team members accountable for performance, patient care standards, service behaviors, and role expectations.
Support new hire development, ongoing training, company initiatives, technology updates, process changes, and practice-level learning needs.
Reinforce exceptional patient service behaviors that support trust, clear communication, timely follow-up, and a smooth patient experience.
Monitor patient feedback, service trends, communication gaps, remake opportunities, and operational barriers that may impact patient experience or business performance.
Review daily, weekly, and monthly results to identify performance trends, gaps, risks, and opportunities.
Partner with the District Manager to support sales, margin, payroll, profitability, patient experience, operational goals, and practice growth.
Communicate key business priorities to the practice team in a way that connects results to behavior, patient care, and operational execution.
Use reports, observations, and trend data to identify opportunities across patient access, optical service, staffing, payroll, patient experience, and operational efficiency.
Learn and adapt quickly to practice systems, reporting tools, patient care technology, operational software, and evolving digital workflows.
Support team adoption of current and future systems, software updates, workflow changes, and AI-enabled tools as they are introduced into the practice environment.
Ensure operational accuracy across systems, patient transactions, benefit-related workflows, documentation, orders, reporting, communication, and service follow-through.
Support company policies, compliance expectations, asset protection, loss prevention, confidentiality, and operational standards.
Share best practices and support company initiatives that improve practice performance, patient care, team development, and operational consistency.
Performs other duties as needed and as assigned by field leader.
Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment required.
High school diploma or equivalent.
Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered.
Eyecare or optical practice leadership experience preferred.
Optical technical knowledge or comparable healthcare, retail, or service leadership experience required.
Optician certification preferred.
Demonstrated ability to lead, coach, develop, and hold team members accountable.
Ability to guide team members across multiple practice functions and levels of experience.
Strong communication, coaching, observation, and follow-up skills.
Ability to analyze reports, trends, business gaps, patient feedback, and performance data.
Ability to connect business results to team behaviors, patient care, and operational execution.
Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities.
Ability to manage competing priorities in a fast-paced patient care environment.
Ability to learn software quickly and support team adoption of current and future practice technology.
Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice.
Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams.

Full-Time Employee Benefits

401(k) with company match
Medical, dental, vision, life, STD, and LTD benefits
Employee vision discount program
HSA/FSA
Paid time off
Paid holidays

Physical Demands

Ability to utilize office and practice equipment.
Prolonged sitting, standing, and walking.
Ability to move throughout the practice to support patient flow, team needs, and operational execution.
Ability to lift up to 10 lbs.

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